3Com NETBuilder II manual Technical Support

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C-6 Technical Support

Additional Technical Support Services

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Make sure that the packing list you include with your equipment has the following information on it:

–Reference number you assigned to the equipment (for equipment under warranty)

–Model, item, or part number

–Unit or board serial number (for warranty repairs only)

–Proof of purchase (for end customer warranty repairs)

–Fault diagnosis attached to each unit

Pack equipment carefully.

Enclose all network adapters and units that have exposed boards in Faraday cage-type shielding material to prevent electrostatic damage.

Send equipment to:

European Repair

3Com Europe Ltd.

ISOLAN House

Brindley Way

London Road

Hemel Hempstead

Hertfordshire

HP39 XJ England

If you are sending equipment from outside England, please contact European Repair Services to determine your nearest logistics centre.

Australia, New Zealand, Asia, Japan, Central America, and South America

3Com’s warranty varies by product. For warranty information on your product, refer to your purchase agreement. If you are a non-contracted end customer, refer to the warranty card accompanying the product, or contact your authorized 3Com network supplier for assistance.

Authorized 3Com network suppliers are qualified to provide network planning, installation, hardware maintenance, application training, and support services. Contact your 3Com network supplier first for assistance. If you do not know who this is, contact your nearest 3Com sales office.

For Australia and New Zealand:

3Com Intercontinental sales office (Sydney, Australia) 61 2 9593020

For Asia:

3Com Asia, Ltd.

Hong Kong office 852 8489200

Singapore office 65 3218929

Taiwan office 886 2 7754352

For Japan:

3Com KK (81) 3 3243-9234

For Central America and South America:

Icon Support in the U.S. (fax) 408 7645742

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Contents NETBuilder II Hssi Module Installation Guide Member of the NETBuilder family3Com Corporation Bayfront Plaza Santa Clara California Conventions How to Use This GuideBefore You Begin If you are looking for Turn toSpecial Messages Observe appropriate ESD precautions Chapter InstallationBefore Installing the Hssi Module Inspect the Hssi module for shipping damageVerify that you have received all the contents Installing the Hssi Module Select an I/O slot in which to install the Hssi moduleLock the board in the slot Hand tighten the captive screws. Do not use a screwdriverCabling the Hssi Module for Network Connection Internal Loopback test HotswapPreventive Maintenance Chapter Troubleshooting and MaintenanceTroubleshooting Startup Problems Maintaining the Hssi ModuleReplacing the Hssi Module LEDs Appendix a Hssi Module ComponentsLED Normal Color Indicates Behavior Specifications ConnectorsLocation Connector Number of pins Purpose Attribute DescriptionAppendix B Displaying the MAC Address Type 3 to access the MAC address of the Hssi moduleType Y Displaying the MAC Address 3Com Product Information Service Automated Fax ServiceOn-line Technical Services Appendix C Technical Support3Com Documentation on CD-ROM Warranty InformationAdditional Technical Support Services Adapter-Specific Bulletin Board System BBSBefore Contacting Your Network Supplier Returning Products for RepairAdditional 3Com Support Services Europe and Africa Equipment Warranties and Repair ServicesPreparing Your Equipment for Shipment Technical Support

NETBuilder II specifications

The 3Com NETBuilder II is a robust networking solution designed to meet the requirements of enterprise-level organizations. Launched in the late 1990s, this platform was celebrated for its advanced features and high-performance capabilities. As a modular, multi-layer switch, it provides flexible configurations that allow businesses to scale their networks according to changing demands.

One of the standout features of the NETBuilder II is its support for both Layer 2 and Layer 3 switching. This dual functionality enables efficient data handling at various layers of the OSI model, allowing for improved network efficiency and reduced latency. With support for both Ethernet and Fast Ethernet, the device delivers high-speed connectivity to enhance data transmission rates across the network.

The NETBuilder II is equipped with a modular architecture, offering interchangeable line cards that facilitate customization according to specific network needs. This design allows organizations to start with basic configurations and expand their systems by adding additional modules as required. This modularity is particularly beneficial for organizations anticipating growth or changes in their networking requirements.

Another essential technology integrated into the NETBuilder II is Virtual LAN (VLAN) support. VLANs provide the ability to segment network traffic effectively, which enhances security and optimizes performance. By segregating traffic, organizations can minimize broadcast domains and improve overall network efficiency while maintaining strict control over data access.

Furthermore, the device is designed with advanced routing capabilities, supporting protocols like RIP, OSPF, and PIM. These routing features are crucial for organizations that need to manage complex data flows and ensure efficient path selection for data packets, ultimately contributing to a more reliable network infrastructure.

In terms of management, the NETBuilder II offers support for SNMP, simplifying the monitoring and management of network devices. This feature enables IT administrators to track performance, troubleshoot issues in real-time, and maintain optimal operational conditions.

The 3Com NETBuilder II also boasts a solid reputation for reliability and durability, making it suitable for mission-critical applications in various industries. Its robust nature ensures continuous uptime and service reliability, which is paramount in today's increasingly connected business landscape.

Overall, the 3Com NETBuilder II is an influential piece of networking technology. Its combination of modularity, advanced routing features, VLAN support, and high-performance capabilities make it a key asset for enterprises looking to build a scalable, efficient, and reliable network infrastructure.
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