Acer ISDN P10 manual Troubleshooting Procedures

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Chapter 3

Troubleshooting

3.1 Troubleshooting Procedures

When dealing with computer hardware, problems often occur because of configuration errors. Make sure that the card is securely seated in its socket.

If your AcerISDN P10 does not work properly, run the diagnostic program to help you identify the problem.

The following table will assist you in resolving any problems that you have with your AcerISDN P10.

Please restart the PC each time after you install or uninstall the AcerISDN P10

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Contents Trademarks CE/EMC Restriction of Liability Table of Contents Table of Figures Introduction An Overview of the AcerISDN P10Isdn System Package Contents AcerISDN P10 Features Installation Before InstallingInstalling the Isdn Card 1CONNECTING the Isdn Line Installing the AcerISDN P10 Drivers For Windows 95 and OEM Service Release 2 OSR2Acerisdn P10 PNP Card Detected in OSR2 Configuring the Isdn Card Entering the Path of Windows 95 Disk Using Multilink in Windows Installation Device Manager 10 Device Properties Window For Windows NT 12 Setup Program of the Isdn Card 13 Entering the Path of Windows NT Disk 15 List of RAS Communication Ports 16 Acerisdn P10 Installed AS a Network Adapter AcerISDN P10 Utility Installation 17 Installing the Utility ProgramsDiagnostic Program 18 the Diagnostic Program19 the Loopback Test Using Multilink in Windows Installation Page Uninstalling the AcerISDN P10 20 the Uninstallation ProgramTroubleshooting Troubleshooting ProceduresError Possible Message Cause Remedy Error Possible Message Cause Remedy Troubleshooting Resource IRQ and I/O Port information Own Isdn Product Support