Sony PCG-SR27K service manual Using the Driver Recovery CDs, To use the Application Recovery CDs

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Application, Driver, and System Recovery CDs

To use the Application Recovery CD(s)

1Turn on your notebook. If your notebook is already on, close all applications.

2When the Windows desktop appears, insert the Sony Application Recovery CD in the optical drive. The Application Recovery utility loads automatically.

3When the Application Recovery menu appears, select the icon for the application you want to restore then follow the on-screen instructions to complete the recovery process.

Your system may include one or two Application Recovery CDs. If you have two Application Recovery CDs, insert the first CD to run the Application Recovery program. You may be prompted to insert the second CD, depending on the application you wish to restore.

Using the Driver Recovery CD(s)

The Driver Recovery CD utility enables you to reinstall individual drivers if they become corrupted or are accidentally erased. You can reinstall an individual driver to correct a problem that you are experiencing with your notebook, hardware, or software application. VAIO Support Agent uses a vault feature on the Driver Recovery CD(s) to repair software applications.

You must be in Windows to run the Driver Recovery CD utility.

To Use the Driver Recovery CD(s)

1Turn on your notebook. If your notebook is already on, close all applications.

2When the Windows desktop appears, insert the Driver Recovery CD in the optical drive. Use My Computer or Windows Explorer to view the contents of the Driver Recovery CD. Select the appropriate driver.

To repair software applications using VAIO Support Agent

The Driver Recovery CD utility has an information vault that contains the original characteristics for the preinstalled software applications that are protected by VAIO Support Agent.

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Contents PCG-SR27/SR27K Service and Inspection Precautions Table of Contents Chapter Removal Removal HDD Frame Assy, DC Fan, Cooling CNX-107 Board Display Assy LCD Section Made by TS Chapter Self Diagnostics PCG-SR Series Block Diagram Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section 57 K LCD Section Made by TS Vaio Notebook Quick Start Contents Index TroubleshootingWelcome FeaturesDocuments Unpacking Your NotebookSoftware CDs Other Recovery CDsErgonomic Guidelines Setting Up Your Notebook Handling Your Notebook Handling the LCD Screen Cleaning Your NotebookOn Moisture Condensation Power Indicator Microphone Battery Indicator LCD Screen Locating Controls and ConnectorsKeyboard Battery Connector Right Using the AC Adapter Connecting a Power SourceBattery Lock Lever Battery Release Lever To Insert the Battery Pack Using Battery PowerMeaning To Charge the Battery PackSingle blink Double blinkAC Adapter To Remove the Battery PackBattery Pack Hardware TemperatureConnecting a Power Source Starting Your Notebook Power SwitchRegistering Your Notebook If you are unable to shut down your notebook Shutting Down Your NotebookStandby Mode Normal ModeTo activate Standby mode To return to normal modeTo activate Hibernate mode Hibernate ModePower Saving Modes Vaio Notebook Quick Start Overview About the Software on Your NotebookArcSoft PhotoPrinter 2000 Pro Windows Me only Media Bar DVD Player OpenMG Jukebox Vaio Support Agent Using Your Recovery CDs Application, Driver, and System Recovery CDsUsing the Application Recovery CDs To use the Application Recovery CDs Using the Driver Recovery CDsTo Use the Driver Recovery CDs To repair software applications using Vaio Support AgentTo use the System Recovery CDs Using the System Recovery CDsIf your notebook does not start from the Recovery CD Recovering Microsoft WordSoftware Support Information CompuServe 2000 CompuServe Interactive Services, IncAmerica Online America Online, Inc Netscape Communicator Netscape Communications CorpPhotoPrinter 2000 Pro ArcSoft, Inc Sony Service CenterQuicken 2001 BasicIntuit Inc Real Jukebox Real NetworksVaio Notebook Quick Start Vaio Support Agent Vaio Notebook User GuideSony PC Support Sony Fax-on-Demand Calling Sony Customer SupportVaio Support Agent Using the Quick Fix WizardVaio Support Agent Common Solutions dialog box 1st level Using Common SolutionsCommon Solutions dialog box 2nd level Using Support Central Support Central Registration Support Central Current Issues About Automatic Updates Update Notification Vaio Support Agent Properties Vaio Notebook Quick Start My notebook does not start Troubleshooting Your NotebookMy notebook starts, but my system doesn’t start properly My notebook stops responding or does not shut down Power Management setting is not responding Want to change the video resolution of my display Troubleshooting the LCD ScreenSound of my notebook’s fan is too loud My LCD screen is blankPointer does not move while using the touchpad or mouse Troubleshooting the Mouse and TouchpadMy mouse does not work My touchpad does not work properlyCheck the volume setting in the audio mixer My optical drive tray does not open My PC card does not work Troubleshooting SoftwareMy software program stops responding or crashes Can not use the DVgate softwareMy modem does not work Troubleshooting the ModemMy modem connection is slow My speakers have no sound Troubleshooting AudioMy microphone does not work Cannot print Troubleshooting the PrinterIndex Vaio Notebook Quick Start Index Page Vaio Notebook Update Notice Page PCG-SR33 List of PCG-SR Series As of July PCG-SR33K List of PCG-SR Series As of October List of PCG-SR Series As of June Revision History