ADC Network Unit user manual Product Support

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Appendix B

PRODUCT SUPPORT

ADC Customer Service Group provides expert pre-sales support and training for all of its products. Technical support is available 24 hours a day, 7 days a week by contacting the ADC Technical Assistance Center.

Sales Assistance: 800.366.3891	Quotation Proposals, Ordering and Delivery General,
	and Product Information

Systems Integration: 800.366.3891	Complete Solutions (from concept to installation),
	Network Design and Integration Testing, System Turn-
	Up and Testing, Network Monitoring (upstream or
	downstream), Power Monitoring and Remote
	Surveillance, Service/Maintenance Agreements, and
	Systems Operation

ADC Technical Assistance Center:	Technical Information, System/Network Configuration,
800.366.3891	Product Specification and Application, Training
	(product-specific), Installation and Operation
Email: wsd.support@adc.com	Assistance, and Troubleshooting and Repair/Field
	Assistance

Online Technical Support:	www.adc.com/Knowledge_Base/index.jsp

Online Technical Publications:	www.adc.com/documentationlibrary/
	technicalpublications/

Product Return Department: 800.366.3891	ADC Return Material Authorization (RMA) number and
Email: repair.return@adc.com	instructions must be obtained before returning products.
Email: repair.return@adc.com

AIWN-UM-7001-01

B-1

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Contents Ethernet Network Interface Unit Eniu Revision History Table of Contents Table of Contents August 7 AIWN-UM-7001-01 List of Figures List of Figures August 7 AIWN-UM-7001-01 AIWN-UM-7001-01 Vii List of TablesList of Tables August 7 Viii AIWN-UM-7001-01 Intended Audience About this ManualIntroduction OrganizationAbout This Manual August 7 Inspecting Your ShipmentReader Alert Meaning Product Description OverviewFront Panel Eniu LED Indicators and ControlsOverview August 7 Desktop Installation InstallationSurface Mount Installation Installation August 7 Power and Ground ConnectionsGround Connection Four-Pin Power Plug Wiring Diagram Eniu Rear View with RJ-45 Connector Power ConnectionCabling Eniu Front View with RJ-45 Connector RJ-45 Ethernet CablesOptical Cables 100 Mbps Ethernet RJ-45 Connector Pin #BaseT Ethernet RJ-45 Connector Pin # FunctionDB-9 Communications Cable EIA-232 Communication Port DefaultsCommand Prompt COMMAND-LINE Interface CLICLI Command Prompts Effective privilege Initial SET-UP Commands OverviewCommands List SecurityGET Configuration ConfigurationSET Networksubscriber Interface Speed 101001000 Autoforce SET Loopback Onoff GET Configuration GET Loopback StatusSET Error Forwarding ON/OFF SET Keep Alive OnoffClear System Name OAM ConfigurationSET OAM Configuration SET Echo OnoffSET Swap Address Mode Onoff SET Exfo OAM ConfigurationSET OAM Mode Activepassiveoff SET Discovery Mode OnoffGET Users August 7 Provisioning User and Privilege SettingsPerformance and Alarms Configure Alarm Thresholds PurposeClear Performance Status GET TemperatureGET Network Optical Power GET Subscriber Optical Power GET Optical ThresholdsSET LED Test ResetExit GET InventoryProvisioning August 7 AIWN-UM-7001-01 Specifications Appendix a Specifications August 7 AIWN-UM-7001-01 Product Support Appendix B Product Support August 7 AIWN-UM-7001-01 AIWN-UM-7001-01 GL-1 GlossaryGlossary August 7 GL-2 AIWN-UM-7001-01 Certification and Warranty For Technical Assistance World Headquarters