3Com NETBuilder II manual 3Com Documentation on CD-ROM, Warranty Information, Canada

Page 18

C-2 Technical Support

3Com Documentation on CD-ROM

Adapter-Specific Bulletin Board System (BBS)

This private BBS, called CardBoardSM, contains patches and drivers for 3Com adapter products, as well as technical articles. To access CardBoard, call the CardBoard telephone number nearest to your location:

France

(33) (1) 69 86 69 54

Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.

Germany (49) 89 62732-188 or (49) 89 62732-189

Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.

Italy

(39) (2) 27 30 06 80

Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.

U.K.

(44) (0) 442 278278

Modem set up to 9600 baud, 8 data bits, no parity, 1 stop bit.

U.S.

(1) (408) 980-8204

Modem set up to 14400 baud, 8 data bits, no parity, 1 stop bit.

3Com Documentation on CD-ROM

An extensive library of 3Com product documentation is available in CD-ROM format through Support On-Site for Networks™ subscription service. This multivendor CD-ROM service, offered by Computer Library, a division of Ziff Communication, contains technical information and documentation from major data networking hardware and software manufacturers. Stand- alone and concurrent user subscriptions are available. For more information, call Computer Library at (800) 827-7889, extension 515. Outside the U.S., call (212) 503-4400 or use fax number (212) 503-4487.

Warranty Information

3Com’s warranty varies by product. For warranty information on your product, refer to your purchase agreement. If you are a non-contracted end customer, refer to the warranty card accompanying the product, or contact your authorized 3Com network supplier for assistance.

Additional Technical Support Services

Additional information about obtaining technical support follows, broken down into three sections:

U.S. and Canada

Europe and Africa

Australia, New Zealand, Asia, Japan, Central America, and South America

Refer to the section that contains information relevant to your location.

U.S. and Canada

Authorized 3Com network suppliers are qualified to provide network planning, installation, hardware maintenance, application training, and support services. Many 3Com network suppliers are uniquely qualified to provide on-site services for products from multiple vendors. Contact your 3Com network supplier first for assistance. If you do not know who this is,

Image 18
Contents NETBuilder II Hssi Module Installation Guide Member of the NETBuilder family3Com Corporation Bayfront Plaza Santa Clara California Conventions How to Use This GuideBefore You Begin If you are looking for Turn toSpecial Messages Observe appropriate ESD precautions Chapter InstallationBefore Installing the Hssi Module Inspect the Hssi module for shipping damageVerify that you have received all the contents Installing the Hssi Module Select an I/O slot in which to install the Hssi moduleLock the board in the slot Hand tighten the captive screws. Do not use a screwdriverCabling the Hssi Module for Network Connection Internal Loopback test HotswapPreventive Maintenance Chapter Troubleshooting and MaintenanceTroubleshooting Startup Problems Maintaining the Hssi ModuleReplacing the Hssi Module Appendix a Hssi Module Components LEDsLED Normal Color Indicates Behavior Specifications ConnectorsLocation Connector Number of pins Purpose Attribute DescriptionType 3 to access the MAC address of the Hssi module Appendix B Displaying the MAC AddressType Y Displaying the MAC Address 3Com Product Information Service Automated Fax ServiceOn-line Technical Services Appendix C Technical Support3Com Documentation on CD-ROM Warranty InformationAdditional Technical Support Services Adapter-Specific Bulletin Board System BBSBefore Contacting Your Network Supplier Returning Products for RepairAdditional 3Com Support Services Equipment Warranties and Repair Services Europe and AfricaPreparing Your Equipment for Shipment Technical Support

NETBuilder II specifications

The 3Com NETBuilder II is a robust networking solution designed to meet the requirements of enterprise-level organizations. Launched in the late 1990s, this platform was celebrated for its advanced features and high-performance capabilities. As a modular, multi-layer switch, it provides flexible configurations that allow businesses to scale their networks according to changing demands.

One of the standout features of the NETBuilder II is its support for both Layer 2 and Layer 3 switching. This dual functionality enables efficient data handling at various layers of the OSI model, allowing for improved network efficiency and reduced latency. With support for both Ethernet and Fast Ethernet, the device delivers high-speed connectivity to enhance data transmission rates across the network.

The NETBuilder II is equipped with a modular architecture, offering interchangeable line cards that facilitate customization according to specific network needs. This design allows organizations to start with basic configurations and expand their systems by adding additional modules as required. This modularity is particularly beneficial for organizations anticipating growth or changes in their networking requirements.

Another essential technology integrated into the NETBuilder II is Virtual LAN (VLAN) support. VLANs provide the ability to segment network traffic effectively, which enhances security and optimizes performance. By segregating traffic, organizations can minimize broadcast domains and improve overall network efficiency while maintaining strict control over data access.

Furthermore, the device is designed with advanced routing capabilities, supporting protocols like RIP, OSPF, and PIM. These routing features are crucial for organizations that need to manage complex data flows and ensure efficient path selection for data packets, ultimately contributing to a more reliable network infrastructure.

In terms of management, the NETBuilder II offers support for SNMP, simplifying the monitoring and management of network devices. This feature enables IT administrators to track performance, troubleshoot issues in real-time, and maintain optimal operational conditions.

The 3Com NETBuilder II also boasts a solid reputation for reliability and durability, making it suitable for mission-critical applications in various industries. Its robust nature ensures continuous uptime and service reliability, which is paramount in today's increasingly connected business landscape.

Overall, the 3Com NETBuilder II is an influential piece of networking technology. Its combination of modularity, advanced routing features, VLAN support, and high-performance capabilities make it a key asset for enterprises looking to build a scalable, efficient, and reliable network infrastructure.