Panasonic DVD-H2000 warranty Troubleshooting guide, Operation

Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com).

In Canada, contact Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, web site (www. panasonic.ca), or an authorized Servicentre closest to you.

Reference pages are shown as black circled numbers :.

Power

No power.

The unit is automatically switched to the standby mode.

³Insert the AC power supply cord securely into the household AC outlet. :

³To conserve power, the unit automatically switches to standby after approximately 30 minutes in the stop mode. Turn the power back to ON.

[You can use the ACTION menus (Others—Auto Power Off) to turn this feature off if you would prefer. O]

Operation

	No response when buttons	³Some operations may be prohibited by the disc.
	pressed.	³The unit may not be operating properly due to lightning, static electricity or some other external
		factor.
		Reset procedure:
		Press [POWER, ê/I] to switch the unit to the standby mode and then back to ON.
		Alternatively, press [POWER, ê/I] to switch the unit to the standby mode, disconnect the AC
		power supply cord, and then reconnect it.
	No operations can be performed	³Check the batteries are installed correctly. 9
	with the remote control or the	³The batteries are depleted: Replace them with new ones. 9
	professional commander.	³Point the remote control or the professional commander at the remote control sensor and
		operate. 9
	The remote control cannot	³Change the manufacturer code. The remote control is unable to operate some types of
	operate the television.	televisions. C
	Play fails to start even when	³Condensation has formed: Wait 1 to 2 hours for it to evaporate.
	[1] (play) is pressed.	³This unit cannot play discs other than DVD-RAM, DVD-Audio, DVD-Video, Video CD and CD. 6
	Play starts but then stops	³This unit cannot play DVD-Video with a region number other than “1”, “ALL” or multiple region
	immediately.	numbers including “1”. 6
Reference		³The disc may be dirty and may require cleaning. X
		³Ensure that the disc is installed with the label of the side to be played facing upwards. <
		³Check that the DVD-RAM has something recorded on it.
	Alternative languages fail to be	³An alternative language is not selected with discs which do not contain more than one language.
	selected.	³In the case of some discs, the alternative language cannot be selected with [AUDIO] or
		[SUBTITLE]. Try selecting it from the disc’s menu if one is available. =
	No subtitles.	³Subtitles appear only with discs that contain them.
		³Subtitles are cleared from the television. Display the subtitles. H
	Soundtrack and/or subtitle	³The language is not recorded on the disc.
	language is not the one selected
	with the ACTION menus.
	Angle cannot be changed.	³This function is dependent on software availability. Even if a disc has a number of angles
		recorded, these angles may be recorded for specific scenes only. H
	You have forgotten your ratings	³While stopped, press and hold [:] and [;] on the unit and then also press and hold [<] on the
	password.	unit until “Initialized” disappears from the television. Turn the unit off and on again.
	Reset all the settings to Factory	All settings will return to the default values.
	Preset.

RQT5741