NETGEAR D6300 user manual Changes Not Saved, Incorrect Date or Time, Wireless Connectivity

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D6300 WiFi DSL Modem Router

Explorer and select Tools > Internet Options, click the Connections tab, and select Never dial a connection.

If the WiFi DSL modem router does not save changes you have made in the browser interface, check the following:

•When entering configuration settings, be sure to click Apply before moving to another screen or tab, or your changes could be lost.

•Click Refresh or Reload in the web browser. The changes might have occurred, but the web browser might be caching the old configuration.

Changes Not Saved

If the WiFi DSL modem router does not save the changes you make in the WiFi DSL modem router interface, check the following:

•When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

•Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.

Incorrect Date or Time

Select ADVANCED > Security > Schedule to display the current date and time. The WiFi DSL modem router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following:

•Date shown is January 1, 2000. This value means the WiFi DSL modem router has not yet successfully reached a network time server. Check that your Internet access is configured correctly. If you have finished setting up the WiFi DSL modem router, wait at least 5 minutes, and check the date and time again.

•Time is off by one hour. The WiFi DSL modem router does not automatically sense daylight saving time. In the Schedule screen, select the Automatically adjust for daylight savings time check box.

Wireless Connectivity

If you are having trouble connecting wirelessly to the WiFi DSL modem router, try to isolate the problem.

•Does the wireless device or computer that you are using find your wireless network?

If not, check the Wireless LEDs on the front of the WiFi DSL modem router. They should be lit. If they are not, you can press the WiFi On/Off button on the back of the WiFi DSL modem router to turn the WiFi DSL modem router’s wireless radio back on.

