Compaq Personal Computer manual Performance Problems, If the TouchPad Does Not Work

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Troubleshooting

If the TouchPad Does Not Work

■Press the TouchPad on-off button to turn on the light.

■Do not touch the TouchPad while the notebook is rebooting or resuming from Standby mode. If you do, try the following: press a key on the keyboard to restore normal operation.

■If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility. See “Configuring Your Notebook” in this chapter.

■Restart the notebook by selecting Start > Turn Off Computer > Restart.

Performance Problems

If the Notebook Stops Responding

■Press ctrl+alt+del and use Task Manager to end the application that is not responding.

■Press the power button for at least 4 seconds to turn off and reset the notebook. Unsaved data will be lost. Then press the power button again to turn the notebook back on.

■If nothing happens, insert the tip of a paper clip into the reset button on the bottom of the notebook. Then press the power button to turn the notebook back on.

■To avoid lockup problems, avoid turning the notebook off or putting it into Standby while graphic-intensive applications are running.

4–4	Startup Guide

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Contents Startup Guide Page Contents Troubleshooting Battery Packs and Power ManagementIndex Important Safety Information Getting Started with Your NotebookIdentifying Parts of the Notebook Front Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Setting Up Your Notebook Insert the Battery PackConnect AC Power Connect a Phone Line Turn On the Notebook Using the Documentation CD Set Up WindowsBasic Operation Operating Your NotebookDefault Power Settings Power mode To enter this mode FunctionTo Reset the Notebook To Change the Boot DeviceTouchPad on-off button and indicator light To Use the TouchPadTo Use the Tap to Click Function of the TouchPad To Use the Function Hot Keys This hot key Does thisTo Play DVD Movies Using CDs or DVDsTo Write to DVD Media Select Models Only To Connect a TV to Your Notebook Select Models Only Battery Packs and Power Management Using Battery PowerTo Check Battery Status From the Windows taskbarTo Respond to a Low-Battery Warning To Recharge the Battery PackTo Get the Most from Your Battery Packs Battery Packs and Power Management Disposing of a Used Battery Pack Troubleshooting Troubleshooting Your NotebookIf the Screen Is Difficult to Read Display ProblemsIf the Notebook Is On, But the Screen Is Blank If an External Display Does Not WorkIf the Notebook Hard Drive Does Not Spin Hard Drive ProblemsKeyboard and Pointing Device Problems If Files Are CorruptedIf the TouchPad Does Not Work Performance ProblemsIf the Notebook Stops Responding Power and Battery Pack Problems If the Notebook Turns Off Immediately After It Turns OnIf the Notebook Does Not Respond When You Turn It On Startup ProblemsIf the Notebook Will Not Boot from Battery Power Configuring Your Notebook To Run the Bios Setup UtilityMain Menu Using System Recovery Features Updating Software and Drivers from the WebSafeguarding Your Data Operating System OS CD Repair OS CD Reinstall Reinstalling Drivers Restoring Software ApplicationsIndex Documentation Library CD 1-12 drivers Startup Guide Index-3 Index-4 Startup Guide