Compaq Personal Computer manual Safeguarding Your Data

Page 40

Troubleshooting

Safeguarding Your Data

Software or devices added to the notebook can cause your system to become unstable. To safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of My Documents. Setting System Restore points is also recommended.

Your notebook sets System Restore points (benchmarks) daily as you change your personal settings. The notebook may also set restore points when you add new software or devices. You should periodically set personal restore points when the notebook is functioning at optimal performance and before installing new software or devices. This enables you to return to a previous configuration restore point if you encounter problems.

To set a system restore point:

1.Select Start > Help & Support. Select the task Use Tools to view your computer information and diagnose problems. Select System Restore. A System Restore window opens.

2.Follow the on-screen directions for setting a restore point.

To restore the notebook to a previous date and time when it was functioning optimally:

1.Select Start > Help & Support > Tools > System Restore.

2.Follow the on-screen directions for restoring the notebook.

4–10	Startup Guide

Image 40

Contents Startup Guide Page Contents Troubleshooting Battery Packs and Power ManagementIndex Important Safety Information Getting Started with Your NotebookIdentifying Parts of the Notebook Front Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Setting Up Your Notebook Insert the Battery PackConnect AC Power Connect a Phone Line Turn On the Notebook Using the Documentation CD Set Up WindowsBasic Operation Operating Your NotebookDefault Power Settings Power mode To enter this mode FunctionTo Reset the Notebook To Change the Boot DeviceTouchPad on-off button and indicator light To Use the TouchPadTo Use the Tap to Click Function of the TouchPad To Use the Function Hot Keys This hot key Does thisTo Play DVD Movies Using CDs or DVDsTo Write to DVD Media Select Models Only To Connect a TV to Your Notebook Select Models Only Battery Packs and Power Management Using Battery PowerTo Check Battery Status From the Windows taskbarTo Respond to a Low-Battery Warning To Recharge the Battery PackTo Get the Most from Your Battery Packs Battery Packs and Power Management Disposing of a Used Battery Pack Troubleshooting Troubleshooting Your NotebookDisplay Problems If the Notebook Is On, But the Screen Is BlankIf the Screen Is Difficult to Read If an External Display Does Not WorkHard Drive Problems Keyboard and Pointing Device ProblemsIf the Notebook Hard Drive Does Not Spin If Files Are CorruptedIf the TouchPad Does Not Work Performance ProblemsIf the Notebook Stops Responding Power and Battery Pack Problems If the Notebook Turns Off Immediately After It Turns OnIf the Notebook Does Not Respond When You Turn It On Startup ProblemsIf the Notebook Will Not Boot from Battery Power Configuring Your Notebook To Run the Bios Setup UtilityMain Menu Using System Recovery Features Updating Software and Drivers from the WebSafeguarding Your Data Operating System OS CD Repair OS CD Reinstall Reinstalling Drivers Restoring Software ApplicationsIndex Documentation Library CD 1-12 drivers Startup Guide Index-3 Index-4 Startup Guide