Sony PCG-SR27K service manual About Automatic Updates

Page 63

VAIO Support Agent

If you log on to Support Central with a new issue, or if you do not have any open issues, the Support Wizard appears. You can begin searching on the new issues.

You must be connected to the Internet to use Support Central.

About Automatic Updates

The VAIO Support Agent is dormant as a background process. Every 24 hours, the Agent self-activates to contact the Sony Support Server to check for new updates or fixes needed for your system. This updating action only occurs while you are connected to the Internet and when more than 24 hours has passed since the last update.

Each time the VAIO Support Agent prepares to check for updates, the Agent Status Update dialog box appears and asks you to respond, unless you have previously selected the option, “Always accept updates and do not prompt me again.”

Agent Status Update

47

Image 63
Contents PCG-SR27/SR27K Service and Inspection Precautions Table of Contents Chapter Removal Removal HDD Frame Assy, DC Fan, Cooling CNX-107 Board Display Assy LCD Section Made by TS Chapter Self Diagnostics PCG-SR Series Block Diagram Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section 57 K LCD Section Made by TS Vaio Notebook Quick Start Contents Index TroubleshootingWelcome FeaturesUnpacking Your Notebook DocumentsSoftware CDs Recovery CDs OtherErgonomic Guidelines Setting Up Your Notebook Handling Your Notebook Cleaning Your Notebook Handling the LCD ScreenOn Moisture Condensation Locating Controls and Connectors Power Indicator Microphone Battery Indicator LCD ScreenKeyboard Battery Connector Right Connecting a Power Source Using the AC AdapterBattery Lock Lever Battery Release Lever To Insert the Battery Pack Using Battery PowerDouble blink To Charge the Battery PackMeaning Single blinkAC Adapter To Remove the Battery PackBattery Pack Hardware TemperatureConnecting a Power Source Starting Your Notebook Power SwitchRegistering Your Notebook If you are unable to shut down your notebook Shutting Down Your NotebookTo return to normal mode Normal ModeStandby Mode To activate Standby modeTo activate Hibernate mode Hibernate ModePower Saving Modes Vaio Notebook Quick Start Overview About the Software on Your NotebookArcSoft PhotoPrinter 2000 Pro Windows Me only Media Bar DVD Player OpenMG Jukebox Vaio Support Agent Application, Driver, and System Recovery CDs Using Your Recovery CDsUsing the Application Recovery CDs To repair software applications using Vaio Support Agent Using the Driver Recovery CDsTo use the Application Recovery CDs To Use the Driver Recovery CDsTo use the System Recovery CDs Using the System Recovery CDsIf your notebook does not start from the Recovery CD Recovering Microsoft WordNetscape Communicator Netscape Communications Corp CompuServe 2000 CompuServe Interactive Services, IncSoftware Support Information America Online America Online, IncReal Jukebox Real Networks Sony Service CenterPhotoPrinter 2000 Pro ArcSoft, Inc Quicken 2001 BasicIntuit IncVaio Notebook Quick Start Calling Sony Customer Support Vaio Notebook User GuideVaio Support Agent Sony PC Support Sony Fax-on-DemandVaio Support Agent Using the Quick Fix WizardVaio Support Agent Common Solutions dialog box 1st level Using Common SolutionsCommon Solutions dialog box 2nd level Using Support Central Support Central Registration Support Central Current Issues About Automatic Updates Update Notification Vaio Support Agent Properties Vaio Notebook Quick Start My notebook does not start Troubleshooting Your NotebookMy notebook starts, but my system doesn’t start properly My notebook stops responding or does not shut down Power Management setting is not responding My LCD screen is blank Troubleshooting the LCD ScreenWant to change the video resolution of my display Sound of my notebook’s fan is too loudMy touchpad does not work properly Troubleshooting the Mouse and TouchpadPointer does not move while using the touchpad or mouse My mouse does not workCheck the volume setting in the audio mixer My optical drive tray does not open Can not use the DVgate software Troubleshooting SoftwareMy PC card does not work My software program stops responding or crashesTroubleshooting the Modem My modem does not workMy modem connection is slow Troubleshooting Audio My speakers have no soundMy microphone does not work Cannot print Troubleshooting the PrinterIndex Vaio Notebook Quick Start Index Page Vaio Notebook Update Notice Page PCG-SR33 List of PCG-SR Series As of July PCG-SR33K List of PCG-SR Series As of October List of PCG-SR Series As of June Revision History