Adder Technology 5000 manual Using the viewer window, Menu bar, When using the viewer window

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Using the viewer window

The viewer window gives you the ability to view and control the AdderView CATxIP 5000 and its host computer(s). Its operation is almost identical regardless of whether you used the VNC viewer or your Web browser to display it.

The menu bar

The viewer window presents a menu bar similar to that shown below. Certain items within the toolbar are displayed depending upon your access permissions and/or the AdderView CATxIP 5000 configuration.

Viewer options

Ctrl Alt Del

Controls

Power

Dialogue area

(VNC viewer

Sends the

Displays a menu

Click to access

Indicates your username

only) Click the

Ctrl Alt Del

of options

the power

and the host system that

VNC icon to

sequence

concerning

on/off options

you are currently viewing.

view the viewer

to the

keyboard, video

for the current

This area can also display

window options.

current host

and mouse

host computer.

other messages.

 

computer.

operation.

 

 

Re-sync mouse

Auto calibrate

Hosts

Access mode

Configure

Ensures that the

Determines the

Click to

Allows you

This option is only

mouse pointer

optimum video and/or

display a list

to choose

available to the

which you move

mouse settings for the

of computers.

between

admin user and

and the mouse

currently selected host

Choose an

Shared and

provides access

pointer on the

computer. This button

entry to

Private access

to the main

host system

will flash red when

connect to

modes.

configuration

are correctly

a new host screen is

that host

 

menus.

synchronised.

encountered. Click this

computer.

 

 

 

button when you first

 

 

 

 

visit a new screen.

 

 

 

 

 

 

 

 

IMPORTANT: Optimal performance of the AdderView CATxIP 5000 is dependant on the calibration of the video for each host computer. For this reason, if you view an uncalibrated host, the unit will invoke an automatic calibration after a pause of roughly twenty seconds.

If the video is not calibrated the unit can operate slower than expected and will affect all users. If you experience a drop in performance on the VNC viewers, try recalibrating your viewer as a first step. Click the Auto calibrate button or access the Video settings option from the ‘Controls’ button.

When using the viewer window

What is the best screen resolution to use?

The best resolution for your computer is one that is larger than the screen of the host computer that you are viewing. This will allow you to see everything without scrolling around. Alternatively, the VNC viewer can be set to scale the image to fit your screen, but remember that some pixel dithering effect will be seen when scaling is used.

How do I navigate around a larger screen?

If the screen that you are viewing has a larger resolution than your viewing window you will need to scroll around to see all items. The viewer window allows you to ‘bump scroll’ (only in full screen mode). This means that when your mouse cursor bumps against the edge of the screen, the screen image will scroll across automatically.

How do I escape from full screen mode?

Press the F8 button. This button is changeable but is most often set to F8.

Why is the button flashing red?

This happens when a new host screen is viewed (that has not been viewed before). Click the button to perform an auto calibration for the screen and the mouse. See Auto calibrate for important information about this feature.

How do I change between host computers?

You can either click the ‘Hosts’ button to select a host by name (see Host selection) or use hotkey presses to choose a host by its port number (see VNC Hotkey selection).

How do I remove traces of moved items from the screen?

When you move an item or window across the screen, sometimes it can leave unsightly trails. These are called artifacts and can be particularly prevalent when the connection speed is low. To remove artifacts, click the ‘Controls’ button and select the ‘Refresh screen’ option. See Controls.

How do I make the most of a slow connection?

The VNC viewer is slightly better suited to slower connections than the browser viewer because it offers more options. Click the Options button of the VNC viewer when entering the AdderView CATxIP 5000 address during log on.

Adjust the Threshold setting

Ensure that the video Threshold setting is set higher than the automatic setting suggests. Tweak this setting manually to ensure the best setting.

Fewer colours

Select the Low (64 colours) mode. The Very low option offers hardly any improvement and looks a lot worse.

Rate limit mouse events

When selected, this mode greatly reduces the mouse movement data that are sent to the host computer. When you move the local mouse, the remote cursor will catch up roughly once per second.

