Compaq Personal Computer manual Hard Drive Problems, If the Notebook Hard Drive Does Not Spin

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Troubleshooting

Hard Drive Problems

If the Notebook Hard Drive Does Not Spin

■Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the notebook.

■Remove and reinsert the hard drive.

If Files Are Corrupted

■Open My Computer, and the disk you want to scan. Select File > Properties. Select the Check Now box under the Error-checking section of the Tools tab.

■Run the virus-scanning program.

■If necessary, you can format the hard disk and reinstall the original factory software using the system recovery features described in the “Troubleshooting” chapter of the Reference Guide.

Keyboard and Pointing Device Problems

✎Use these suggestions for built-in or external devices.

If the Pointer Is Difficult to Control

■Adjust the pointer controls by selecting Start > Control Panel > Printers and Other Hardware > Mouse.

■Ensure that your thumb or palm is not pressing or near the TouchPad on-off button while typing.

■Use an external mouse if using the TouchPad is difficult.

Startup Guide

4–3

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Contents Startup Guide Page Contents Battery Packs and Power Management TroubleshootingIndex Getting Started with Your Notebook Important Safety InformationIdentifying Parts of the Notebook Front Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Insert the Battery Pack Setting Up Your NotebookConnect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Using the Documentation CDOperating Your Notebook Basic OperationPower mode To enter this mode Function Default Power SettingsTo Change the Boot Device To Reset the NotebookTo Use the TouchPad TouchPad on-off button and indicator lightTo Use the Tap to Click Function of the TouchPad This hot key Does this To Use the Function Hot KeysUsing CDs or DVDs To Play DVD MoviesTo Write to DVD Media Select Models Only To Connect a TV to Your Notebook Select Models Only Using Battery Power Battery Packs and Power ManagementFrom the Windows taskbar To Check Battery StatusTo Recharge the Battery Pack To Respond to a Low-Battery WarningTo Get the Most from Your Battery Packs Battery Packs and Power Management Disposing of a Used Battery Pack Troubleshooting Your Notebook TroubleshootingIf the Notebook Is On, But the Screen Is Blank Display ProblemsIf the Screen Is Difficult to Read If an External Display Does Not WorkKeyboard and Pointing Device Problems Hard Drive ProblemsIf the Notebook Hard Drive Does Not Spin If Files Are CorruptedPerformance Problems If the TouchPad Does Not WorkIf the Notebook Stops Responding If the Notebook Turns Off Immediately After It Turns On Power and Battery Pack ProblemsStartup Problems If the Notebook Does Not Respond When You Turn It OnIf the Notebook Will Not Boot from Battery Power To Run the Bios Setup Utility Configuring Your NotebookMain Menu Updating Software and Drivers from the Web Using System Recovery FeaturesSafeguarding Your Data Operating System OS CD Repair OS CD Reinstall Restoring Software Applications Reinstalling DriversIndex Documentation Library CD 1-12 drivers Startup Guide Index-3 Index-4 Startup Guide