Compaq Personal Computer manual Reinstalling Drivers, Restoring Software Applications

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Troubleshooting

11.Select Format the partition using the NTFS file system (Quick) and press enter. A caution is displayed that formatting this drive will delete all current files.

12.Press F to format the drive. The reinstallation process begins. This process takes 1 to 2 hours to complete. The notebook restarts in Windows after the process is complete.

✎When prompted for the product key, refer to the Microsoft Certificate of Authenticity located on the bottom of the notebook.

Reinstalling Drivers

After the OS installation process is complete, you must reinstall drivers. Use the Driver Recovery CD with the OS CD for hardware driver and system utility refresh and for full system software restoration.

To reinstall drivers:

1.While running Windows, insert the Driver Recovery CD into the optical drive.

2.If you do not have Autorun enabled, select Start > Run. Then type D:\SWSETUP\APPINSTL\SETUP.EXE (where D indicates the optical drive).

3.Select the desired driver(s) or system utility from the Driver Recovery CD menu.

4.Select Next to complete the installation.

Restoring Software Applications

After the drivers are reinstalled, you must reinstall any software you added to the notebook. Use the Application Recovery and third-party discs to reinstall or continue restoring software applications. Follow the installation instructions provided with the software discs included with the notebook.

Startup Guide

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Contents Startup Guide Page Contents Troubleshooting Battery Packs and Power ManagementIndex Getting Started with Your Notebook Important Safety InformationIdentifying Parts of the Notebook Front Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Insert the Battery Pack Setting Up Your NotebookConnect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Using the Documentation CDOperating Your Notebook Basic OperationPower mode To enter this mode Function Default Power SettingsTo Change the Boot Device To Reset the NotebookTo Use the TouchPad TouchPad on-off button and indicator lightTo Use the Tap to Click Function of the TouchPad This hot key Does this To Use the Function Hot KeysTo Play DVD Movies Using CDs or DVDsTo Write to DVD Media Select Models Only To Connect a TV to Your Notebook Select Models Only Using Battery Power Battery Packs and Power ManagementFrom the Windows taskbar To Check Battery StatusTo Recharge the Battery Pack To Respond to a Low-Battery WarningTo Get the Most from Your Battery Packs Battery Packs and Power Management Disposing of a Used Battery Pack Troubleshooting Your Notebook TroubleshootingIf an External Display Does Not Work Display ProblemsIf the Notebook Is On, But the Screen Is Blank If the Screen Is Difficult to ReadIf Files Are Corrupted Hard Drive ProblemsKeyboard and Pointing Device Problems If the Notebook Hard Drive Does Not SpinIf the TouchPad Does Not Work Performance ProblemsIf the Notebook Stops Responding If the Notebook Turns Off Immediately After It Turns On Power and Battery Pack ProblemsIf the Notebook Does Not Respond When You Turn It On Startup ProblemsIf the Notebook Will Not Boot from Battery Power To Run the Bios Setup Utility Configuring Your NotebookMain Menu Updating Software and Drivers from the Web Using System Recovery FeaturesSafeguarding Your Data Operating System OS CD Repair OS CD Reinstall Restoring Software Applications Reinstalling DriversIndex Documentation Library CD 1-12 drivers Startup Guide Index-3 Index-4 Startup Guide