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Contents AdderView CATxIP Contents Further information Index Many computers CAM formatsEnterprise installations Creating larger installationsCascade installations AdderView CATxIP 5000 features front and rear   What’s in the boxWhat you may additionally need Double unit rack brackets MountingSingle unit rack brackets    ConnectionsTo connect the local user port Local userAdderView CATxIP Rear panel From video monitor From USB keyboard and mouseAdderView CATxIP Front panel Global users IP network portTo connect the IP network port for global users To connect a computer system Computer system via CAMOutput lead from Power adapter Power in connectionTo connect the power supply Switch Power control portTo connect and address the switch boxes Multiple video head connections Cable from serial Control device Remote switching controlHost computer port/channel Overall initial configuration ConfigurationInitial configuration Menu layout Main menuHotkeys SecurityTo enable general security General security and configuration stepsTo set an Admin password Registering users and host computersTo clear a password and restore factory default settings What to do if the Admin password has been forgottenTo clear IP access control Clearing IP access controlWhat is IP access control? To configure the unit from a global user location Full configuration by global userViewer encryption settings Encryption settingsAdderView CATxIP 5000 encryption settings Positioning AdderView CATxIP 5000 in the network Networking issuesPlacing AdderView CATxIP 5000 behind a router or firewall Port settingsAddressing Firewall/router addressDNS addressing To discover a DHCP-allocated IP addressPorts Placing AdderView CATxIP 5000 alongside the firewallEnsuring sufficient security Power control sequences Power switching configurationTo configure the power sequences for each host computer To control two or more ports simultaneouslyTo upgrade AdderView CATxIP 5000 models Recovering from a failed upgradeTo invoke backup/recovery mode Upgrading AdderView CATxIP 5000 modelsFront panel indicators Accessing the AdderView CATxIPSelecting a computer Local user accessWhen choosing To select a computer using the Select Host menuStandard hotkeys Select Host menu here you can select computers by nameLogging in and out Show All UsersUser preferences and functions To enable/disable the confirmation boxConfirmation status box Orange dot indicators in the Select Host menu How do multiple users coexist? Global user accessWhat will I see when I first login? To access via the VNC viewer Global user access via VNC viewerTo download the VNC viewer Options buttonTo access via your web browser Global user access via web browserMenu bar Using the viewer windowWhen using the viewer window Mouse pointers ConfigureHost selection To select a hostPower switching Access mode shared/privateAuto calibrate Re-synchronise mouseControls When entering codes Enable Sun TranslationVideo Settings Keyboard ControlIncreased by 50% when a slow link is detected Using automatic configurationsSetting the Threshold manually Screen contains only host system informationShow All Users Advanced Video SettingsCustom Video Modes Reduced BlankingVNC hotkey selection Supported web browsers Viewer encryption settingsIf you need to enter a port number When logging on using VNC viewer, I cannot enter a username TroubleshootingGetting assistance US +1 888 275To access the local setup menus Appendix 1 Local setup menusRestore Standard Mouse Power ControlRestore Intellimouse FunctionsSettings Disabled, Enabled Settings Blank, Moving LogoUser Preferences Screen SaverUser Timeout Mouse SwitchingGlobal Preferences OSD Dwell TimeAuto Logout Setup OptionsLogon Security IP admin password, encryption settings, etc ConfigurationCompletely resets the AdderView CATxIP 5000 unit IP address, net mask, VNC port, etcUnit Configuration Network Configuration Settings Power Control, Sync Units Serial ConfigurationSettings 1200, 2400, 4800, 9600, 19200, 38400, 57600 Options PortTo reset the AdderView CATxIP 5000 configuration Reset ConfigurationMain configuration Logged on users Appendix 2 Configuration pages via viewerTo access the remote configuration pages User accounts Unit configuration Advanced unit configuration Time & date configuration IP Access Control Network configurationIP Network Mask IP GatewayTo define a new IP access control entry Setting IP access controlTo reorder access control entries To edit/remove access control entriesBaud Rate Serial port configurationOptions Port Use Erase Host Configuration Host configurationAdd entry for unrecognised host SortTo copy and paste the log Logging and statusSyslog Server IP Address For further details To get hereLdap configuration Colour/Encoding Appendix 3 VNC viewer connection optionsAuto select Preferred encodingDisable all inputs view-only mode Enable all inputsInputs CustomiseMisc No Scaling ScalingScale to Window Size Custom SizeDefaults Save Defaults ReloadIdentities Load / SaveAppendix 4 VNC viewer window options Security Appendix 5 Browser viewer optionsEncoding and colour level Net masks Appendix 6 Addresses, masks and portsIP addresses Operation with net mask Net masks the binary explanationBinary equivalent Binary octet afterSingle locations Calculating the mask for IP access controlAll locations Address rangesPorts Security issues with portsCascade tree Appendix 7 Cascading multiple unitsSee also To connect units in cascade Connecting units in cascadeTips for successful cascading Addressing computers in a cascade Using cascaded computersAdderView CATxIP 5000 to power switch cable Appendix 8 Cable and connector specificationsPower switch to power switch daisy chain cable Multi-head synchronisation cableCreating macro sequences Appendix 9 Hotkey sequence codesPermissible key presses Appendix 10 Supported video modes General Public License Linux WarrantySafety information End user licence agreement European EMC directive 89/336/EEC Radio Frequency EnergyFCC Compliance Statement United States Canadian Department of Communications RFI statementHoe Huat Industrial Building Index Options port Upgrade failure Connection Baud rate
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