3Com 9150, 9550 manual Upgrading Access Point Firmware

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Diagnosing Problems

67

From the Windows Start menu, select Start > Programs > 3Com Wireless > Uninstall 3Com Wireless Infrastructure Device Manager.

When prompted to confirm, click OK.

Symptom

Upgrading Access Point Firmware.

Solution

Firmware is the software that is installed on the Access Point at the factory. Some problems can be solved by installing a new version of the firmware.

For details on how to download a firmware update from the 3Com customer support Web site and install it on your Access Point, see “Firmware Auto Upgrade” on page 57 or “Firmware Manual Upgrade” on page 58.

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Contents 3Com AirConnect 9550 11n 2.4+5GHz PoE Access Point Page 3Com Corporation 350 Campus Drive Marlborough, MA Environmental Statement Introduction Ssid Bssid Iapp Troubleshooting Antennas Used per Mode Console Cable Pin-out Page Security Key Product FeaturesManageability Performance and Reliability802.11a Wireless Network Standards802.11b/g Ieee 802.3af Installing Your 3com Wireless Access Point Networks with a Dhcp Server Access PointNetworks without a Dhcp Server 3Com Wireless Wireless Infrastructure Device Manager Launching the 3Com Wireless Infrastructure Device Manager3Com Wireless Infrastructure Device Manager Click on the Properties button to see the following screen Logon Screen System Summary System StatusFirst Time Only System Summary Wireless Station List Wireless Station ListEvent Log List Event Log ListSetup Wizard System Configuration4G Radio Wireless Network WEP System Properties 4G Wireless Security SettingsWireless Bridge Mode Access Point modeIP Settings Wireless Network Wireless NetworkCurrent Profiles Wireless ModeStandard Channel Ssid Profile Settings Station Separation Suppressed SsidWEP SecurityWPA Only WPA2-Only Profile Ssid Isolation WDS Link SettingsWPA2-Mixed System Configuration WEP WPA-PSK Tkip WPA-PSK AES WDS Security SettingsWireless Advanced Settings Transmit PowerFragment Length Association TimeoutBeacon Interval Data Beacon RateAggregation Support 802.11d supportDistance Antenna TypeQoS Management Vlan Service802.11F Iapp Support Choose either Enable or DisableClick Add Ack-Policy Setting DescriptionDefault value table Sntp Following settings can be configured System Log Syslog FunctionSyslog Level Syslog ServerSyslog Port Management AdministrationSnmp MAC Filtering Access Control ListRogue AP Detection Rogue AP DetectionBackup/Restore Settings Backup/ Restore SettingsFirmware Auto Upgrade Firmware Auto UpgradeFirmware Upgrade Firmware Manual UpgradeResult Reboot RebootingConnecting Through the Com Port Reset Hole Location Restoring Factory SettingsDiagnosing Problems TroubleshootingSymptom Solution s Disconnecting the Access Point Upgrading Access Point Firmware Telephone Technical Support and Repair 3COM ProductTelephone Technical Support and Repair END-USER License Agreement Telephone Technical Support and Repair Appendix Antennas Used per ModeMode Antennas Used Console Cable Pin-out RJ45 to D-SUB 9 pin cable Console Cable Pin-out Numerics IndexSsid WPA