Motorola DCT1800 Troubleshooting, Specifications, Diagnostics, Abbreviations and Acronyms

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iiContents

Section 4

Troubleshooting

Appendix A

Specifications

Appendix B

Diagnostics

Accessing Diagnostics

B-1

Navigating the Diagnostics

B-2

d 01: General Status

B-3

Error Codes

B-4

d 02: Out-of-Band (OOB) Status

B-6

Selecting the OOB Frequency

B-7

d 03: In-band Status

B-8

d 04: Audio/Video Status

B-10

d 05: Unit Address

B-11

d 06: Firmware Version

B-12

d 07: Current Channel Status

B-13

Current Channel Variables

B-15

d 08: Renewable Security System

B-16

d 09: Upstream Modem (STARVUE II Diagnostics)

B-17

d 10: Application (APP) Code Modules

B-18

d 11: Memory Status

B-19

d 12: Interactive Info

B-20

d 13: MAC Frequency Table

B-21

d 14: Message Types

B-22

d 15: In-band Program Association Table (PAT)

B-23

d 16: In-band Program Map Table (PMT)

B-23

d 17: Task Status

B-23

d 18: In-band Multicast Address Filter

B-24

d 19: Keyboard / LED Diagnostics

B-25

Abbreviations and Acronyms

DCT1800 Installation Manual

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Contents Installation Manual DCT1800 Page Page Contents Specifications TroubleshootingDiagnostics Abbreviations and AcronymsFigures Tables DCT1800 advanced set-top IntroductionDocument Conventions Using This ManualRelated Documentation Calling for Repairs If You Need HelpDCT1800 front panel OverviewFront Panel KeyItem Rear PanelFunction DCT1800 rear panelMotorola universal remote control Remote ControlsKeyItemDescription Back view of remote control Installing Batteries in Remote ControlBefore You Begin InstallationInstalling the DCT1800 Standard cabling Standard Cabling DiagramStandard VCR cabling Standard VCR Cabling DiagramStandard baseband cabling Composite Baseband Cabling DiagramsComposite VCR cabling Audio through the VCR Stereo Cabling Diagram BasebandAudio through VCR/audio output on TV Audio through A/V Receiver Receiver Cabling DiagramsCold Initialization Feature Testing ProcedureOperational Check Possible Solution TroubleshootingProblem Specifications Weight Power dissipationAc voltage Surge protectionAccessing Diagnostics DiagnosticsCH/CUR + Navigating the DiagnosticsCursor UP Cursor Down Cursor RightFigure B-2 DCT1800 Status General StatusField Description Initialization Status Errors Code Flash Sequence YES Out-of-Band OOB StatusEMM FIXLKC CUR FreqData Activity Indicator Table B-5 In-band Diagnostic FieldsEMM Data Indicator In-band StatusGood SNRFair PoorStatus Description Audio/Video StatusTable B-7 Unit Address Fields Unit AddressDCT1800 Unit Address Network AddressSeed Health Firmware VersionMulticast 16 Address Figure B-8 Current Channel Status Current Channel StatusService AuthorizationTable B-8 Current Channel Status Fields TypeTable B-9 Current Channel Status Variables OSD Variable StateTable B-10 Renewable Security Fields Renewable Security SystemTvpc Required / Not Required CryptoEnabled Upstream Modem Starvue II DiagnosticsDisabled IppvModule Application APP Code ModulesTable B-12 APP Code Modules Fields Memory Status Table B-14 Interactive Info Fields Interactive InfoUPM Upstream IDMAC Frequency Table Message Types Task Status In-band Program Association Table PATIn-band Program Map Table PMT In-band Multicast Address Filter Figure B-20 Keyboard / LED Diagnostics Keyboard / LED DiagnosticsMgbi