3Com 32x, 52x manual Country Telephone Number Fax Number

Page 69

Returning Products for Repair

B-5

Returning Products Before you send a product directly to 3Com for repair, you must first

for Repairobtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.

To obtain an RMA number, call or fax:

Country

Telephone Number

Fax Number

 

 

 

 

U.S.A. and Canada

1 800 876

3266, option 2

408 764 7120

Latin America

1 408 326

2927

408 764 7120

Europe, South Africa, and

44 1442 438125

44 1442 435822

Middle East

 

 

 

Outside Europe, U.S.A., and

1 408 326

2926

1 408 764 7120

Canada

 

 

 

 

 

 

 

04/22/97

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Contents Models 32x Electromagnetic Compatibility Information Avis Canadien CE Notice Contents Removing the Cover Installing Memory Reinstalling the Cover Connectors and CablesIndex 3COM Corporation Limited Warranty Viii About this Guide ConventionsIcon Alerts you to Chapter about this Guide Required Installing the HardwareEquipment 1Equipment Received and Equipment NeededFor more information on cables, refer to Chapter Mounting 1Rack-Mount Kit Contents4CHAPTER 1 Installing the Hardware Cabling Cabling the Isdn Connector Model Cabling the LAN Connector Models 323, 327,Connector Connection to Mode Cable Name Sold by 3Com? 2Serial Connector Cabling InformationModels 32x DCE-like mode Models 32x DTE modeModels 52x DCE-like mode Models 52x DTE modeRedundant Power Attaching aSystem Characteristic Setting Connecting a PCTerminal, or Modem12CHAPTER 1 Installing the Hardware 1SuperStack II NETBuilder Model Features Model FeaturesOverview Chassis PanelsModel PanelsConnectors Interrupt SwitchLEDs Hardware39-pin to 9-pin PC Cable Null Modem-Type PC Cable49-pin to 25-pin Terminal Cable Null Modem-Type Terminal CableModem Cable UTP Connector and Cable2UTP Cable Types, MAUs, and Emissions Compliance STP Connector and Cable3STP Cable Types, MAUs, and Emissions Compliance Shielded4Auxiliary Pin Use Cabling Standards5Maximum Workstations on a Token Ring Network Pinout STP Maximum Current6V.35 Straight-Through Cable To V.35 DCE Cable7V.35 to V.35 Direct-Connect Cable To V.35 Direct Connect Cable8UNIVERSAL to V.35 Adapter Cable Universal to V.35 Adapter Cable9UNIVERSAL to V.35 Direct Connect Cable Universal to V.35 Direct Connect Cable10UNIVERSAL to V.36 Adapter Cable Universal to RS-449/V.36 DCE Cable11UNIVERSAL to RS-449/V.36 Direct-Connect Cable Universal to RS-449/V.36 Direct Connect Cable12UNIVERSAL to RS-232 DCE Cable Universal to RS-232 DCE CableUniversal to RS-232 Direct-Connect Cable Universal to RS-232 Direct Connect Cable14RS-232 Straight-Through Cable RS-232 to RS-232 DCE Cable15RS-232 to RS-232 Direct-Connect Cable RS-232 to RS-232 Direct Connect Cable16UNIVERSAL to X.21 Adapter Cable Universal to X.21 Adapter Cable6ISDN Cable Pinouts Pin No Function SignalPhysical Specifications AltitudeRelative Humidity 22CHAPTER 2 Overview Removing the Cover Upgrading MemoryDip switches should all be in the down position Reinstalling Cover 4CHAPTER 3 Upgrading Memory System /Fault TroubleshootingPhase TroubleshootingDuring the Test During the LoadLED Meanings Associated Model No Connector3LED Meanings Call your network supplier for assistanceSymptom Cause and Action Token RingConnection This is Only station 0001 0101 Canonical least significant bit firstProvisioning Your Isdn Line American Isdn BRI ServicesAT&T 5ESS NI1 Isdn Information Sheet 3Com SuperStack II Bridge/RouterAT&T 5ESS North American Switch Provisioning TablesRequired Information Table A-1Ordering Isdn Service for an AT&T 5ESS SwitchDN must be set as follows Parameter Setting Required Information SpecificationTable A-3Ordering Isdn Service for a DMS 100 Switch SPIDs Table A-4Ordering Isdn Service for a Siemens Ewsd Switch8APPENDIX a Provisioning Your Isdn Line Ordering German Isdn BRI Services10APPENDIX a Provisioning Your Isdn Line Technical Support ServiceOnline Technical 3Com Bulletin BoardAccess by Digital Modem Access by Analog Modem408 654 Country Data Rate Telephone NumberCountry Number Telephone3Com Benelux B.V Country Telephone Number Fax Number Page Numerics IndexSTP UTP Index 3Com Corporation Limited Warranty Limitation of Liability