Sony PCG-SR27K service manual My notebook starts, but my system doesn’t start properly

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VAIO® Notebook Quick Start

My notebook starts, but my system doesn’t start properly.

When the internal backup battery is low on power, it may not start your system properly. The message “Press <F1> to resume, <F2> to setup” appears at the bottom of the screen. Follow these steps:

1 Press F2. The BIOS Setup menu appears.

2 Set the date (month/day/year). Press Enter.

3Press ￿ to select System Time, then set the time (hour: minute: second). Press Enter.

4 Press ￿ to select Exit, then press ￿ to select Get Default Values. The message “Load default configuration now?” appears.

5Select Yes and press Enter.

6Select Exit (Save Changes), and then press Enter. The message “Save Configuration changes and exit now?” appears.

7Select Yes, then press Enter. The notebook restarts.

My notebook starts, but the message “Operating system not found” appears and Windows does not start.

Make sure there is no diskette in the floppy disk drive (non-bootable).

If a non-bootable diskette is in the drive, follow these steps:

1 Turn off the notebook, and then remove the diskette.

2 Restart the notebook and confirm that Windows starts properly.

If Windows still does not start, follow the steps below to initialize the BIOS: 1 Remove any diskette from the floppy disk drive.

2 Turn off the notebook.

3 Remove any peripheral devices connected to the notebook.

4 Turn on the notebook.

5 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears.

6 Press the directional arrow keys to select the Exit menu.

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Contents PCG-SR27/SR27K Service and Inspection Precautions Table of Contents Chapter Removal Removal HDD Frame Assy, DC Fan, Cooling CNX-107 Board Display Assy LCD Section Made by TS Chapter Self Diagnostics PCG-SR Series Block Diagram Chapter Frame Harness Diagram Chapter Exploded Views and Parts List Main Section 57 K LCD Section Made by TS Vaio Notebook Quick Start Contents Troubleshooting IndexFeatures WelcomeSoftware CDs Unpacking Your NotebookDocuments Ergonomic Guidelines Recovery CDsOther Setting Up Your Notebook Handling Your Notebook On Moisture Condensation Cleaning Your NotebookHandling the LCD Screen Keyboard Locating Controls and ConnectorsPower Indicator Microphone Battery Indicator LCD Screen Battery Connector Right Battery Lock Lever Battery Release Lever Connecting a Power SourceUsing the AC Adapter Using Battery Power To Insert the Battery PackTo Charge the Battery Pack MeaningSingle blink Double blinkTo Remove the Battery Pack AC AdapterHardware Temperature Battery PackConnecting a Power Source Power Switch Starting Your NotebookRegistering Your Notebook Shutting Down Your Notebook If you are unable to shut down your notebookNormal Mode Standby ModeTo activate Standby mode To return to normal modeHibernate Mode To activate Hibernate modePower Saving Modes Vaio Notebook Quick Start About the Software on Your Notebook OverviewArcSoft PhotoPrinter 2000 Pro Windows Me only Media Bar DVD Player OpenMG Jukebox Vaio Support Agent Using the Application Recovery CDs Application, Driver, and System Recovery CDsUsing Your Recovery CDs Using the Driver Recovery CDs To use the Application Recovery CDsTo Use the Driver Recovery CDs To repair software applications using Vaio Support AgentUsing the System Recovery CDs To use the System Recovery CDsRecovering Microsoft Word If your notebook does not start from the Recovery CDCompuServe 2000 CompuServe Interactive Services, Inc Software Support InformationAmerica Online America Online, Inc Netscape Communicator Netscape Communications CorpSony Service Center PhotoPrinter 2000 Pro ArcSoft, IncQuicken 2001 BasicIntuit Inc Real Jukebox Real NetworksVaio Notebook Quick Start Vaio Notebook User Guide Vaio Support AgentSony PC Support Sony Fax-on-Demand Calling Sony Customer SupportUsing the Quick Fix Wizard Vaio Support AgentVaio Support Agent Using Common Solutions Common Solutions dialog box 1st levelCommon Solutions dialog box 2nd level Using Support Central Support Central Registration Support Central Current Issues About Automatic Updates Update Notification Vaio Support Agent Properties Vaio Notebook Quick Start Troubleshooting Your Notebook My notebook does not startMy notebook starts, but my system doesn’t start properly My notebook stops responding or does not shut down Power Management setting is not responding Troubleshooting the LCD Screen Want to change the video resolution of my displaySound of my notebook’s fan is too loud My LCD screen is blankTroubleshooting the Mouse and Touchpad Pointer does not move while using the touchpad or mouseMy mouse does not work My touchpad does not work properlyCheck the volume setting in the audio mixer My optical drive tray does not open Troubleshooting Software My PC card does not workMy software program stops responding or crashes Can not use the DVgate softwareMy modem connection is slow Troubleshooting the ModemMy modem does not work My microphone does not work Troubleshooting AudioMy speakers have no sound Troubleshooting the Printer Cannot printIndex Vaio Notebook Quick Start Index Page Vaio Notebook Update Notice Page PCG-SR33 List of PCG-SR Series As of July PCG-SR33K List of PCG-SR Series As of October List of PCG-SR Series As of June Revision History