NETGEAR D6300 Quick Tips, Sequence to Restart Your Network, Check Ethernet Cable Connections

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D6300 WiFi DSL Modem Router

Quick Tips

This section describes tips for troubleshooting some common problems.

Sequence to Restart Your Network

Be sure to restart your network in this sequence:

1.Turn off and unplug the modem.

2.Turn off the WiFi DSL modem router and computers.

3.Plug in the modem and turn it on. Wait 2 minutes.

4.Turn on the WiFi DSL modem router and wait 2 minutes.

5.Turn on the computers.

Check Ethernet Cable Connections

Make sure that the Ethernet cables are securely plugged in.

•The Internet status LED on the WiFi DSL modem router is lit if the Ethernet cable connecting the WiFi DSL modem router and the modem is plugged in securely and the modem and WiFi DSL modem router are turned on.

•For each powered-on computer connected to the WiFi DSL modem router by an Ethernet cable, the corresponding numbered router LAN port LED is lit.

Wireless Settings

Make sure that the wireless settings in the computer and WiFi DSL modem router match exactly.

•For a wirelessly connected computer, the wireless network name (SSID) and wireless security settings of the WiFi DSL modem router and wireless computer need to match exactly.

•If you set up an access list in the Advanced Wireless Settings screen, you have to add each wireless computer’s MAC address to the WiFi DSL modem router’s access list.

Network Settings

Make sure that the network settings of the computer are correct.

•Wired and wirelessly connected computers need to have network (IP) addresses on the same network as the WiFi DSL modem router. The simplest way to achieve this address commonality is to configure each computer to obtain an IP address automatically using DHCP.

•Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the Attached Devices screen.