Troubleshooting

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Contents WiFi DSL Modem Router Trademarks SupportCompliance Contents USB Printer Control Administration Appendix a Supplemental Information Get to know your wireless router Hardware SetupProduct Highlights Product Specifications Weee Unpack Your New Router Box contentsLabel Hardware FeaturesAC power USB port Gigabit Ethernet Power Adsl line LAN portsWAN port Reset button Back PanelFront Panel Power DSL Internet Wireless USBD6300 WiFi DSL Modem Router Power On/Off LED Side Panel Wireless On/Off button WPS On/Off button USB portD6300 WiFi DSL Modem Router Wireless button Position Your Wireless RouterOne-Line Adsl Microfilter Not Included Adsl MicrofiltersSummary Cable Your D6300 WiFi DSL Modem RouterTwo-Line Adsl Microfilter Included Verify the Cabling Cabling diagramGet Started with Netgear genie Types of Logins and Access Prepare to Set Up the WiFi DSL Modem RouterWireless Devices and Security Settings Use Standard TCP/IP Properties for Dhcp To use Netgear genie to set up your WiFi DSL modem router Netgear genie SetupBrowse to http//routerlogin.net  If the browser cannot display the webUpgrade WiFi DSL Modem Router Firmware Use Netgear genie after InstallationWiFi DSL Modem Router Dashboard Basic Home Screen Wi-Fi Protected Setup WPS Method Add Wireless Devices or Computers to Your NetworkManual Method  To connect manually To use WPS to join the wireless network Your Internet connection and network Netgear genie Basic SettingsDoes Your ISP Require a Login? Answer either yes or no Internet Basic SettingsInternet Basic Settings Screen Fields Internet IP Address Attached Devices Parental Controls ReadySHARE USB Storage and Printer USB Storage Basic SettingsReadySHARE Printer Basic Wireless Settings To view or change basic wireless settings Wireless Settings Screen FieldsSecurity Options Settings Wireless NetworkUnder Security Options, select the WPA option you want Change WPA Security Option and PassphraseGuest Networks  To set up a guest networkGuest Network Wireless Security Options Netgear genie App Netgear genie Mobile App  To install the genie mobile appNetgear genie Advanced Home Specify custom settingsSetup Wizard Netgear genie Advanced Home Select either Push Button or PIN Number WPS Wizard To use the WPS Wizard Setup Menu Adsl Setup WAN Setup Change the MTU Size Default DMZ Server To set up a default DMZ server Common MTU sizes  To change the LAN settings LAN Setup To change the MTU size Select Advanced Setup WAN Setup LAN TCP/IP Setup LAN Setup Screen SettingsAddress Reservation Use the WiFi DSL Modem Router as a Dhcp ServerUse Router as a Dhcp Server  To reserve an IP address Quality of Service SetupAddress Reservation Set Up QoS for Internet Access Enable WMM QoS for Wireless Multimedia Applications To create a QoS policy for applications and online games QoS for Applications and Online GamingClick the Add Priority Rule button QoS for a WiFi DSL Modem Router LAN PortEdit or Delete an Existing QoS Policy QoS for a MAC AddressClick Add Priority Rule  To edit or delete a QoS policyUSB Storage Access and configure a USB storage driveUSB Drive Requirements ReadySHARE AccessShare Photos File-Sharing ScenariosStore Files in a Central Location for Printing  To share files with your friends and familyShare Large Files over the Internet USB Storage Basic SettingsAdd or Edit a Network Folder  To access your USB deviceUSB Storage Advanced Settings Available Network Folders Safely Remove a USB DriveMedia Server Settings Specify Approved USB Devices Ftp//10.1.65.4 Connect to the USB Drive from a Remote ComputerSelect the Allow only approved devices check box USB Printer Control Access and configure a USB printerUSB Printer Control USB Printer Control Center ConfigurationScan with a Multifunction Printer Security Keep unwanted content out of your To specify a trusted computer Keyword Blocking of Http Traffic To delete a keyword or domain  To create firewall rules Firewall RulesSecurity Add Custom Services to Allow or Block TCP UDP TCP/UDP  To add a custom service To specify the firewall rule schedule Schedule for Firewall RulesSecurity Event Email Notifications  To set up email notificationsManage your network AdministrationUpgrade the WiFi DSL Modem Router Firmware Router Information View WiFi DSL Modem Router StatusInternet Port LAN PortSystem up time and poll interval statistics Show Statistics ButtonConnection Status Button Wireless Settings 2.4 GHz and 5 GHzGuest Network 2.4 GHz and 5 GHz View Logs of Web Access or Attempted Web AccessManage the Configuration File Restore Configuration Settings Back Up Settings To restore configuration settings that you backed up Do not interrupt the reboot processPassword Recovery Set PasswordDiagnostics Administration Fine-tuning your network Advanced SettingsAdvanced Wireless Settings Advanced Settings Advanced Settings Wireless repeating scenario Wireless Repeating Function WDSWireless Repeating Function  To set up the base station Set Up the Base StationSet Up a Repeater Unit Port Forwarding and Triggering Remote Computer Access Basics To configure the WiFi DSL modem router as a repeater unit Advanced Settings 100 Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers To set up port forwarding Edit or Delete a Port Forwarding Entry Add a Custom ServiceClick Edit Service or Delete Service Set Up Port TriggeringApplication Example Making a Local Web Server Public  To make a local web server publicAdvanced Settings 107 Dynamic DNS Static Routes  To set up Dynamic DNSSelect the Use a Dynamic DNS Service check box Advanced Settings 110 Advanced Settings 111 Remote Management  To turn on Universal Plug and Play Universal Plug and PlayAdvanced Settings 114 Traffic Meter  To set up an IPv6 Internet connection typeIPv6 Advanced Settings 116 USB Settings Diagnose and solve problems TroubleshootingNetwork Settings Wireless SettingsQuick Tips Sequence to Restart Your NetworkTroubleshoot with the LEDs Power LED Is Off or BlinkingPower LED Stays Red LEDs Never Turn Off Wireless LEDs Are OffInternet or Ethernet Port LEDs Are Off Push N Connect WPS Button Blinks GreenCannot Log In to the Router Cannot Access the InternetTroubleshooting 123  To troubleshoot a PPPoE connection Troubleshoot PPPoETroubleshoot Internet Browsing Incorrect Date or Time Wireless ConnectivityChanges Not Saved Wireless Signal Strength Restore the Factory Settings and PasswordTroubleshoot Your Network Using the Ping Utility Test the Path from Your Computer to a Remote Device Test the LAN Path to Your RouterTroubleshooting 128 Supplemental Information SpecificationsFactory default settings Factory SettingsD6300 WiFi DSL Modem Router Factory default settings Technical SpecificationsSupplemental Information 132 133 Index134 135 136

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