Compaq Personal Computer manual Troubleshooting Your Notebook

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Troubleshooting

Troubleshooting Your Notebook

This chapter contains solutions to many types of problems you might have with your notebook. Try the solutions one at a time, in the order in which they are presented.

Here are some other sources of information for troubleshooting:

■For a more complete list of troubleshooting suggestions, see the “Troubleshooting” chapter in the Reference Guide on the Documentation CD included with your notebook.

■Use the Windows troubleshooters. Select Start > Help and Support.

■Select the question mark One-Touch key located at the top of the keyboard.

■See the Microsoft Windows manual shipped with the notebook.

■Refer to the Worldwide Telephone Numbers booklet to contact customer service for help and support.

Startup Guide

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Contents Startup Guide Page Contents Troubleshooting Battery Packs and Power ManagementIndex Getting Started with Your Notebook Important Safety InformationIdentifying Parts of the Notebook Front Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Insert the Battery Pack Setting Up Your NotebookConnect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Using the Documentation CDOperating Your Notebook Basic OperationPower mode To enter this mode Function Default Power SettingsTo Change the Boot Device To Reset the NotebookTo Use the TouchPad TouchPad on-off button and indicator lightTo Use the Tap to Click Function of the TouchPad This hot key Does this To Use the Function Hot KeysTo Play DVD Movies Using CDs or DVDsTo Write to DVD Media Select Models Only To Connect a TV to Your Notebook Select Models Only Using Battery Power Battery Packs and Power ManagementFrom the Windows taskbar To Check Battery StatusTo Recharge the Battery Pack To Respond to a Low-Battery WarningTo Get the Most from Your Battery Packs Battery Packs and Power Management Disposing of a Used Battery Pack Troubleshooting Your Notebook TroubleshootingIf an External Display Does Not Work Display ProblemsIf the Notebook Is On, But the Screen Is Blank If the Screen Is Difficult to ReadIf Files Are Corrupted Hard Drive ProblemsKeyboard and Pointing Device Problems If the Notebook Hard Drive Does Not SpinIf the TouchPad Does Not Work Performance ProblemsIf the Notebook Stops Responding If the Notebook Turns Off Immediately After It Turns On Power and Battery Pack ProblemsIf the Notebook Does Not Respond When You Turn It On Startup ProblemsIf the Notebook Will Not Boot from Battery Power To Run the Bios Setup Utility Configuring Your NotebookMain Menu Updating Software and Drivers from the Web Using System Recovery FeaturesSafeguarding Your Data Operating System OS CD Repair OS CD Reinstall Restoring Software Applications Reinstalling DriversIndex Documentation Library CD 1-12 drivers Startup Guide Index-3 Index-4 Startup Guide