Sony PCG-SR27K service manual My optical drive tray does not open

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VAIO® Notebook Quick Start

Click Start, point to Settings, point to Control panel, then double-click System. The System Properties dialog box appears.

Click the Device Manager tab.

Verify that the correct drivers are installed properly.

Do not use adhesive labels to identify the CD. The label may come off while the disc is in use in the optical drive and cause the drive to malfunction.

Moisture condensation may have occurred. Leave the notebook idle for at least 1 hour with the notebook turned on.

My optical drive tray does not open.

Make sure the notebook is turned on.

Press the Eject button on the optical drive.

If the Eject button does not work, open the tray by inserting a thin pen tip in the hole to the right of the Eject button.

I cannot use digital video (DV) devices. The message “DV equipment seems to be disconnected or turned off” appears.

Verify that the DV device is turned on and that the cables are properly connected.

If you are using multiple i.LINK devices, the combination of the connected devices may cause unstable operation. In this case, proceed as follows:

1 Turn off your notebook and all connected devices.

2 Disconnect the devices that are not in use.

3 Ensure that all other devises are properly connected.

4 Restart your notebook.

The i.LINK-compatible devices connected to my notebook do not work.

Use the i.LINK connector that is located on your notebook.

If the message “There are no Digital Video devices connected to this computer, or the power is off” appears, unplug the i.LINK cable and try plugging it in again.

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Contents PCG-SR27/SR27K Service and Inspection Precautions Table of Contents Chapter Removal Removal HDD Frame Assy, DC Fan, Cooling CNX-107 Board Display Assy LCD Section Made by TS Chapter Self Diagnostics PCG-SR Series Block Diagram Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section 57 K LCD Section Made by TS Vaio Notebook Quick Start Contents Troubleshooting IndexFeatures WelcomeSoftware CDs Unpacking Your NotebookDocuments Ergonomic Guidelines Recovery CDsOther Setting Up Your Notebook Handling Your Notebook On Moisture Condensation Cleaning Your NotebookHandling the LCD Screen Keyboard Locating Controls and ConnectorsPower Indicator Microphone Battery Indicator LCD Screen Battery Connector Right Battery Lock Lever Battery Release Lever Connecting a Power SourceUsing the AC Adapter Using Battery Power To Insert the Battery PackSingle blink To Charge the Battery PackMeaning Double blinkTo Remove the Battery Pack AC AdapterHardware Temperature Battery PackConnecting a Power Source Power Switch Starting Your NotebookRegistering Your Notebook Shutting Down Your Notebook If you are unable to shut down your notebookTo activate Standby mode Normal ModeStandby Mode To return to normal modeHibernate Mode To activate Hibernate modePower Saving Modes Vaio Notebook Quick Start About the Software on Your Notebook OverviewArcSoft PhotoPrinter 2000 Pro Windows Me only Media Bar DVD Player OpenMG Jukebox Vaio Support Agent Using the Application Recovery CDs Application, Driver, and System Recovery CDsUsing Your Recovery CDs To Use the Driver Recovery CDs Using the Driver Recovery CDsTo use the Application Recovery CDs To repair software applications using Vaio Support AgentUsing the System Recovery CDs To use the System Recovery CDsRecovering Microsoft Word If your notebook does not start from the Recovery CDAmerica Online America Online, Inc CompuServe 2000 CompuServe Interactive Services, IncSoftware Support Information Netscape Communicator Netscape Communications CorpQuicken 2001 BasicIntuit Inc Sony Service CenterPhotoPrinter 2000 Pro ArcSoft, Inc Real Jukebox Real NetworksVaio Notebook Quick Start Sony PC Support Sony Fax-on-Demand Vaio Notebook User GuideVaio Support Agent Calling Sony Customer SupportUsing the Quick Fix Wizard Vaio Support AgentVaio Support Agent Using Common Solutions Common Solutions dialog box 1st levelCommon Solutions dialog box 2nd level Using Support Central Support Central Registration Support Central Current Issues About Automatic Updates Update Notification Vaio Support Agent Properties Vaio Notebook Quick Start Troubleshooting Your Notebook My notebook does not startMy notebook starts, but my system doesn’t start properly My notebook stops responding or does not shut down Power Management setting is not responding Sound of my notebook’s fan is too loud Troubleshooting the LCD ScreenWant to change the video resolution of my display My LCD screen is blankMy mouse does not work Troubleshooting the Mouse and TouchpadPointer does not move while using the touchpad or mouse My touchpad does not work properlyCheck the volume setting in the audio mixer My optical drive tray does not open My software program stops responding or crashes Troubleshooting SoftwareMy PC card does not work Can not use the DVgate softwareMy modem connection is slow Troubleshooting the ModemMy modem does not work My microphone does not work Troubleshooting AudioMy speakers have no sound Troubleshooting the Printer Cannot printIndex Vaio Notebook Quick Start Index Page Vaio Notebook Update Notice Page PCG-SR33 List of PCG-SR Series As of July PCG-SR33K List of PCG-SR Series As of October List of PCG-SR Series As of June Revision History