Dell A940 owner manual Other error messages

Page 65

5Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6Reinstall the color cartridge and remove the black ink cartridge.

7Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new color cartridge.

If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.

8Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Other error messages

1Turn the printer off.

2Wait a few seconds, and then turn the printer back on.

3Send your document to print.

Troubleshooting 53

Image 65

Contents Dell AIO Printer A940 Page Finding information Refer to When you need help withUSB cable Understanding the All-In-One partsUse When you want to Accessing your User’s Guide Finding your Express Service Code and Tag numberUnited States Government Restricted Rights Safety information Contents Maintenance Troubleshooting Xii Contents Learning about your printer Page Understanding the operator panel Cancel PowerCopy Quality BlackOperator panel menus Photo Options menus Understanding the printer software Accessing the Dell All-In-One CenterAccessing Print Properties Using the Dell Photo Editor From this tab You can Using the Dell Printer Solution CenterProgress Understanding the paper type sensorClick OK To permanently turn it off Using your printer Loading paper Greeting cards, index EnvelopesCards, postcards, or Photo cardsUsing your printer Placing your document on the scanner glass Sharing printers PrintingPrinting photos Click Start → Settings → Printer Print a poster Print repeating imagesUsing the printer software Print a banner Personalize fabric with pictures Print mirror images and iron-on transfersCopying Click See More Copy SettingsCopying photos Press Number of Copies repeatedlyColor Document Make color copiesPress Number of Copies if making Scanning Click See More Scan SettingsScanning photos Press Select SoftwareScan a photograph and e-mail it to a friend Enlarging or reducing imagesReduce/Enlarge Enlarge or reduce an imageScan multiple pages or images Use Optical Character RecognitionEditing scanned images Using special scan featuresFaxing Using Bvrp fax softwareInstalling Bvrp fax software Configuring Bvrp fax software Sending a multiple-page fax with Bvrp Sending a one-page fax with BvrpInstalling Fax Console Using Fax ConsoleReceiving faxes with Bvrp Viewing your faxes in BvrpSending a multiple-page fax with Fax Console Configuring Fax ConsoleSending a one-page fax with Fax Console Viewing faxes with Fax Console Receiving faxes with Fax ConsoleFax troubleshooting I n t e n a n c e Ordering supplies Replacing the ink cartridges Maintenance Aligning the ink cartridges After installing cartridgesCleaning the ink cartridge nozzles Tr o u b l e s h o o t i n g General troubleshooting Setup troubleshootingDocument does not print Paper misfeeds or multiple sheets feedEnvelopes do not feed properly If your document is too light or too dark Printer or scanner is not communicating with computerCopy quality is unsatisfactory Click Display Advanced Copy Settings You receive an error message More troubleshootingPaper Jam message Ink Low message Cover Open messageUnlock Scanner message Cartridge Error messagesPaper Out message Check the table below for specific instructions Other error messages Other help sources Uninstall and reinstall the printer softwareRegulator y Notices Regulator y Notices Japan Vcci Energy Star P e n d i Contacting Dell Bolivia Belgium Brussels Website support.euro.dell.comBrazil British Virgin IslandsFinland Helsinki Website support.euro.dell.com Denmark CopenhagenHome and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Germany Langen Website support.euro.dell.comGrenada Greece Website support.euro.dell.comGuyana IndiaJamaica Italy Milan Website support.euro.dell.comLatin America Luxembourg Website support.euro.dell.comNetherlands Amsterdam Website support.euro.dell.com MexicoNetherlands Antilles Poland Warsaw Website support.euro.dell.com Norway Lysaker Website support.euro.dell.comPortugal Website support.euro.dell.com Puerto RicoSpain Madrid Website support.euro.dell.com St. Vincent and the GrenadinesSingapore Singapore Switzerland Geneva Website support.euro.dell.com Sweden Upplands Vasby Website support.euro.dell.comBracknell Website support.euro.dell.com Business A. Austin, TexasVirgin Islands VenezuelaLimited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? What will Dell do? How long does this limited warranty last?What do I do if I need warranty service? What do I do if I am not satisfied? What if I purchased a service contract?How will you fix my product? Total Satisfaction Return Policy U.S. Only May I transfer the limited warranty?What is not covered by this limited warranty? Consumers What do I do if I am not satisfied? Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyThird-Party Software and Peripherals Products Dell-Branded Peripheral ProductsReturn Policy GuaranteeExclusions Making a ClaimDell Computer de Colombia Corporation Appendix Ink and Toner Cartridges Limited Warranty Latin America Only Dell Software License Agreement Limited Warranty General Government Restricted RightsD ex Index Index Index

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