Compaq Personal Computer manual Operating System OS CD Repair

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Troubleshooting

Operating System (OS) CD Repair

To repair the operating system without deleting your personal data, use the standard Microsoft OS CD that was shipped with the notebook. This CD contains the following preinstalled operating systems:

■Microsoft Windows XP Home or Pro (depending on configuration)

■Appropriate service pack

To repair the operating system:

1.Connect the notebook to external power and turn on the notebook.

2.Immediately insert the OS CD into the notebook.

3.Press and hold the power button for 5 seconds to turn off the notebook.

4.Press the power button again to start the notebook.

5.When prompted, press any key to boot from CD. After a few minutes, the Welcome to Setup screen is displayed.

6.Press enter to continue. A Licensing Agreement screen is displayed.

7.Press F8 to accept the agreement and continue. The Setup window opens.

8.Press R to repair the selected Windows installation. The repair process begins. This process takes 1 to 2 hours to complete. The notebook restarts in Windows after the process is complete.

Startup Guide

4–11

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Contents Startup Guide Page Contents Index Battery Packs and Power ManagementTroubleshooting Getting Started with Your Notebook Important Safety InformationIdentifying Parts of the Notebook Front Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Insert the Battery Pack Setting Up Your NotebookConnect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Using the Documentation CDOperating Your Notebook Basic OperationPower mode To enter this mode Function Default Power SettingsTo Change the Boot Device To Reset the NotebookTo Use the TouchPad TouchPad on-off button and indicator lightTo Use the Tap to Click Function of the TouchPad This hot key Does this To Use the Function Hot KeysTo Write to DVD Media Select Models Only Using CDs or DVDsTo Play DVD Movies To Connect a TV to Your Notebook Select Models Only Using Battery Power Battery Packs and Power ManagementFrom the Windows taskbar To Check Battery StatusTo Recharge the Battery Pack To Respond to a Low-Battery WarningTo Get the Most from Your Battery Packs Battery Packs and Power Management Disposing of a Used Battery Pack Troubleshooting Your Notebook TroubleshootingIf the Notebook Is On, But the Screen Is Blank Display ProblemsIf the Screen Is Difficult to Read If an External Display Does Not WorkKeyboard and Pointing Device Problems Hard Drive ProblemsIf the Notebook Hard Drive Does Not Spin If Files Are CorruptedIf the Notebook Stops Responding Performance ProblemsIf the TouchPad Does Not Work If the Notebook Turns Off Immediately After It Turns On Power and Battery Pack ProblemsIf the Notebook Will Not Boot from Battery Power Startup ProblemsIf the Notebook Does Not Respond When You Turn It On To Run the Bios Setup Utility Configuring Your NotebookMain Menu Updating Software and Drivers from the Web Using System Recovery FeaturesSafeguarding Your Data Operating System OS CD Repair OS CD Reinstall Restoring Software Applications Reinstalling DriversIndex Documentation Library CD 1-12 drivers Startup Guide Index-3 Index-4 Startup Guide