Compaq Personal Computer Startup Problems, If the Notebook Does Not Respond When You Turn It On

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Troubleshooting

Startup Problems

If the Notebook Does Not Respond When You Turn It On

Connect the AC adapter.

Reset the notebook by inserting the tip of a paper clip into the reset button on the bottom of the notebook. Then press the power button to turn it on.

If the notebook still does not respond, remove the battery pack and AC adapter, remove any PC Cards, and undock the notebook if docked. Then plug in the AC adapter again, and reset the notebook using the reset button.

If the Notebook Will Not Boot from Battery Power

Make sure the battery pack is properly inserted and fully charged. Check the battery charge by removing it and pressing the pad on the side of the battery pack. The lights show the charge level.

If available, try another battery pack.

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Startup Guide

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Contents Startup Guide Page Contents Battery Packs and Power Management TroubleshootingIndex Important Safety Information Getting Started with Your NotebookIdentifying Parts of the Notebook Front Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Setting Up Your Notebook Insert the Battery PackConnect AC Power Connect a Phone Line Turn On the Notebook Using the Documentation CD Set Up WindowsBasic Operation Operating Your NotebookDefault Power Settings Power mode To enter this mode FunctionTo Reset the Notebook To Change the Boot DeviceTouchPad on-off button and indicator light To Use the TouchPadTo Use the Tap to Click Function of the TouchPad To Use the Function Hot Keys This hot key Does thisUsing CDs or DVDs To Play DVD MoviesTo Write to DVD Media Select Models Only To Connect a TV to Your Notebook Select Models Only Battery Packs and Power Management Using Battery PowerTo Check Battery Status From the Windows taskbarTo Respond to a Low-Battery Warning To Recharge the Battery PackTo Get the Most from Your Battery Packs Battery Packs and Power Management Disposing of a Used Battery Pack Troubleshooting Troubleshooting Your NotebookDisplay Problems If the Notebook Is On, But the Screen Is BlankIf the Screen Is Difficult to Read If an External Display Does Not WorkHard Drive Problems Keyboard and Pointing Device ProblemsIf the Notebook Hard Drive Does Not Spin If Files Are CorruptedPerformance Problems If the TouchPad Does Not WorkIf the Notebook Stops Responding Power and Battery Pack Problems If the Notebook Turns Off Immediately After It Turns OnStartup Problems If the Notebook Does Not Respond When You Turn It OnIf the Notebook Will Not Boot from Battery Power Configuring Your Notebook To Run the Bios Setup UtilityMain Menu Using System Recovery Features Updating Software and Drivers from the WebSafeguarding Your Data Operating System OS CD Repair OS CD Reinstall Reinstalling Drivers Restoring Software ApplicationsIndex Documentation Library CD 1-12 drivers Startup Guide Index-3 Index-4 Startup Guide