3Com 3C971-F manual Adapter Problems

Page 64

Adapter Problems

5-3

Adapter Problems

Problem	Possible Solution
Host adapter is	The PCI system in your computer is supposed
not found.	to configure the bus address locations
	automatically. An address conflict is probably
	not the problem. If the driver is correctly
	installed, a driver message should appear in
	the system driver event log after bootup of your
	computer.
	1 Make sure the adapter card is seated
	correctly in the bus expansion slot. Try
	another PCI slot. Try another adapter that is
	known to operate correctly.
	2 Check for correct configurations of the
	network cable into the adapter card. Verify
	the cable is properly connected at both
	ends. If the cable is connected correctly, the
	Link LED will be on.
	3 Ping the failed system from another host on
	the network.
	4 Reseat the adapter card.

The card cannot communicate with other hosts on the network.

1 Check the network cable and all connections.

2 Try to ping other hosts on the network from your host computer.

Image 64

Contents PCI 155 Fiber Network Adapter User GuideLifetime Warranty Sweden, Finland, Norway 3C971-F Atmlink PCI 155 Fiber 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Troubleshooting Page Figures Prompt for Additional Channels About this Guide How to Use This GuideIntroduction Conventions Text DescriptionIntroduction 3C971-F ATMLink PCI AdapterProduct Features Software Drivers 3C971-F Adapter Installation KitPCI Technology Introduction Installation Overview Hardware InstallationTools Required Installing the 3C971-F Adapter Save the screw for later in this sectionInstalling the 3C971-F Adapter Press down gently and ﬁrmly on the board to seat it properly 3SC Duplex Connection Turn on the power to the computer Windows NT Driver InstallationOverview Installation Procedures Overview System Requirements Installing the Adapter Device Driver 1Network Settings Screen Select the Add Adapter button. The dialog box in -2 appearsInsert the device driver diskette in a ﬂoppy disk drive 3Selecting the Floppy DriveIf needed, change the drive designation Select the OK buttonEdit the PCI adapter parameters Edit the signaling transport items 6Conﬁguring the Signaling Transport7Completed Network Settings Select the OK button on the Network Settings screen Edit the TCP/IP parametersWindows NT Driver Installation Installing the Adapter Device Driver Select Restart Now to reboot the computer Select OK when the TCP/IP Conﬁguration is completeConﬁguring the LAN Emulation Clients LECs Set the value in the Interrupt list box 10LEC ConﬁgurationSelect the Conﬁgure button Elan Name blankEdit the LEC ATM Adapter items 11LEC ATM Adapter ConﬁgurationWindows NT Driver Installation When all clients are conﬁgured, select the OK button Select the OK button to exit the LEC Conﬁguration dialog boxSelect OK Exit Windows NT and reboot the computer 12LECS/LES Reboot PromptSelect the Control Panel icon from the Main group Removing a Windows NT DriverSelect the Remove button 14Conﬁrming Adapter and Driver Removal Click the OK button in the Network Settings screen Select the Restart Now button to reboot the computerNetware 4.1 Server Driver Installation Loading the Novell NetWare Server Driver Select Driver options Press Insert to install an unlisted driver 3Select Additional DriverInsert the 3Com 3C971-F driver diskette in a ﬂoppy drive 5Notes for Selecting a DrivePress Enter to select the driver Conﬁguring Network ChannelsSelect Yes to copy the driver ﬁles to the server Configuring Network Channels 9Conﬁguring TCP/IP Network Interface Edit Channel number 10Change IPX Frame TypeEnter Elan Name Enter the LECS/LES network addressConfiguring Network Channels Select Save parameters and load driver Press Enter to accept the assigned numberDo one of the following 15Prompt for Additional ChannelsEditing the AUTOEXEC.NCF File 17Selecting the NCF Files EditorFrom the system prompt, enter the command Removing a Driver from NetWareSelect NCF ﬁles options Troubleshooting Startup ProblemsBootup Problems Applications ProblemsAdapter Problems Specifications HardwareMemory Bus InterfaceNetwork Connections Standards ComplianceEnvironment RangeOn-line Technical Services Access by ModemAccess by Isdn Call the telephone number nearest youLog on to CompuServe Press Return to see the 3ComForum main menuSupport from Your Network Supplier Returning Products for Repair Country Telephone Number Fax NumberGlossary ATM ForumCall control Call setupCell Cell switching Connectionless ATMEnd system HeaderIlmi MbpsPacket switching MulticastMultimode NodeService bit rate SignalingVirtual circuit virtual channel Token ringVirtual path VPI Index NumericsLEC Limited Warranty 3Com Corporation FCC Class a Verification Statement Reader Comment Form 3Com Corporation Business Reply Mail