Adder Technology 5000 manual What to do if the Admin password has been forgotten

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What to do if the ADMIN password has been forgotten

If the ADMIN password becomes mislaid or forgotten, you will not be able to access the AdderView CATxIP 5000 to add or edit users and computer names, unless you have given other users admin privileges. This situation may be resolved by performing a complete reset to return the AdderView CATxIP 5000.

IMPORTANT: A complete reset erases all the user names and computer names that you have setup.

To clear a password (and restore factory default settings)

1Remove power from the AdderView CATxIP 5000 unit.

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2Press and hold the reset button on the front panel (requires paper clip or similar).

3Apply power and after a couple of seconds release the reset button. The Maintenance menu will be displayed 

4Highlight ‘Reset Configuration’ and

press . The Reset Config warning will be displayed 

5Highlight ‘Reset’ and press . All settings will be returned to their factory defaults and the previous Maintenance menu will be re-displayed.

6Remove power from the unit and then re-apply it.

7You now need to go through the initial configuration procedure and re- instate all of the required settings.

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  

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Contents AdderView CATxIP Contents Further information Index CAM formats Many computersCascade installations Creating larger installationsEnterprise installations AdderView CATxIP 5000 features front and rear What you may additionally need What’s in the box  Single unit rack brackets MountingDouble unit rack brackets Connections   AdderView CATxIP Rear panel Local userTo connect the local user port From video monitor From USB keyboard and mouseTo connect the IP network port for global users Global users IP network portAdderView CATxIP Front panel Computer system via CAM To connect a computer systemTo connect the power supply Power in connectionOutput lead from Power adapter To connect and address the switch boxes Power control portSwitch Multiple video head connections Host computer port/channel Remote switching controlCable from serial Control device Configuration Overall initial configuration Initial configuration Hotkeys Main menuMenu layout SecurityTo set an Admin password General security and configuration stepsTo enable general security Registering users and host computersWhat to do if the Admin password has been forgotten To clear a password and restore factory default settingsWhat is IP access control? Clearing IP access controlTo clear IP access control Full configuration by global user To configure the unit from a global user locationAdderView CATxIP 5000 encryption settings Encryption settingsViewer encryption settings Networking issues Positioning AdderView CATxIP 5000 in the networkAddressing Port settingsPlacing AdderView CATxIP 5000 behind a router or firewall Firewall/router addressTo discover a DHCP-allocated IP address DNS addressingEnsuring sufficient security Placing AdderView CATxIP 5000 alongside the firewallPorts To configure the power sequences for each host computer Power switching configurationPower control sequences To control two or more ports simultaneouslyTo invoke backup/recovery mode Recovering from a failed upgradeTo upgrade AdderView CATxIP 5000 models Upgrading AdderView CATxIP 5000 modelsAccessing the AdderView CATxIP Front panel indicatorsLocal user access Selecting a computerStandard hotkeys To select a computer using the Select Host menuWhen choosing Select Host menu here you can select computers by nameShow All Users Logging in and outConfirmation status box To enable/disable the confirmation boxUser preferences and functions Orange dot indicators in the Select Host menu What will I see when I first login? Global user accessHow do multiple users coexist? To download the VNC viewer Global user access via VNC viewerTo access via the VNC viewer Options buttonGlobal user access via web browser To access via your web browserWhen using the viewer window Using the viewer windowMenu bar Host selection ConfigureMouse pointers To select a hostAuto calibrate Access mode shared/privatePower switching Re-synchronise mouseControls Video Settings Enable Sun TranslationWhen entering codes Keyboard ControlSetting the Threshold manually Using automatic configurationsIncreased by 50% when a slow link is detected Screen contains only host system informationCustom Video Modes Advanced Video SettingsShow All Users Reduced BlankingVNC hotkey selection If you need to enter a port number Viewer encryption settingsSupported web browsers Getting assistance TroubleshootingWhen logging on using VNC viewer, I cannot enter a username US +1 888 275Appendix 1 Local setup menus To access the local setup menusRestore Intellimouse Power ControlRestore Standard Mouse FunctionsUser Preferences Settings Blank, Moving LogoSettings Disabled, Enabled Screen SaverGlobal Preferences Mouse SwitchingUser Timeout OSD Dwell TimeLogon Security Setup OptionsAuto Logout Completely resets the AdderView CATxIP 5000 unit ConfigurationIP admin password, encryption settings, etc IP address, net mask, VNC port, etcUnit Configuration Network Configuration Settings 1200, 2400, 4800, 9600, 19200, 38400, 57600 Serial ConfigurationSettings Power Control, Sync Units Options PortReset Configuration To reset the AdderView CATxIP 5000 configurationTo access the remote configuration pages Appendix 2 Configuration pages via viewerMain configuration Logged on users User accounts Unit configuration Advanced unit configuration Time & date configuration IP Network Mask Network configurationIP Access Control IP GatewayTo reorder access control entries Setting IP access controlTo define a new IP access control entry To edit/remove access control entriesOptions Port Use Serial port configurationBaud Rate Add entry for unrecognised host Host configurationErase Host Configuration SortSyslog Server IP Address Logging and statusTo copy and paste the log For further details To get hereLdap configuration Auto select Appendix 3 VNC viewer connection optionsColour/Encoding Preferred encodingInputs Enable all inputsDisable all inputs view-only mode CustomiseMisc Scale to Window Size ScalingNo Scaling Custom SizeIdentities Defaults ReloadDefaults Save Load / SaveAppendix 4 VNC viewer window options Encoding and colour level Appendix 5 Browser viewer optionsSecurity IP addresses Appendix 6 Addresses, masks and portsNet masks Binary equivalent Net masks the binary explanationOperation with net mask Binary octet afterAll locations Calculating the mask for IP access controlSingle locations Address rangesSecurity issues with ports PortsSee also Appendix 7 Cascading multiple unitsCascade tree Tips for successful cascading Connecting units in cascadeTo connect units in cascade Using cascaded computers Addressing computers in a cascadePower switch to power switch daisy chain cable Appendix 8 Cable and connector specificationsAdderView CATxIP 5000 to power switch cable Multi-head synchronisation cablePermissible key presses Appendix 9 Hotkey sequence codesCreating macro sequences Appendix 10 Supported video modes Safety information WarrantyGeneral Public License Linux End user licence agreement FCC Compliance Statement United States Radio Frequency EnergyEuropean EMC directive 89/336/EEC Canadian Department of Communications RFI statementHoe Huat Industrial Building Index Options port Upgrade failure Connection Baud rate