Motorola DCT1800 installation manual Field Description

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B-4Diagnostics

Table B-2

Diagnostic Main Menu Fields

Field

Description

Error Codes

A sequence of LED flashes communicates errors when they occur. The Error Code

 

field displays the code for the active error when appropriate.

Connected State

The state of the set-top is connected or disconnected. The connected state of the

 

set-top is set by a DCT-operations connect or disconnect message. The OSD

 

displays DISCONNECTED when the set-top is in the disconnected state and

 

CONNECTED when it is in the connected state.

Platform ID

A 16-bit hexadecimal number used to differentiate between digital platform images in

 

the field. It is also called the ROM ID.

Family ID

A hexadecimal number that indicates the set-top manufacturer and product family.

Model ID

A hexadecimal number that indicates the set-top model.

Remod Channel

The Remod Channel number can be 3 or 4 (NA systems). The output port

 

configuration displays the configuration of the set-top output or re-modulated (remod)

 

port. The output port/remod port is the interface from the set-top to the subscriber TV.

Time Zone

Indicates the time zone offset (in minutes) relative to GMT.

DS Entry Time

Indicates the daylight savings entry time.

DS Exit Time

Indicates the daylight savings exit time.

Current GPS Time

Indicates the current time.

Error Codes

A sequence of LED flashes communicates errors when errors occur. Table B-3 lists the error codes, associated flash sequences, causes, and remedies:

Table B-3

Error codes

Initialization Status Errors

 

 

Code

Flash Sequence

Cause

Remedy

E 00

None; no error condition exists

Indicates normal condition after

Not applicable

 

 

initialization

 

E 01

MSG LED flashes on and off

The set-top did not receive a

Restore out-of-band signal

 

 

connect message

Send a connect message

E 02

Repeating series of two MSG

Init Error

The set-top needs a power

 

LED flashes, separated by a

 

cycle to recover

 

pause

 

 

E 03

Repeating series of three MSG

DRAM error

Not used at this time

 

LED flashes, separated by a

 

 

 

pause

 

 

E 04

Repeating series of four MSG

DP-SRAM error

Not used at this time

 

LED flashes, separated by a

 

 

 

pause

 

 

DCT1800 Installation Manual

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Contents Installation Manual DCT1800 Page Page Contents Abbreviations and Acronyms TroubleshootingSpecifications DiagnosticsFigures Tables DCT1800 advanced set-top IntroductionRelated Documentation Using This ManualDocument Conventions Calling for Repairs If You Need HelpFront Panel OverviewDCT1800 front panel DCT1800 rear panel Rear PanelKeyItem FunctionMotorola universal remote control Remote ControlsKeyItemDescription Back view of remote control Installing Batteries in Remote ControlInstalling the DCT1800 InstallationBefore You Begin Standard cabling Standard Cabling DiagramStandard VCR cabling Standard VCR Cabling DiagramStandard baseband cabling Composite Baseband Cabling DiagramsComposite VCR cabling Audio through the VCR Stereo Cabling Diagram BasebandAudio through VCR/audio output on TV Audio through A/V Receiver Receiver Cabling DiagramsOperational Check Feature Testing ProcedureCold Initialization Problem TroubleshootingPossible Solution Specifications Surge protection Power dissipationWeight Ac voltageAccessing Diagnostics DiagnosticsCursor Down Cursor Right Navigating the DiagnosticsCH/CUR + Cursor UPFigure B-2 DCT1800 Status General StatusField Description Initialization Status Errors Code Flash Sequence FIX Out-of-Band OOB StatusYES EMMLKC CUR FreqIn-band Status Table B-5 In-band Diagnostic FieldsData Activity Indicator EMM Data IndicatorPoor SNRGood FairStatus Description Audio/Video StatusNetwork Address Unit AddressTable B-7 Unit Address Fields DCT1800 Unit AddressMulticast 16 Address Firmware VersionSeed Health Figure B-8 Current Channel Status Current Channel StatusType AuthorizationService Table B-8 Current Channel Status FieldsTable B-9 Current Channel Status Variables OSD Variable StateCrypto Renewable Security SystemTable B-10 Renewable Security Fields Tvpc Required / Not RequiredIppv Upstream Modem Starvue II DiagnosticsEnabled DisabledTable B-12 APP Code Modules Fields Application APP Code ModulesModule Memory Status Upstream ID Interactive InfoTable B-14 Interactive Info Fields UPMMAC Frequency Table Message Types In-band Program Map Table PMT In-band Program Association Table PATTask Status In-band Multicast Address Filter Figure B-20 Keyboard / LED Diagnostics Keyboard / LED DiagnosticsMgbi