Black Box ASTCPOEK, ASTCRCR, ASTCBK, ASTCRCB, ASTCRCG, ASTCKEY manual Frequently Asked Questions FAQs

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Chapter 8: Frequently Asked Questions (FAQs)

FAQ-1.How do I find and connect to my Auto-Sync Time Clock using the auto discovery Zero Configuration Protocol?

∙Please install and run the Auto-Sync Utility that came on the CD with your clock. See Chapter 5 of this Guide.

∙Consult the Quick-Start Guide that came with your clock.

∙Consult the Installation and Operation Guide, see Chapter 3 - Quick- Start for how to use Internet Explorer with Bonjour plug-in installed, Safari browser with built-in Bonjour, and Firefox browser with the Auto- Sync Utility.

∙Visit www.blackbox.com for additional support.

FAQ-2.How do I find my Auto-Sync Time Clock if my browser does not support the Bonjour plug-in, or I do not want to use the auto discovery Zero Configuration Protocol?

∙Install and open the Auto-Sync Utility provided on the CD that came with your clock.

∙Consult the Quick-Start Guide that came with your clock.

∙Visit www.blackbox.com for additional support.

FAQ-3.Can I print individual Auto-Sync Time Clock time sync transaction reports from my PC? Yes. This does not require any additional software as transaction reporting is web based directly from each clock and can be saved as a text file on an FTP Server.

∙Consult the Installation and Operation Guide, see Chapter 4.

∙Visit www.blackbox.com for additional support.

FAQ-4.Where are all my report and/or configuration files from my Auto-Sync Time Clock stored? What is the file format of the report and configuration files? All of your report (transaction) and configuration files can be stored on the FTP server configured in the Utility Settings. The transaction files are text files and can be imported into Excel and combined with other clocks to be viewed as a clock/site report. Note – a transaction file for a specific clock CANNOT be restored to multiple clocks. However, the configuration files are binary and can be used to clone the configuration of a single clock to multiple clocks using the Auto-Sync Utility.

NOTE: You must have the FTP server configured in order to backup the reports and configuration files.

FAQ-5.Do I require any special cables to connect the Auto-Sync Time Clock? No – The Auto-Sync Time Clock utilizes a CAT5 cable which has a RJ-45 connector on the end for network connection (see the following figure). It is recommended to use a space gain cable and RJ45 female-to-female coupler for cable extension.

