Dell A940 owner manual More troubleshooting, You receive an error message

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w w w . d e l l . c o m / s u p p l i e s s u p p o r t . d e l l . c o m

More troubleshooting

Refer to the User’s Guide if you experience any of the following problems:

–Transparencies or glossy photo papers stick together

–Transparencies or photo papers contain white lines

–Document prints slowly

–Document prints poorly

–Auto-cropping of scanned image is unsatisfactory

–Edges of copied documents are cut off

–Copied objects appear in a different location on the page

–Fit to page function is not working properly

–Auto detect is set but not working properly

You receive an error message

Use this section to understand printer software error messages on your computer screen and messages on the display of your printer.

Message:	Go to page:

Paper Jam	49
Cover Open	50
Ink Low	50
Paper Out	51
Unlock Scanner	51
Cartridge Error	51
Other messages	53

48 Tr oubleshooting

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Contents Dell AIO Printer A940 Page Refer to When you need help with Finding informationUnderstanding the All-In-One parts USB cableUse When you want to Finding your Express Service Code and Tag number Accessing your User’s GuideUnited States Government Restricted Rights Safety information Contents Maintenance Troubleshooting Xii Contents Learning about your printer Page Understanding the operator panel Power CancelCopy Quality BlackOperator panel menus Photo Options menus Accessing the Dell All-In-One Center Understanding the printer softwareAccessing Print Properties Using the Dell Photo Editor Using the Dell Printer Solution Center From this tab You canUnderstanding the paper type sensor ProgressClick OK To permanently turn it off Using your printer Loading paper Envelopes Greeting cards, indexCards, postcards, or Photo cardsUsing your printer Placing your document on the scanner glass Printing Printing photosSharing printers Click Start → Settings → Printer Print repeating images Print a posterUsing the printer software Print a banner Print mirror images and iron-on transfers Personalize fabric with picturesClick See More Copy Settings CopyingCopying photos Press Number of Copies repeatedlyMake color copies Press Number of Copies if makingColor Document Click See More Scan Settings ScanningScanning photos Press Select SoftwareEnlarging or reducing images Scan a photograph and e-mail it to a friendReduce/Enlarge Enlarge or reduce an imageUse Optical Character Recognition Scan multiple pages or imagesUsing special scan features Editing scanned imagesUsing Bvrp fax software Installing Bvrp fax softwareFaxing Configuring Bvrp fax software Sending a one-page fax with Bvrp Sending a multiple-page fax with BvrpUsing Fax Console Installing Fax ConsoleReceiving faxes with Bvrp Viewing your faxes in BvrpConfiguring Fax Console Sending a one-page fax with Fax ConsoleSending a multiple-page fax with Fax Console Receiving faxes with Fax Console Viewing faxes with Fax ConsoleFax troubleshooting I n t e n a n c e Ordering supplies Replacing the ink cartridges Maintenance After installing cartridges Aligning the ink cartridgesCleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g Setup troubleshooting General troubleshootingPaper misfeeds or multiple sheets feed Envelopes do not feed properlyDocument does not print Printer or scanner is not communicating with computer Copy quality is unsatisfactoryIf your document is too light or too dark Click Display Advanced Copy Settings More troubleshooting You receive an error messagePaper Jam message Cover Open message Ink Low messageCartridge Error messages Paper Out messageUnlock Scanner message Check the table below for specific instructions Other error messages Uninstall and reinstall the printer software Other help sourcesRegulator y Notices Regulator y Notices Japan Vcci Energy Star P e n d i Contacting Dell Belgium Brussels Website support.euro.dell.com BoliviaBrazil British Virgin IslandsDenmark Copenhagen Finland Helsinki Website support.euro.dell.comFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany Langen Website support.euro.dell.comGreece Website support.euro.dell.com GrenadaGuyana IndiaItaly Milan Website support.euro.dell.com JamaicaLatin America Luxembourg Website support.euro.dell.comMexico Netherlands AntillesNetherlands Amsterdam Website support.euro.dell.com Norway Lysaker Website support.euro.dell.com Poland Warsaw Website support.euro.dell.comPortugal Website support.euro.dell.com Puerto RicoSt. Vincent and the Grenadines Singapore SingaporeSpain Madrid Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.comBracknell Website support.euro.dell.com A. Austin, Texas BusinessVirgin Islands VenezuelaWhat is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy How long does this limited warranty last? What do I do if I need warranty service?What will Dell do? What if I purchased a service contract? How will you fix my product?What do I do if I am not satisfied? May I transfer the limited warranty? Total Satisfaction Return Policy U.S. OnlyWhat is not covered by this limited warranty? Consumers What do I do if I am not satisfied? Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral ProductsGuarantee Return PolicyExclusions Making a ClaimDell Computer de Colombia Corporation Appendix Ink and Toner Cartridges Limited Warranty Latin America Only Dell Software License Agreement Limited Warranty Government Restricted Rights GeneralD ex Index Index Index

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