Samsung ML-4050N manual Troubleshooting checklist, Tips for avoiding paper jams

Page 49

Duplex jam 1

1Open the rear cover.

2Gently pull the jammed paper straight up.

3Close the rear cover.

4Open and close the top cover. The printer will resume printing.

Tips for avoiding paper jams

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 9.1.

•Follow the procedures on page 5.5. Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside wall of the tray.

•Do not remove paper from the tray while your printer is printing.

•Flex, fan, and straighten paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in a tray.

•Use only recommended print media. See page 5.1.

•Ensure that the recommended print side of print media is facing down in the tray, or facing up in the multi-purpose tray.

Troubleshooting checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding suggested solutions.

Condition

 

Suggested solutions

 

 

 

Make sure that the

•

If the Status LED is off, check the power

Status LED on the

 

cord connection. Check the power switch.

control panel lights

 

Check the power source by plugging the

green and Ready is

 

power cord into another outlet.

shown on the

•

If the Status LED lights red, check the

display.

 

display message. See page 9.6.

 

 

 

Print a demo page

•

If a demo page does not print, check the

to verify that the

 

paper supply in the tray.

printer is feeding

•

If the paper jams in the printer, see page

paper correctly. See

 

9.1.

page 2.6.

•

If an error message appears on the

 

 

display, see page 9.6.

 

 

Check the demo

If there is a print quality problem, see page

page to see if it

9.11.

printed correctly.

 

 

 

 

 

Print a short

•

If the page does not print, check the cable

document from a

 

connection between the printer and the

software application

 

computer.

to verify that the

•

Check the print queue or print spooler to

computer and

 

see if the printer has been paused.

printer are

•

Check the software application to ensure

connected and are

 

that you are using the proper printer driver

communicating

 

 

and communication port. If the page is

correctly.

 

 

interrupted during printing, see page 9.9.

 

 

 

 

 

If completing the

•

“Understanding the status LED” on page

checklist does not

 

9.6.

resolve the printer

•

“Understanding display messages” on

problem, check the

 

page 9.6.

following

•

“Solving general printing problems” on

troubleshooting

 

page 9.9.

sections.

•

“Common Windows problems” on page

 

 

9.13.

 

•

“Common PostScript problems” on page

 

 

9.13.

 

•

“Common Linux problems” on page 9.14.

 

• “Common Macintosh problems” on page

 

 

9.14.

 

 

 

