3Com NETBuilder II manual 3Com Documentation on CD-ROM, Warranty Information, Canada

C-2 Technical Support

3Com Documentation on CD-ROM

Adapter-Specific Bulletin Board System (BBS)

This private BBS, called CardBoardSM, contains patches and drivers for 3Com adapter products, as well as technical articles. To access CardBoard, call the CardBoard telephone number nearest to your location:

France (33) (1) 69 86 69 54

Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.

Germany (49) 89 62732-188 or (49) 89 62732-189

Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.

Italy (39) (2) 27 30 06 80

Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.

U.K. (44) (0) 442 278278

Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.

U.S. (1) (408) 980-8204

Modem set up to 14400 baud, 8 data bits, no parity, 1 stop bit.

3Com Documentation on CD-ROM

An extensive library of 3Com product documentation is available in CD-ROM format through Support On-Site for Networks™ subscription service. This multivendor CD-ROM service, offered by Computer Library, a division of Ziff Communication, contains technical information and documentation from major data networking hardware and software manufacturers. Stand- alone and concurrent user subscriptions are available. For more information, call Computer Library at (800) 827-7889, extension 515. Outside the U.S., call (212) 503-4400 or use fax number (212) 503-4487.

Warranty Information

3Com’s warranty varies by product. For warranty information on your product, refer to your purchase agreement. If you are a non-contracted end customer, refer to the warranty card accompanying the product, or contact your authorized 3Com network supplier for assistance.

Additional Technical Support Services

Additional information about obtaining technical support follows, broken down into three sections:

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U.S. and Canada

Europe and Africa

Australia, New Zealand, Asia, Japan, Central America, and South America

Refer to the section that contains information relevant to your location.

U.S. and Canada

Authorized 3Com network suppliers are qualified to provide network planning, installation, hardware maintenance, application training, and support services. Many 3Com network suppliers are uniquely qualified to provide on-site services for products from multiple vendors. Contact your 3Com network supplier first for assistance. If you do not know who this is,