Motorola DCT1800 installation manual Initialization Status Errors Code Flash Sequence

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DiagnosticsB-5

Initialization Status Errors

Code

Flash Sequence

E 07

Repeating series of seven MSG

 

LED flashes, separated by

 

a pause

E 08

Repeating series of eight MSG

 

LED flashes, separated by

 

a pause

E 09

Repeating series of nine MSG

 

LED flashes, separated by

 

a pause

E 10

POWER LED flashes on and off;

 

MSG LED remains off

E 11

POWER LED flashes once; MSG

 

LED flashes once

E 12

POWER LED flashes once; MSG

 

LED flashes twice

E 13

POWER LED flashes once; MSG

 

LED flashes three times

E 14

POWER LED flashes once; MSG

 

LED flashes four times

E 15

POWER LED flashes once; MSG

 

LED flashes five times

E 16

POWER LED flashes once; MSG

 

LED flashes six times

E 17

POWER LED flashes once; MSG

 

LED flashes seven times

Cause

ROM verification failure

Faulty RAM, ROM, EEPROM, or POST failure (this is a hardware failure)

Dead battery or the memory has not been initialized; occurs if the battery fails to keep the RAM alive during power-down; causes set-top to be disconnected

Invalid serial number

Invalid unit address

POST failed

Sys_boot initialization failure

System startup failure

TSI structure is corrupted

Bad flash number specified for Initiate Flash Platform

Bad platform validation step number

Remedy

Power cycle the set-top; if repetitive, return for repair

Return the set-top for repair

Return the set-top for repair; requires factory initialization message

Not used at this time

Return the set-top for repair; requires a unit creation message

Not used at this time

Power cycle the set-top; if repetitive, return for repair

Power cycle the set-top; if repetitive, return for repair

Power cycle the set-top; if repetitive, return for repair

Error logged, ignore

Error logged, ignore

Only the V860DL AND ACD2204 tuner appear on the on-screen display.

DCT1800 Installation Manual

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Contents Installation Manual DCT1800 Page Page Contents Troubleshooting SpecificationsDiagnostics Abbreviations and AcronymsFigures Tables Introduction DCT1800 advanced set-topDocument Conventions Using This ManualRelated Documentation If You Need Help Calling for RepairsDCT1800 front panel OverviewFront Panel Rear Panel KeyItemFunction DCT1800 rear panelRemote Controls Motorola universal remote controlKeyItemDescription Installing Batteries in Remote Control Back view of remote controlBefore You Begin InstallationInstalling the DCT1800 Standard Cabling Diagram Standard cablingStandard VCR Cabling Diagram Standard VCR cablingComposite Baseband Cabling Diagrams Standard baseband cablingComposite VCR cabling Stereo Cabling Diagram Baseband Audio through the VCRAudio through VCR/audio output on TV Receiver Cabling Diagrams Audio through A/V ReceiverCold Initialization Feature Testing ProcedureOperational Check Possible Solution TroubleshootingProblem Specifications Power dissipation WeightAc voltage Surge protectionDiagnostics Accessing DiagnosticsNavigating the Diagnostics CH/CUR +Cursor UP Cursor Down Cursor RightGeneral Status Figure B-2 DCT1800 StatusField Description Initialization Status Errors Code Flash Sequence Out-of-Band OOB Status YESEMM FIXCUR Freq LKCTable B-5 In-band Diagnostic Fields Data Activity IndicatorEMM Data Indicator In-band StatusSNR GoodFair PoorAudio/Video Status Status DescriptionUnit Address Table B-7 Unit Address FieldsDCT1800 Unit Address Network AddressSeed Health Firmware VersionMulticast 16 Address Current Channel Status Figure B-8 Current Channel StatusAuthorization ServiceTable B-8 Current Channel Status Fields TypeOSD Variable State Table B-9 Current Channel Status VariablesRenewable Security System Table B-10 Renewable Security FieldsTvpc Required / Not Required CryptoUpstream Modem Starvue II Diagnostics EnabledDisabled IppvModule Application APP Code ModulesTable B-12 APP Code Modules Fields Memory Status Interactive Info Table B-14 Interactive Info FieldsUPM Upstream IDMAC Frequency Table Message Types Task Status In-band Program Association Table PATIn-band Program Map Table PMT In-band Multicast Address Filter Keyboard / LED Diagnostics Figure B-20 Keyboard / LED DiagnosticsMgbi