9.5 <Troubleshooting>

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Contents Page Page Country Customer Care Center Web Site Contact Samsung World WideContents Installing accessories TroubleshootingSpecifications Important Precautions and Safety Information Safety and Regulatory InformationEnvironmental and Safety Consideration Laser Safety StatementPower Saver Ozone SafetyRecycling Radio Frequency EmissionsDeclaration of Conformity European Countries United States of AmericaRegulatory Compliance Statements Wireless GuidanceReplacing the Fitted Plug for UK Only D e c la r a tio n o f Co n fo r m ity R & T T E Introduction Special features2003/Vista You can print in Windows 98/Me/NT 4.0/2000/XPMacintosh Front view Printer overviewControl panel overview Finding more informationClearance space Selecting a locationUsing control panel menus System setupAccessing control panel menus Job manager menu Menu overviewInformation menu Paper menu Layout menuGraphic menu System Setup menuPostScript Emulation menuPrinting a demo Using toner save modeChanging the display language Supplied software Software overviewSystem requirements Printer driver featuresWindows Macintosh LinuxRequirements Via network administration programs Network setupVia the control panel Configuring EtherTalk Configuring TCP/IPDynamic addressing BOOTP/DHCP Supported operating systemsSetting Ethernet speed Configuring IPX frame typesRestoring the network configuration Printing a network configurationSelecting print media Loading print mediaType Size Weight Type Size Dimensions Weighta CapacitybSupported sizes of paper Print media for duplex printingGuidelines for special print media Guidelines for selecting and storing print mediaMedia type Guidelines Loading paper Changing the size of the paper in the tray Using the standard tray or the optional traysLoad the paper with the side to be printed on facing up Using the multi-purpose trayTips on using the multi-purpose tray Using manual feed modePrinting to the output tray Face down Selecting an output locationPrinting to the rear cover Face up Printing a document Canceling a print job Canceling a print jobBasic printing Printing a documentAccessories Ordering supplies and accessoriesToner cartridges How to purchase Cleaning the printer MaintenanceCleaning the outside of the printer Cleaning the inside of the printerPTL lens Checking the remaining toner Maintaining the toner cartridgeRedistributing toner cartridge Replacing the toner cartridge Maintenance Items Yield Average Maintenance partsClearing paper jams TroubleshootingTray Paper feed areaOptional tray Multi-purpose tray Around the toner cartridgeDuplex unit area Paper exit areaDuplex jam Condition Suggested solutions Troubleshooting checklistTips for avoiding paper jams Understanding display messages Understanding the status LEDLow Heat Error Message Meaning Suggested solutions LoadLSU Motor Error OPC is CleaningToner cartridge-related messages Solving general printing problems Spool Settings button Settings and Printers. RightClick the Samsung ML-4050 Series PCL 6 printer iconSolving print quality problems Condition Suggested solutions Curl or wave Condition Suggested solutions VerticalRepetitive DefectsCommon PostScript problems Common Windows problemsCommon Macintosh problems Common Linux problemsInstallable Options section to InstalledPrecautions when installing accessories Installing accessoriesInstalling a memory Dimm Disconnect the power cordSetting the memory in the PostScript printer properties Removing a Dimm Installing a wireless network interface cardSelecting the authentication type Configuring the wireless network parametersConfiguring basic network settings Installing the hard disk Using the hard diskSetting Encryption Restoring default values for wireless networkingSetting the time and date Setting the hard disk in the printer propertiesPrinting with the optional hard disk Storing a jobDeleting a stored job Printing a stored jobControlling the active job queue To delete a file from the queueTo promote a file from the queue Printing using the form filesTo print a file immediately Printer specifications SpecificationsSpecifications and Description Index System requirements Linux 3.3 Macintosh 3.3 Windows Software section Contents Using Windows Postscript Driver Using Your Printer in Linux Installing Software for Local Printing Installing Printer SoftwareTypical Installation Select Typical installation for a local printer. Click Next Custom InstallationSelect the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Custom Installation Select Custom installation. Click Next Changing the Software Language Reinstalling Printer SoftwareRemoving Printer Software Select the components you want to reinstall and click NextSelect your printer driver from the Name drop-down list Printing a DocumentLayout Tab Printer SettingsPaper Orientation Source Paper TabScaling Printing Resolution Image ModeToner Save Mode Graphics TabOn the Job Setting Job SettingExtras Tab Using Help Using a Favorite SettingAbout Tab Printer TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersPrinting a Reduced or Enlarged Document Printing on Both Sides of PaperFitting Your Document to a Selected Paper Size NoneUsing an Existing Watermark Using WatermarksCreating a Watermark Editing a WatermarkWhat is an Overlay? Using OverlaysUsing a Page Overlay Creating a New Page OverlayAdvanced Using Windows PostScript DriverUsing the right-click menu Using the shortcut iconOverview Direct Print Utility PrintingSetting Up a Client Computer Setting Up a Host ComputerCheck the Share this printer box Select Local Port and click New PortPrinter Setting Troubleshooting GuideUnderstanding Smart Panel Toner LevelChanging the Smart Panel Program Settings Opening the Troubleshooting GuideUsing Printer Settings Utility Using Onscreen Help FileInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux DriverPrinters Configuration Using the Unified Driver ConfiguratorOpening the Unified Driver Configurator Double-clickUnified Driver Configurator on the desktopPorts Configuration Configuring Printer PropertiesClasses Tab Printing Files Printing from ApplicationsFile menu Click Continue Installing Software for MacintoshFor a Network-connected Macintosh Setting Up the PrinterFor a USB-connected Macintosh Mac OS 8.6 ~Layout Setting Changing Printer SettingsPrinting a Document ResolutionQuality Printer Features SettingPrinting Multiple Pages on One Sheet of Paper Reverse DuplexDuplex Printing Index Resolution Macintosh 36 Windows GGGGGGGGGGGGGRev.1.01
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