Troubleshooting Guide

MULTITASKER

7.7 CONTROL SOFTWARE

Windows-(95/98/NT)-based control software is available from the ALTINEX website at www.altinex.com in the Software section.

7.8 MENU MODE

Menu Mode commands allow virtually the same functionality as programming commands. Unlike the programming commands in the previous sections, menu commands prompt the user to select from a list of available options. The system then responds based upon user selections.

7.8.1 MENU COMMAND DEFINITIONS

Each type of MultiTasker card has unique menu functions and capabilities. The commands accessed in Menu Mode vary depending on the card type. See each individual User’s Guide for available functions and detailed instructions.

7.8.2 USING MENU MODE

Do NOT press any keys except those relating to the current menu. If you press the ENTER key after entering a letter or digit, the original list of systems will be displayed.

1.In order to enter Menu Mode, the system needs to be connected to a computer running RS-232 control software.

2.In the Terminal Window, press the ENTER key on the keyboard.

3.The system displays a list of available MultiTaskers.

Example: 1: U1

2:U2

3:U3

4.Enter the ID number of the desired system. In the example above, enter a “1” for the MultiTasker with unit ID 1.

5.The system then interrogates all the cards in its enclosure and then lists the cards.

Example: 01: MT103-122

02:MT103-123

04: MT104-130

6.Enter the 2-digit ID and a menu for the card will be displayed. In the example above, enter “04” for the MT104-130.

7.The system will prompt for selections specific to the selected card.

8.Read each menu carefully, and continue selecting keys as prompted.

7.8.3 MENU TYPES

1.MAIN MENU

The first menu displayed after selecting the card is the Main Menu. This menu provides access to the key functions related to the card. Press the key representing the menu item for access and a sub-menu will appear.

2.SUB-MENUS

Each menu item will display either a sub-menu, or a list of options. Press the key corresponding to the desired choice.

We have carefully tested and have found no problems in the supplied MT101-114/115/117; however, we would like to offer suggestions for the following:

8.1 CARD IS NOT WORKING

Cause 1: The card cage is not plugged in.

Solution: Plug in the card cage in. If the card works, the problem is solved. If the card still does not work, see Cause 2.

Cause 2: The card cage slot has a problem.

Solution 1: Test the card in other slots of the card cage. If the slot was damaged, the card may work in other slots. If other slots work, the problem is the card cage slot. The card cage may require service. Call ALTINEX at

(714)990-2300. If the other slots do not work, see Solution 2.

400-0402-003