Motorola DCT1800 installation manual

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Repairs: If repair is necessary, call the Motorola Repair Facility at 1-800-227-0450 for a Return for Service Authorization (RSA) number before sending the unit. The RSA number must be prominently displayed on all equipment cartons. Pack the unit securely; enclose a note describing the exact problem, and a copy of the invoice that verifies the warranty status. Ship the unit PRE-PAID to the following address:

Motorola, Inc.

Attn: RSA #___________

c/o Rudolph Miles and Sons 2500 Courage Boulevard Brownsville, TX 78521

NOTE TO CATV SYSTEM INSTALLER: This reminder is provided to call CATV system installer’s attention to Article 820-40 of the NEC that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close as possible to the point of cable entry as practical.

Copyright © 2003 Motorola, Inc.

All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation or adaptation) without written permission from Motorola, Inc.

Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.

© Motorola, Inc. 2003

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Starvue and Starfone are registered trademarks of Motorola, Inc. Dolby Surround is a registered trademark of Dolby Laboratories Licensing Corporation. All other product or service names are the property of their respective owners.

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Contents Installation Manual DCT1800 Page Page Contents Abbreviations and Acronyms TroubleshootingSpecifications DiagnosticsFigures Tables DCT1800 advanced set-top IntroductionUsing This Manual Related DocumentationDocument Conventions Calling for Repairs If You Need HelpOverview Front PanelDCT1800 front panel DCT1800 rear panel Rear PanelKeyItem FunctionMotorola universal remote control Remote ControlsKeyItemDescription Back view of remote control Installing Batteries in Remote ControlInstallation Installing the DCT1800Before You Begin Standard cabling Standard Cabling DiagramStandard VCR cabling Standard VCR Cabling DiagramStandard baseband cabling Composite Baseband Cabling DiagramsComposite VCR cabling Audio through the VCR Stereo Cabling Diagram BasebandAudio through VCR/audio output on TV Audio through A/V Receiver Receiver Cabling DiagramsFeature Testing Procedure Operational CheckCold Initialization Troubleshooting ProblemPossible Solution Specifications Surge protection Power dissipationWeight Ac voltageAccessing Diagnostics DiagnosticsCursor Down Cursor Right Navigating the DiagnosticsCH/CUR + Cursor UPFigure B-2 DCT1800 Status General StatusField Description Initialization Status Errors Code Flash Sequence FIX Out-of-Band OOB StatusYES EMMLKC CUR FreqIn-band Status Table B-5 In-band Diagnostic FieldsData Activity Indicator EMM Data IndicatorPoor SNRGood FairStatus Description Audio/Video StatusNetwork Address Unit AddressTable B-7 Unit Address Fields DCT1800 Unit AddressFirmware Version Multicast 16 AddressSeed Health Figure B-8 Current Channel Status Current Channel StatusType AuthorizationService Table B-8 Current Channel Status FieldsTable B-9 Current Channel Status Variables OSD Variable StateCrypto Renewable Security SystemTable B-10 Renewable Security Fields Tvpc Required / Not RequiredIppv Upstream Modem Starvue II DiagnosticsEnabled DisabledApplication APP Code Modules Table B-12 APP Code Modules FieldsModule Memory Status Upstream ID Interactive InfoTable B-14 Interactive Info Fields UPMMAC Frequency Table Message Types In-band Program Association Table PAT In-band Program Map Table PMTTask Status In-band Multicast Address Filter Figure B-20 Keyboard / LED Diagnostics Keyboard / LED DiagnosticsMgbi