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Contents July Trademarks Used in this Manual Table of Contents Auto-Sync Time Clock Auto-Sync Time Clock DiagnosticsHow This Manual is Organized IntroductionGeneral Information What is Oats Compliance? Features Benefits Hardware FeaturesRequirements Time Servers General Information Auto-Sync Time Clock Installation & Operation GuideThis page intentionally left blank Auto-Sync Time Clock External View InstallationComponents Removing the CoverUnpacking the Clock Installing the Astcbk Optional Full Power Reserve FPRInstallation Auto-Sync Time Clock Rear View Showing Cable/Connector Location Auto-Sync Time Clock Installing the Astcpoek Optional PoE with FPR Auto-Sync Time Clock Installation 14. PoE & FPR Connectors 15. Startup Display Sequence Normal Startup SequencePrinting First Printout Wall MountingAcceptable Print Media YYYY/MM/DD hhmm ss sAvailable Print Methods Adjusting the Print Margin18. Auto-Sync Time Clock Front Panel Front Panel Reset ButtonSpecifications Power over Ethernet Overview This page intentionally left blank Quick-Start Connecting to the Auto-Sync Time Clock using ZeroconfAuto-Sync Time Clock Auto-Sync Time Clock Login Screen First Time Set up of the Auto-Sync Time Clock YYYY/MM/DD hhmm ss s Auto-Sync Time Clock General Information OperationAuto-Sync Time Clock Web Interface Logout LoginHow to Create Users How to Custom Configure the Auto-Sync Time Clock Normal LoginDefault = Military 1700 = 500pm Operation How to Set the Print Options Example of Left-Side Printing Example of Both Left & Right Printing Enter Text Time Sync Settings How to Set Time Synchronization12. Time Server List Time Server SetupAuto-Sync Time Clock 14. DNS Server Settings DNS Server SetupMail Setup How to Setup E-Mail and Snmp Trap NotificationOperation Auto-Sync Time Clock Snmp Trap Setup How to Setup Time Synchronization Schedules Operation How to Setup Report Schedules Auto-Sync Time Clock Utilities How to Setup Backup SchedulesUtility Settings for FTP Server Performing Backup and Restore 25. FTP Server Configuration & Transaction Files To restore a Configuration & Transaction file in the clock Reports Utility Operation 29. FTP Files For Reports Utility Installing the Auto-Sync UtilityFinish Install of Auto-Sync Utility Using the Auto-Sync UtilityAuto-Sync Utility Auto Discovery How to Discover & Connect to a Auto-Sync Time ClockAuto-Sync Time Clock Default clock name with MAC address at the end How to Create a Centralized Transaction Report Utility Advanced Function of Downloading to Auto-Sync Time Clocks Auto Discovery Procedure for download12. Windows Open Dialog Manual Discovery Procedure for download File Menu Functions Auto-Sync Time Clock Menu SelectionsView Menu Functions 15. View Utility Settings Monitoring Settings 19. Clock Status Monitoring with Utility From Advanced options  Clock Config/Transaction file to 22. Show Firmware Version Help Menu Functions This page intentionally left blank How to Display Clock Configuration MaintenanceHow to Manually Time Sync the Clock How to Reset the Clock How to Perform LCD Display Clock DiagnosticsClock Reset How to Perform Remote Connection Test Colon Status Display Messages Normal StartupTime Synchronization Validation Error MessagesError Cause Solution Message See Figure Ribbon Cartridge Installation How to Replace the Ribbon Cartridge Ribbon Cartridge RemovalWide Area Service Discovery Setup WAN Service DiscoveryWide Area Clock Discovery WAN Service Discovery This page intentionally left blank Frequently Asked Questions FAQs Auto-Sync Time Clock Frequently Asked Questions FAQs ∙ Consult the Installation and Operation Guide, Chapter Frequently Asked Questions FAQs Auto-Sync Time Clock Character Spacing Appendix aDigit Year Default NTP Time Servers Host Name Location Number Glossary of TermsNasdaq This page intentionally left blank Page AJR-199400

ASTC3000, ASTCBK, ASTCKEY, ASTCRCG, ASTCPOEK specifications

The Black Box ASTC series of products, including ASTCRCB, ASTCRCR, ASTC3000POE, ASTCPOEK, and ASTCRCG, represent a compelling suite of solutions designed for advanced technology applications in various environments. These devices are engineered for critical communication, reliable data transmission, and effective networking in both commercial and industrial contexts.

The Black Box ASTCRCB is a robust solution designed for control room applications. One of its standout features is its ability to manage multiple video and data sources seamlessly, allowing operators to switch between different inputs effortlessly. This device is characterized by its user-friendly interface, which simplifies the monitoring process and enhances collaboration among teams. Another key characteristic is its high resolution and video quality, providing clear visuals essential for decision-making in high-stakes environments.

The ASTCRCR, on the other hand, is tailored for seamless audio and video signal distribution. Its robust infrastructure supports HD video formats and multiple connectivity options, including HDMI and DisplayPort outputs. A hallmark of the ASTCRCR is its support for 4K video resolution, ensuring that users can deliver stunning visuals to various displays without compromising quality. With advanced signal processing capabilities, it minimizes latency and preserves signal integrity.

In contrast, the ASTC3000POE is focused on Power over Ethernet (PoE) functionality, allowing for the transmission of data and power over a single cable. This product is designed for easy installation and scalability, which is particularly beneficial in large network setups. The ASTC3000POE supports a variety of devices, including IP cameras and VoIP phones, making it an ideal choice for expanding IT infrastructures.

The ASTCPOEK builds on the PoE capabilities, adding enhanced energy efficiency and management features. Its energy-saving technologies not only reduce operational costs but also contribute to a more sustainable environment. This model is particularly valuable in minimizing setup complexity and maximizing cable management, making it a favorite among network engineers.

Finally, the ASTCRCG offers an all-in-one solution for collaborative groups, featuring integrated communication tools that facilitate team interaction. This device is characterized by its real-time data sharing capabilities and compatibility with various conferencing systems, making it ideal for educational and corporate settings.

Each model within the Black Box ASTC series embodies advanced technologies that emphasize reliability, efficiency, and user-centric design, ensuring they meet the evolving needs of today's digital landscapes.
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