Honeywell CV31 Problems Reading Bar Codes, Go to Data Collection, Scanner Settings . Make sure

Chapter 5 — Troubleshoot and Maintain the Computer

802.1x Security Problems and Possible Solutions (continued)

Problem Possible Solution

You are setting up multiple access points in a network with different SSIDs, and the connection fails.

When you change the SSID, the WEP key values are not saved. Configure the WEP key values and save your changes.

You clean boot the computer and this message appears, “The server certificate has expired or your system date is incorrect.”

When you clean boot the computer, the date and time are not saved. Configure the date and time and save your changes.

Problems Reading Bar Codes

You can troubleshoot problems that prevent you from reading bar codes, such as the appropriate symbology not being enabled.

Problems Reading Bar Codes

Problem	Possible Solution
You cannot see the illumination	Try these possible solutions:
beam or frame from the imager	• You may be too far away from the
when you press the Scan	bar code label. Move closer to the
button and aim the imager at a
	bar code label and scan it again.
bar code label.
	• You may be reading the bar code
	label “straight on.” Change the
	reading angle and try again.
	• The imager hardware trigger may be
	disabled. Start Intermec Settings
	and go to Data Collection >
	Scanner Settings. Make sure
	Hardware trigger is selected.
When you release the Scan	If you configure the computer to use
button or scan handle trigger,	continuous/edge triggering, the Good
the Good Read LED does not	Read LED stays on. If you configure the
turn off.	computer for level triggering and the
	Good Read LED stays on, there may
	be a problem. Press the Scan button or
	pull the trigger again without scanning
	a bar code label. If the LED is still on,
	contact Product Support.

Thor CV31 Vehicle-Mount Computer User Manual 59