NETGEAR D6300 user manual Restore the Factory Settings and Password, Wireless Signal Strength

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D6300 WiFi DSL Modem Router

If you disabled the WiFi DSL modem router’s SSID broadcast, then your wireless network is hidden and does not show up in your wireless client’s scanning list. (By default, SSID broadcast is enabled.)

•Does your wireless device support the security that you are using for your wireless network (WPA or WPA2)?

•If you want to view the wireless settings for the WiFi DSL modem router, use an Ethernet cable to connect a computer to a LAN port on the WiFi DSL modem router. Then log in to the WiFi DSL modem router and select Setup > Wireless Settings see (Basic Wireless Settings on page 34).

Note: Be sure to click Apply if you made changes.

Wireless Signal Strength

If your wireless device finds your network, but the signal strength is weak, check these conditions:

•Is your WiFi DSL modem router too far from your computer, or too close? Place your computer near the WiFi DSL modem router, but at least 6 feet away, and see whether the signal strength improves.

•Is your wireless signal blocked by objects between the WiFi DSL modem router and your computer?

Restore the Factory Settings and Password

This section explains how to restore the factory settings, changing the WiFi DSL modem router’s administration password back to password. You can erase the current configuration and restore factory defaults in two ways:

•Use the Erase function of the WiFi DSL modem router (see Erase on page 88).

•Use the Restore Factory Settings button on the back of the WiFi DSL modem router. See Factory Settings on page 130. If you restore the factory settings and the WiFi DSL modem router fails to restart, or the green Power LED continues to blink, the unit might be defective. If the error persists, you might have a hardware problem and should contact technical support at http://www.netgear.com/support.

Troubleshoot Your Network Using the Ping Utility

Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network by using the ping utility in your computer or workstation.

