3Com 5000 manual Purchase Extended, Warranty, Professional, Services, Access Software, Downloads

68APPENDIX A: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS

Purchase Extended	To enhance response times or extend your warranty benefits, you can
Warranty and	purchase value-added services such as 24x7 telephone technical support,
Professional	software upgrades, onsite assistance, or advanced hardware
Services	replacement.
	Experienced engineers are available to manage your installation with
	minimal disruption to your network. Expert assessment and
	implementation services are offered to fill resource gaps and ensure the
	success of your networking projects. For more information on 3Com
	Extended Warranty and Professional Services, see:
	http://www.3com.com/
	Contact your authorized 3Com reseller or 3Com for additional product
	and support information. See the table of access numbers later in this
	appendix.
Access Software	You are entitled to bug fix / maintenance releases for the version of
Downloads	software that you initially purchased with your 3Com product. To obtain
	access to this software, you need to register your product and then use
	the Serial Number as your login. Restricted Software is available at:
	http://eSupport.3com.com/
	To obtain software releases that follow the software version that you
	originally purchased, 3Com recommends that you buy an Express or
	Guardian contract, a Software Upgrades contract, or an equivalent
	support contract from 3Com or your reseller. Support contracts that
	include software upgrades cover feature enhancements, incremental
	functionality, and bug fixes, but they do not include software that is
	released by 3Com as a separately ordered product. Separately orderable
	software releases and licenses are listed in the 3Com Price List and are
	available for purchase from your 3Com reseller.