DIGITAL SIGNAGE
Diagnosis | When the product is not working properly, please check before you call customer center. | |
| Symptoms | How to solve the problem |
| Screen displays late | It happens not to show the screen noise when the power is on. Therefore it is not a |
| defect. But if the screen doesn't show up within 5 minutes from turning on, please | |
| after the power is on. | |
| contact the customer center. | |
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| |
| The screen is too dark | Adjust the brightness or contrast. |
| or bright? | |
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| The screen doesn't | You are using a signal which is outside the operating frequencies of the product |
| show up indicating | |
| (Unsupported), please change you video signal. | |
| "Out of range". | |
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| |
| when the screen is | please check the cable connection and the signal generator and contact customer |
| scrambled. | center. |
| Automatic |
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| function is not working | Automatic |
| / the input data were | |
| off via remote control or power button on main body. It is because that the set- | |
| disapperared when | |
| up values are deleted when the power cord is unplugged. | |
| reboot the system after | |
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| |
| setting up the time |
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| The screen and sound | Check if the power is on, suspended or is correctly plugged into the outlet. Plug |
| the power cord of other peripheral device to the outlet that the product is being | |
| are not synchronized | |
| connected. | |
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