Warranty and Return Information | Xantrex Technology RC/GS, RC7

RC-GS_manual.book Page 49 Friday, May 20, 2005 4:57 PM

Warranty and Return

Information

Warranty

What does this warranty cover? This Limited Warranty is provided by Xantrex Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your RC7 or RC/GS Remote Control. This warranty period lasts for 36 months from the date of purchase at the point of sale to you, the original end user customer. You require proof of purchase to make warranty claims.

This Limited Warranty is transferable to subsequent owners but only for the unexpired portion of the Warranty Period. Subsequent owners also require proof of purchase.

What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.

Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex.

Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for return shipments outside of the contiguous United States and Canada.

How do you get service? If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly at:

Telephone: 1 800 670 0707 (toll free North America) 1 360 925 5097 (direct)

Fax:	1 360 925 5143 (direct)
Email:	customerservice@xantrex.com

Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.

RC7, RC/GS specifications

Xantrex Technology is renowned for its high-quality power management solutions, and the Xantrex RC/GS and RC7 are no exception. These advanced devices are designed to provide users with reliable and efficient battery monitoring and management capabilities, making them ideal for applications in marine, RV, and off-grid solar systems.

One of the standout features of the Xantrex RC/GS and RC7 is their comprehensive display. The user-friendly interface includes an easy-to-read LCD screen that presents critical information at a glance. Users can monitor essential data such as battery voltage, current, state of charge, and system status, allowing for efficient management of power resources. The clear graphical representation of battery status is particularly beneficial for quick assessments, ensuring users can make informed decisions about energy usage.

The RC/GS and RC7 models leverage advanced communication technologies, including RS-485 and CAN bus options, facilitating integration with a range of other devices within a power management system. This capacity enables seamless communication with Xantrex inverters, chargers, and other compatible products, creating a cohesive energy management environment. Furthermore, the devices support multiple languages, making them accessible to a global audience.

Another notable characteristic of the Xantrex RC/GS and RC7 is their versatility. They are compatible with various battery chemistries, including lead-acid and lithium-ion batteries, making them suitable for different applications. The device's intelligent battery management algorithms optimize charging cycles, extending the life of the batteries while enhancing overall system performance.

The robust construction of the Xantrex RC/GS and RC7 ensures they can withstand the rigors of outdoor use. With features like water resistance and temperature tolerance, these models are designed to perform reliably even in challenging environments.

In addition to monitoring battery performance, the RC/GS and RC7 offer customizable alarm settings that notify users of critical conditions, such as low voltage or overcharging. This proactive approach to battery management helps prevent damage and ensures the longevity of energy storage systems.

In summary, the Xantrex Technology RC/GS and RC7 are sophisticated battery monitoring solutions that combine cutting-edge technology with user-friendly features. With comprehensive monitoring capabilities, advanced communication options, and robust construction, these devices are an excellent choice for anyone seeking reliable power management in various applications.