Honeywell CV31 user manual Troubleshoot and Maintain the Computer

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Troubleshoot and Maintain the Computer

Find solutions to problems you may have while using the computer, as well as information on routine maintenance.

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Contents Thor CV31 Disclaimer TrademarksPatents Contents Configure the Computer About the User Interface and Installed ApplicationsManage the Computer Specifications Device SettingsTroubleshoot and Maintain the Computer Before You Begin Safety InformationGlobal Services and Support Warranty Information Web SupportTelephone Support Who Should Read This ManualRelated Documents Send FeedbackAbout the Computer Features About the Thor CV31 About the Buttons CV31 ButtonsCallout Button Description Power Button Actions About the Power ButtonConfigure the Power Button About the Power OptionsOption Description Power Options MenuConfigure the Power Options Menu About the Ports and ConnectorsPage COM3 CV31 Ports and ConnectorsCallout Connector Description COM1Color Description About the Status LEDsStatus LED Descriptions CalloutHow to Supply Power to the CV31 Tap Start Settings Control Panel About the Backup BatteryCheck the Status of the Backup Battery CV31 Power Supply Options for a New InstallationUSB How to Mount the CV31How to Connect a Scanner Disable Backup Battery ChargingConnect a Serial Scanner Default COM Port Scanner SettingsCOM Port Default Scanner Model Default Scanner Settings About Serial ScannersAbout USB Scanners Connect a USB Scanner How to Connect a HeadsetMethods to Change the Volume How to Change the VolumeAbout External Antennas Connect an External KeyboardAbout the Bar Code Slot Reader Install an External AntennaConfigure the Bar Code Slot Reader Install a microSD CardSelect Enable Scanner Port About the Computer Features CV31 Accessories CV31 AccessoriesAccessory Description Screen CV31 Accessories About the User Interface and Installed Applications Screen Gestures About the User InterfaceAbout the Touch Screen About Screen GesturesIcon Application Description Applications Installed on the ComputerApplications Installed on the Computer Calibrate the Touch ScreenDownloadable Applications for the Computer About HTML5 BrowserAbout Launcher for Windows About SmartSystems About Intermec Terminal EmulatorAbout the User Interface and Installed Applications Configure the Computer About Intermec Settings on the Computer How to Configure the ComputerStart Intermec Settings Data Collection Menu About the Structure of Intermec SettingsData Collection Option Parameters You Can Configure Communications Option Parameters You Can ConfigurePrinters Menu Device Settings MenuDevice Settings Option Parameters You Can Configure Printer Options Parameters You Can ConfigureVirtual Wedge Menu SmartSystems Information MenuDevice Monitor Menu License Manager MenuRfid Menu Core Messaging Service MenuCore Messaging Service Options Parameters You Can Configure Rfid Options Parameters You Can ConfigureHow to Navigate in Intermec Settings Enable Intermec Settings PasswordTap Menu Enter Password Restore Default Settings Hide Menu Items in Intermec SettingsSelect Hide Menu Item About Network Communications Configure the Computer Remotely with SmartSystemsAbout Bluetooth Communications Select Start Intermec SettingsConfigure Bluetooth Communications Connect a Bluetooth Scanner with the Quick Connect Bar CodeTap Communications Bluetooth Connect to a Bluetooth Printer Connect a Bluetooth Scanner with the Wireless Scanning AppAbout Wireless Security Load a CertificateWEP Select Communications 802.11 Radio Funk Security Select a Funk Security ProfileFor Association, select WPA or WPA2 For 8021x, select TTLS, PEAP, EAP-FAST, or TLSFor Validate Server Certificate, select Yes For Association, select Open, WPA, WPA2, or Network EAP Configure 802.1x Security with Funk SecurityConfigure Leap Security with Funk Security For Association, select OpenUse Open No Security Associations with Funk Security Configure Static WEP Security with Funk SecurityConfigure the Computer Manage the Computer How to Manage the Computer in Your Network How to Manage the Computer with CloneNGoHow to Manage the Computer with SmartSystems How to Develop and Install Applications How to Manage the Computer with Third-Party SoftwareHow to Package Your Application Install Applications with Microsoft Synchronization Software Install Applications with SmartSystemsInstall Applications with a microSD Card Install Applications with a USB DeviceHow to Launch Applications Automatically Update the Computer with SmartSystems How to Update the System SoftwareUpdate the Computer with a microSD Card Manage the Computer Troubleshoot and Maintain the Computer Problem Possible Solution How to Troubleshoot the ComputerWi-Fi Connection Problems Wi-Fi Connection Problems and Possible Solutions802.1x Security Problems and Possible Solutions How to Check Wi-Fi Network Status802.1x Security Problems ISpyWiFi Tabs802.1x Security Problems and Possible Solutions Go to Data Collection Problems Reading Bar CodesProblems Reading Bar Codes Scanner Settings . Make sureData Collection Symbologies for Problems Using the Computer Problems Using the ComputerFind Your Configuration Number Call Product SupportFind Your Operating System Version Reset the Computer How to Restart the ComputerClean the Computer Reboot the ComputerTroubleshoot and Maintain the Computer Specifications Power and Electrical Specifications Physical and Environmental SpecificationsPhysical Dimensions Specification MeasureEAN/UPC Screen SpecificationsBar Code Symbologies Keyboard OptionsPin Assignments COM 1 and COM 3 PortsMSI USB Port Pin Assignments Pin Signal DescriptionUSB Port COM 1 and COM 3 Port Pin AssignmentsPower Connector Pin Assignments Power ConnectorDevice Settings Symbology Settings Default ConfigurationDefault Configuration Data Collection SettingsSymbology Option Default Value Symbology Option SettingsImager Setting Default Value Scanner SettingsScanner Setting Default Value Imager SettingsDecode Security Settings Rfid SettingsApplication Connection Settings Rfid Module Setting Default Value Reader 1 SettingsReader 1 Setting Default Value Rfid Module SettingsCommunications Communications SettingsRadio Settings Funk Security SettingsCckm Ethernet Adapter SettingsIP Settings Default Value EAP/MD5Power Management Settings Device SettingsBluetooth Settings Device SettingsDevice Monitor Settings Core Messaging ServiceScreen Settings Core Messaging Service SettingsRead Report = Event Virtual Wedge SettingsVirtual Wedge Setting Default Value Virtual WedgeHoneywell Scanning & Mobility