Clearing LCD Error Messages
Messages appear on the display of the control panel to indicate the machine’s status or errors. Refer to the following table to understand the messages and correct the problem, if necessary. Messages and their meanings are listed in alphabetical order.
Display | Meaning | Suggested solutions |
|
|
|
|
|
Cancel ? | Your machine’s memory has | To cancel the fax job, press the No 1 |
|
1:Yes 2:No | become full while | button “Yes.” |
|
| documents were being | If you want to send the pages |
|
| loaded into memory. | already stored, press the No 2 |
|
|
| button “No.” You should send the |
|
|
| remaining pages later when the |
|
|
| memory is available. |
|
|
|
|
|
[Comm. Error] | The machine has a | Ask the sender to try again. |
|
| communication problem. |
|
|
|
|
|
|
CRU Fuse Error | The machine has a problem | Please contact a service |
|
| with recognizing the new | representative or |
|
| toner cartridge. | catridge. |
|
|
|
|
|
[Document Jam] | The loaded document has | Clear the document jam. See |
|
| jammed in the ADF | page 6.2. |
|
| (Automatic Document |
|
|
| Feeder). |
|
|
|
|
|
|
[Door Open] | The front or rear cover is not | Close the cover until it locks into |
|
| securely latched. | place. |
|
|
|
|
|
Group Not | You have tried to select a | Just use a |
|
Available | group location number where | number or dial a number manually |
|
| only a single location number | using the number keypad. |
|
| can be used, such as when |
|
|
| adding locations for a |
|
|
| broadcasting operation. |
|
|
|
|
|
|
[Incompatible] | The remote machine does | Reconfirm the remote machine’s |
|
| not have the requested | features. |
|
| feature, such as a delayed |
|
|
| transmission. |
| 6 |
| It also occurs if the remote |
| |
|
|
| |
| machine does not have |
|
|
| enough memory space to |
|
|
| complete the operation you |
|
|
| are attempting. |
|
|
|
|
|
|
[Jam 1] or | The toner cartridge is not | Install the toner cartridge. See |
|
[No Cartridge] | installed. | page 1.7. |
|
|
|
|
|
[Line Busy] | The remote person did not | Try again after a few minutes. |
|
| answer or the line is already |
|
|
| engaged. |
|
|
|
|
|
|
[Line Error] | Your machine cannot connect | Try again. If the problem persists, |
|
| with the remote machine or | wait an hour or so for the line to |
|
| has lost contact because of a | clear and try again. |
|
| problem with the phone line. | Or, turn the ECM on. See page 4.6. |
|
|
|
|
|
TROUBLESHOOTING 6.7