Return Material Authorization Policy

RC-GS_manual.book Page 52 Friday, May 20, 2005 4:57 PM

Warranty and Return

Before returning a product directly to Xantrex you must obtain a Return Material Authorization (RMA) number and the correct factory "Ship To" address. Products must also be shipped prepaid. Product shipments will be refused and returned at your expense if they are unauthorized, returned without an RMA number clearly marked on the outside of the shipping box, if they are shipped collect, or if they are shipped to the wrong location.

When you contact Xantrex to obtain service, please have your instruction manual ready for reference and be prepared to supply:

•The serial number of your product

•Information about the installation and use of the unit

•Information about the failure and/or reason for the return

•A copy of your dated proof of purchase

Record these details in “Information About Your System” on page 54.

Return Procedure

1.Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is shipped fully insured in the original packaging or equivalent. This warranty will not apply where the product is damaged due to improper packaging.

2.Include the following:

•The RMA number supplied by Xantrex Technology Inc. clearly marked on the outside of the box.

•A return address where the unit can be shipped. Post office boxes are not acceptable.

•A contact telephone number where you can be reached during work hours.

•A brief description of the problem.

3.Ship the unit prepaid to the address provided by your Xantrex customer service representative.

If you are returning a product from outside of the USA or Canada In addition to the above, you MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and deposits.

If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return material authorization (RMA) number is not required. However, you must contact the ASC prior to returning the product or presenting the unit to verify any return procedures that may apply to that particular facility.

52	975-0210-01-01

RC7, RC/GS specifications

Xantrex Technology is renowned for its high-quality power management solutions, and the Xantrex RC/GS and RC7 are no exception. These advanced devices are designed to provide users with reliable and efficient battery monitoring and management capabilities, making them ideal for applications in marine, RV, and off-grid solar systems.

One of the standout features of the Xantrex RC/GS and RC7 is their comprehensive display. The user-friendly interface includes an easy-to-read LCD screen that presents critical information at a glance. Users can monitor essential data such as battery voltage, current, state of charge, and system status, allowing for efficient management of power resources. The clear graphical representation of battery status is particularly beneficial for quick assessments, ensuring users can make informed decisions about energy usage.

The RC/GS and RC7 models leverage advanced communication technologies, including RS-485 and CAN bus options, facilitating integration with a range of other devices within a power management system. This capacity enables seamless communication with Xantrex inverters, chargers, and other compatible products, creating a cohesive energy management environment. Furthermore, the devices support multiple languages, making them accessible to a global audience.

Another notable characteristic of the Xantrex RC/GS and RC7 is their versatility. They are compatible with various battery chemistries, including lead-acid and lithium-ion batteries, making them suitable for different applications. The device's intelligent battery management algorithms optimize charging cycles, extending the life of the batteries while enhancing overall system performance.

The robust construction of the Xantrex RC/GS and RC7 ensures they can withstand the rigors of outdoor use. With features like water resistance and temperature tolerance, these models are designed to perform reliably even in challenging environments.

In addition to monitoring battery performance, the RC/GS and RC7 offer customizable alarm settings that notify users of critical conditions, such as low voltage or overcharging. This proactive approach to battery management helps prevent damage and ensures the longevity of energy storage systems.

In summary, the Xantrex Technology RC/GS and RC7 are sophisticated battery monitoring solutions that combine cutting-edge technology with user-friendly features. With comprehensive monitoring capabilities, advanced communication options, and robust construction, these devices are an excellent choice for anyone seeking reliable power management in various applications.