Sony PCG-SR27K service manual Troubleshooting the Printer, Cannot print

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VAIO® Notebook Quick Start

Troubleshooting the Printer

I cannot print.

❑The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port mode. In Sony Notebook Setup, select the Printer tab. If the printer port mode is set to ECP, change it to bi-directional. If the printer port mode is set to bi-directional, change it to ECP. See “Displaying the Sony Notebook Setup Screen” for details on using Sony Notebook Setup.

❑Your connected printer may not function after the notebook resumes from a power saving mode. If this occurs, proceed as follows to reset the printer connection:

❑Windows® Me Only

1Right-click My Computer icon on the desktop and select Properties.

2Click the Device Manager tab.

3Select Refresh, then click OK. The printer should function properly.

❑Windows® 2000 Only

1Click My Computer icon on the desktop, then click on the Control Panel folder.

2Click on the Printers folder.

3Right-click on the icon of the printer that is malfunctioning, then select Properties to access the Properties window.

4Click OK to close the Properties window. The printer should function properly.

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Contents PCG-SR27/SR27K Service and Inspection Precautions Table of Contents Chapter Removal Removal HDD Frame Assy, DC Fan, Cooling CNX-107 Board Display Assy LCD Section Made by TS Chapter Self Diagnostics PCG-SR Series Block Diagram Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section 57 K LCD Section Made by TS Vaio Notebook Quick Start Contents Troubleshooting IndexFeatures WelcomeUnpacking Your Notebook DocumentsSoftware CDs Recovery CDs OtherErgonomic Guidelines Setting Up Your Notebook Handling Your Notebook Cleaning Your Notebook Handling the LCD ScreenOn Moisture Condensation Locating Controls and Connectors Power Indicator Microphone Battery Indicator LCD ScreenKeyboard Battery Connector Right Connecting a Power Source Using the AC AdapterBattery Lock Lever Battery Release Lever Using Battery Power To Insert the Battery PackSingle blink To Charge the Battery PackMeaning Double blinkTo Remove the Battery Pack AC AdapterHardware Temperature Battery PackConnecting a Power Source Power Switch Starting Your NotebookRegistering Your Notebook Shutting Down Your Notebook If you are unable to shut down your notebookTo activate Standby mode Normal ModeStandby Mode To return to normal modeHibernate Mode To activate Hibernate modePower Saving Modes Vaio Notebook Quick Start About the Software on Your Notebook OverviewArcSoft PhotoPrinter 2000 Pro Windows Me only Media Bar DVD Player OpenMG Jukebox Vaio Support Agent Application, Driver, and System Recovery CDs Using Your Recovery CDsUsing the Application Recovery CDs To Use the Driver Recovery CDs Using the Driver Recovery CDsTo use the Application Recovery CDs To repair software applications using Vaio Support AgentUsing the System Recovery CDs To use the System Recovery CDsRecovering Microsoft Word If your notebook does not start from the Recovery CDAmerica Online America Online, Inc CompuServe 2000 CompuServe Interactive Services, IncSoftware Support Information Netscape Communicator Netscape Communications CorpQuicken 2001 BasicIntuit Inc Sony Service CenterPhotoPrinter 2000 Pro ArcSoft, Inc Real Jukebox Real NetworksVaio Notebook Quick Start Sony PC Support Sony Fax-on-Demand Vaio Notebook User GuideVaio Support Agent Calling Sony Customer SupportUsing the Quick Fix Wizard Vaio Support AgentVaio Support Agent Using Common Solutions Common Solutions dialog box 1st levelCommon Solutions dialog box 2nd level Using Support Central Support Central Registration Support Central Current Issues About Automatic Updates Update Notification Vaio Support Agent Properties Vaio Notebook Quick Start Troubleshooting Your Notebook My notebook does not startMy notebook starts, but my system doesn’t start properly My notebook stops responding or does not shut down Power Management setting is not responding Sound of my notebook’s fan is too loud Troubleshooting the LCD ScreenWant to change the video resolution of my display My LCD screen is blankMy mouse does not work Troubleshooting the Mouse and TouchpadPointer does not move while using the touchpad or mouse My touchpad does not work properlyCheck the volume setting in the audio mixer My optical drive tray does not open My software program stops responding or crashes Troubleshooting SoftwareMy PC card does not work Can not use the DVgate softwareTroubleshooting the Modem My modem does not workMy modem connection is slow Troubleshooting Audio My speakers have no soundMy microphone does not work Troubleshooting the Printer Cannot printIndex Vaio Notebook Quick Start Index Page Vaio Notebook Update Notice Page PCG-SR33 List of PCG-SR Series As of July PCG-SR33K List of PCG-SR Series As of October List of PCG-SR Series As of June Revision History