Troubleshooting

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Contents WiFi DSL Modem Router Support ComplianceTrademarks Contents USB Printer Control Administration Appendix a Supplemental Information Hardware Setup Get to know your wireless routerProduct Highlights Product Specifications Weee Box contents Unpack Your New RouterHardware Features LabelWAN port Reset button USB port Gigabit Ethernet Power Adsl line LAN portsAC power Back PanelPower DSL Internet Wireless USB Front PanelD6300 WiFi DSL Modem Router Power On/Off LED Wireless On/Off button WPS On/Off button USB port Side PanelPosition Your Wireless Router D6300 WiFi DSL Modem Router Wireless buttonAdsl Microfilters One-Line Adsl Microfilter Not IncludedCable Your D6300 WiFi DSL Modem Router Two-Line Adsl Microfilter IncludedSummary Cabling diagram Verify the CablingGet Started with Netgear genie Wireless Devices and Security Settings Prepare to Set Up the WiFi DSL Modem RouterTypes of Logins and Access Use Standard TCP/IP Properties for DhcpBrowse to http//routerlogin.net Netgear genie Setup To use Netgear genie to set up your WiFi DSL modem router  If the browser cannot display the webUse Netgear genie after Installation Upgrade WiFi DSL Modem Router FirmwareWiFi DSL Modem Router Dashboard Basic Home Screen Manual Method Add Wireless Devices or Computers to Your NetworkWi-Fi Protected Setup WPS Method  To connect manually To use WPS to join the wireless network Netgear genie Basic Settings Your Internet connection and networkInternet Basic Settings Internet Basic Settings Screen FieldsDoes Your ISP Require a Login? Answer either yes or no Internet IP Address Attached Devices Parental Controls USB Storage Basic Settings ReadySHARE USB Storage and PrinterBasic Wireless Settings ReadySHARE PrinterWireless Settings Screen Fields  To view or change basic wireless settingsWireless Network Security Options SettingsChange WPA Security Option and Passphrase Under Security Options, select the WPA option you want To set up a guest network Guest NetworksGuest Network Wireless Security Options Netgear genie App  To install the genie mobile app Netgear genie Mobile AppSpecify custom settings Netgear genie Advanced HomeSetup Wizard Netgear genie Advanced Home WPS Wizard  To use the WPS WizardSelect either Push Button or PIN Number Setup Menu Adsl Setup WAN Setup Default DMZ Server  To set up a default DMZ serverChange the MTU Size Common MTU sizes LAN Setup  To change the MTU size Select Advanced Setup WAN Setup To change the LAN settings LAN Setup Screen Settings LAN TCP/IP SetupUse the WiFi DSL Modem Router as a Dhcp Server Use Router as a Dhcp ServerAddress Reservation Quality of Service Setup Address Reservation To reserve an IP address Enable WMM QoS for Wireless Multimedia Applications Set Up QoS for Internet AccessQoS for Applications and Online Gaming  To create a QoS policy for applications and online gamesQoS for a WiFi DSL Modem Router LAN Port Click the Add Priority Rule buttonClick Add Priority Rule QoS for a MAC AddressEdit or Delete an Existing QoS Policy  To edit or delete a QoS policyAccess and configure a USB storage drive USB StorageReadySHARE Access USB Drive RequirementsStore Files in a Central Location for Printing File-Sharing ScenariosShare Photos  To share files with your friends and familyUSB Storage Basic Settings Share Large Files over the Internet To access your USB device Add or Edit a Network FolderUSB Storage Advanced Settings Safely Remove a USB Drive Available Network FoldersMedia Server Settings Specify Approved USB Devices Connect to the USB Drive from a Remote Computer Select the Allow only approved devices check boxFtp//10.1.65.4 Access and configure a USB printer USB Printer ControlUSB Printer Control Control Center Configuration USB PrinterScan with a Multifunction Printer Keep unwanted content out of your SecurityKeyword Blocking of Http Traffic  To delete a keyword or domain To specify a trusted computer Firewall Rules  To create firewall rulesSecurity Add Custom Services to Allow or Block  To add a custom service TCP UDP TCP/UDPSchedule for Firewall Rules  To specify the firewall rule schedule To set up email notifications Security Event Email NotificationsAdministration Manage your networkUpgrade the WiFi DSL Modem Router Firmware Internet Port View WiFi DSL Modem Router StatusRouter Information LAN PortShow Statistics Button System up time and poll interval statisticsWireless Settings 2.4 GHz and 5 GHz Connection Status ButtonView Logs of Web Access or Attempted Web Access Guest Network 2.4 GHz and 5 GHzManage the Configuration File  To restore configuration settings that you backed up Back Up SettingsRestore Configuration Settings Do not interrupt the reboot processSet Password Password RecoveryDiagnostics Administration Advanced Settings Fine-tuning your networkAdvanced Wireless Settings Advanced Settings Advanced Settings Wireless Repeating Function WDS Wireless repeating scenarioWireless Repeating Function Set Up the Base Station Set Up a Repeater Unit To set up the base station Remote Computer Access Basics  To configure the WiFi DSL modem router as a repeater unitPort Forwarding and Triggering Advanced Settings 100 Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications Set Up Port Forwarding to Local Servers How Port Forwarding Differs from Port Triggering To set up port forwarding Add a Custom Service Edit or Delete a Port Forwarding EntryApplication Example Making a Local Web Server Public Set Up Port TriggeringClick Edit Service or Delete Service  To make a local web server publicAdvanced Settings 107 Dynamic DNS  To set up Dynamic DNS Select the Use a Dynamic DNS Service check boxStatic Routes Advanced Settings 110 Advanced Settings 111 Remote Management Universal Plug and Play  To turn on Universal Plug and PlayAdvanced Settings 114  To set up an IPv6 Internet connection type IPv6Traffic Meter Advanced Settings 116 USB Settings Troubleshooting Diagnose and solve problemsQuick Tips Wireless SettingsNetwork Settings Sequence to Restart Your NetworkPower LED Is Off or Blinking Power LED Stays RedTroubleshoot with the LEDs Internet or Ethernet Port LEDs Are Off Wireless LEDs Are OffLEDs Never Turn Off Push N Connect WPS Button Blinks GreenCannot Access the Internet Cannot Log In to the RouterTroubleshooting 123 Troubleshoot PPPoE Troubleshoot Internet Browsing To troubleshoot a PPPoE connection Wireless Connectivity Changes Not SavedIncorrect Date or Time Restore the Factory Settings and Password Troubleshoot Your Network Using the Ping UtilityWireless Signal Strength Test the LAN Path to Your Router Test the Path from Your Computer to a Remote DeviceTroubleshooting 128 Specifications Supplemental InformationFactory Settings Factory default settingsTechnical Specifications D6300 WiFi DSL Modem Router Factory default settingsSupplemental Information 132 Index 133134 135 136

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