Troubleshooting

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Contents WiFi DSL Modem Router Trademarks SupportCompliance Contents USB Printer Control Administration Appendix a Supplemental Information Get to know your wireless router Hardware SetupProduct Highlights Product Specifications Weee Unpack Your New Router Box contentsLabel Hardware FeaturesBack Panel USB port Gigabit Ethernet Power Adsl line LAN portsAC power WAN port Reset buttonFront Panel Power DSL Internet Wireless USBD6300 WiFi DSL Modem Router Power On/Off LED Side Panel Wireless On/Off button WPS On/Off button USB portD6300 WiFi DSL Modem Router Wireless button Position Your Wireless RouterOne-Line Adsl Microfilter Not Included Adsl MicrofiltersSummary Cable Your D6300 WiFi DSL Modem RouterTwo-Line Adsl Microfilter Included Verify the Cabling Cabling diagramGet Started with Netgear genie Use Standard TCP/IP Properties for Dhcp Prepare to Set Up the WiFi DSL Modem RouterTypes of Logins and Access Wireless Devices and Security Settings If the browser cannot display the web Netgear genie Setup To use Netgear genie to set up your WiFi DSL modem router Browse to http//routerlogin.netUpgrade WiFi DSL Modem Router Firmware Use Netgear genie after InstallationWiFi DSL Modem Router Dashboard Basic Home Screen  To connect manually Add Wireless Devices or Computers to Your NetworkWi-Fi Protected Setup WPS Method Manual Method To use WPS to join the wireless network Your Internet connection and network Netgear genie Basic SettingsDoes Your ISP Require a Login? Answer either yes or no Internet Basic SettingsInternet Basic Settings Screen Fields Internet IP Address Attached Devices Parental Controls ReadySHARE USB Storage and Printer USB Storage Basic SettingsReadySHARE Printer Basic Wireless Settings To view or change basic wireless settings Wireless Settings Screen FieldsSecurity Options Settings Wireless NetworkUnder Security Options, select the WPA option you want Change WPA Security Option and PassphraseGuest Networks  To set up a guest networkGuest Network Wireless Security Options Netgear genie App Netgear genie Mobile App  To install the genie mobile appNetgear genie Advanced Home Specify custom settingsSetup Wizard Netgear genie Advanced Home Select either Push Button or PIN Number WPS Wizard To use the WPS Wizard Setup Menu Adsl Setup WAN Setup Change the MTU Size Default DMZ Server To set up a default DMZ server Common MTU sizes  To change the LAN settings LAN Setup To change the MTU size Select Advanced Setup WAN Setup LAN TCP/IP Setup LAN Setup Screen SettingsAddress Reservation Use the WiFi DSL Modem Router as a Dhcp ServerUse Router as a Dhcp Server  To reserve an IP address Quality of Service SetupAddress Reservation Set Up QoS for Internet Access Enable WMM QoS for Wireless Multimedia Applications To create a QoS policy for applications and online games QoS for Applications and Online GamingClick the Add Priority Rule button QoS for a WiFi DSL Modem Router LAN Port To edit or delete a QoS policy QoS for a MAC AddressEdit or Delete an Existing QoS Policy Click Add Priority RuleUSB Storage Access and configure a USB storage driveUSB Drive Requirements ReadySHARE Access To share files with your friends and family File-Sharing ScenariosShare Photos Store Files in a Central Location for PrintingShare Large Files over the Internet USB Storage Basic SettingsAdd or Edit a Network Folder  To access your USB deviceUSB Storage Advanced Settings Available Network Folders Safely Remove a USB DriveMedia Server Settings Specify Approved USB Devices Ftp//10.1.65.4 Connect to the USB Drive from a Remote ComputerSelect the Allow only approved devices check box USB Printer Control Access and configure a USB printerUSB Printer Control USB Printer Control Center ConfigurationScan with a Multifunction Printer Security Keep unwanted content out of your To specify a trusted computer Keyword Blocking of Http Traffic To delete a keyword or domain  To create firewall rules Firewall RulesSecurity Add Custom Services to Allow or Block TCP UDP TCP/UDP  To add a custom service To specify the firewall rule schedule Schedule for Firewall RulesSecurity Event Email Notifications  To set up email notificationsManage your network AdministrationUpgrade the WiFi DSL Modem Router Firmware LAN Port View WiFi DSL Modem Router StatusRouter Information Internet PortSystem up time and poll interval statistics Show Statistics ButtonConnection Status Button Wireless Settings 2.4 GHz and 5 GHzGuest Network 2.4 GHz and 5 GHz View Logs of Web Access or Attempted Web AccessManage the Configuration File Do not interrupt the reboot process Back Up SettingsRestore Configuration Settings  To restore configuration settings that you backed upPassword Recovery Set PasswordDiagnostics Administration Fine-tuning your network Advanced SettingsAdvanced Wireless Settings Advanced Settings Advanced Settings Wireless repeating scenario Wireless Repeating Function WDSWireless Repeating Function  To set up the base station Set Up the Base StationSet Up a Repeater Unit Port Forwarding and Triggering Remote Computer Access Basics To configure the WiFi DSL modem router as a repeater unit Advanced Settings 100 Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers To set up port forwarding Edit or Delete a Port Forwarding Entry Add a Custom Service To make a local web server public Set Up Port TriggeringClick Edit Service or Delete Service Application Example Making a Local Web Server PublicAdvanced Settings 107 Dynamic DNS Static Routes  To set up Dynamic DNSSelect the Use a Dynamic DNS Service check box Advanced Settings 110 Advanced Settings 111 Remote Management  To turn on Universal Plug and Play Universal Plug and PlayAdvanced Settings 114 Traffic Meter  To set up an IPv6 Internet connection typeIPv6 Advanced Settings 116 USB Settings Diagnose and solve problems TroubleshootingSequence to Restart Your Network Wireless SettingsNetwork Settings Quick TipsTroubleshoot with the LEDs Power LED Is Off or BlinkingPower LED Stays Red Push N Connect WPS Button Blinks Green Wireless LEDs Are OffLEDs Never Turn Off Internet or Ethernet Port LEDs Are OffCannot Log In to the Router Cannot Access the InternetTroubleshooting 123  To troubleshoot a PPPoE connection Troubleshoot PPPoETroubleshoot Internet Browsing Incorrect Date or Time Wireless ConnectivityChanges Not Saved Wireless Signal Strength Restore the Factory Settings and PasswordTroubleshoot Your Network Using the Ping Utility Test the Path from Your Computer to a Remote Device Test the LAN Path to Your RouterTroubleshooting 128 Supplemental Information SpecificationsFactory default settings Factory SettingsD6300 WiFi DSL Modem Router Factory default settings Technical SpecificationsSupplemental Information 132 133 Index134 135 136

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