3Com 9550, 9150 manual Symptom

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64Diagnosing Problems

2Return to the 3Com Wireless Infrastructure Device Manager and click Refresh.

3Select the device and click Configure to start a new configuration session and set its IP address.

Symptom

The Wireless Network Tree does not appear in the 3Com Wireless Infrastructure Device Manager window.

Solution

Verify that you are using the correct network adapter. In the device manager window, click Choose NIC. Select the network adapter for the network you want to scan, and click OK.

Symptom

The Access point has a yellow exclamation point (!) next to it in the Wireless Infrastructure Device Manager.

Solution

The Access Point is on a different subnet than the computer attempting to configure it. To recover from this situation and continue configuring the Access point:

1Close your browser.

2Return to the 3Com Wireless Infrastructure Device Manager and click Refresh.

3Select the device and click Configure to start a new configuration session.

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Contents 3Com AirConnect 9550 11n 2.4+5GHz PoE Access Point Page 3Com Corporation 350 Campus Drive Marlborough, MA Environmental Statement Introduction Ssid Bssid Iapp Troubleshooting Antennas Used per Mode Console Cable Pin-out Page Key Product Features SecurityPerformance and Reliability ManageabilityWireless Network Standards 802.11a802.11b/g Ieee 802.3af Installing Your 3com Wireless Access Point Access Point Networks with a Dhcp ServerNetworks without a Dhcp Server Launching the 3Com Wireless Infrastructure Device Manager 3Com Wireless Wireless Infrastructure Device Manager3Com Wireless Infrastructure Device Manager Click on the Properties button to see the following screen Logon Screen System Summary System StatusFirst Time Only System Summary Wireless Station List Wireless Station ListEvent Log List Event Log ListSystem Configuration Setup Wizard4G Radio Wireless Network WEP 4G Wireless Security Settings System PropertiesAccess Point mode Wireless Bridge ModeIP Settings Wireless Network Wireless NetworkCurrent Profiles Wireless ModeStandard Channel Ssid Profile Settings Suppressed Ssid Station SeparationSecurity WEPWPA Only WPA2-Only Profile Ssid Isolation WDS Link SettingsWPA2-Mixed System Configuration WDS Security Settings WEP WPA-PSK Tkip WPA-PSK AESTransmit Power Wireless Advanced SettingsAssociation Timeout Beacon IntervalData Beacon Rate Fragment Length802.11d support DistanceAntenna Type Aggregation SupportQoS Service Management VlanChoose either Enable or Disable 802.11F Iapp SupportClick Add Setting Description Ack-PolicyDefault value table Sntp Following settings can be configured Syslog Function System LogSyslog Level Syslog ServerSyslog Port Administration ManagementSnmp Access Control List MAC FilteringRogue AP Detection Rogue AP DetectionBackup/ Restore Settings Backup/Restore SettingsFirmware Auto Upgrade Firmware Auto UpgradeFirmware Manual Upgrade Firmware UpgradeResult Rebooting RebootConnecting Through the Com Port Restoring Factory Settings Reset Hole LocationTroubleshooting Diagnosing ProblemsSymptom Solution s Disconnecting the Access Point Upgrading Access Point Firmware 3COM Product Telephone Technical Support and RepairTelephone Technical Support and Repair END-USER License Agreement Telephone Technical Support and Repair Antennas Used per Mode AppendixMode Antennas Used Console Cable Pin-out RJ45 to D-SUB 9 pin cable Console Cable Pin-out Index NumericsSsid WPA