Troubleshooting Chart
Before you call for service, determine the symptoms and make a few simple checks shown below.
Symptoms
PictureSound
Check
T
-ANTENNA LOCATION AND/OR CONNECTION
SNOWY PICTURE | NOISY SOUND |
- ANTENNA DIRECTION AND/OR LOCATION | |
- ANTENNA | |
MULTIPLE IMAGE | NORMAL SOUND |
INTERFERENCE NOISY SOUND
X
NORMAL PICTURE NO SOUND
NO VIDEO | NOISY SOUND |
| X |
NO PICTURE | NO SOUND |
-ELECTRICAL APPLIANCES, LIGHTS, CARS AND TRUCKS
-DIATHERMY AND OTHER MEDICAL EQUIPMENT
-VOLUME CONTROL
-MUTE CONTROL (IF APPLICABLE)
-TV SPEAKER SWITCH (IF APPLICABLE) IN OFF OR EXT POSITION
-TRY ANOTHER CHANNEL
-
-ANTENNA INPUT MODE INCORRECT
-CHECK THAT AC POWER LINE IS PLUGGED INTO AC OUTLET AND POWER BUTTON IS ON
-BRIGHTNESS & AUDIO CONTROLS SET PROPERLY
-TRY ANOTHER CHANNEL
T | - | COLOR CONTROL SETTINGS |
- | TRY ANOTHER CHANNEL | |
NO COLOR | NORMAL SOUND |
|
| X |
BLUE PICTURE | NO SOUND |
::':.'." '.': |
|
NO VIDEO | NOISY SOUND |
BLACK BOX IN PICTURE | SOUND |
-RECEIVER IN VIDEO MODE WITH NO SIGNAL
-CHANNEL LOCKOUT FEATURE ACTIVATED
-CC (CLOSED CAPTION) IN TEXT MODE
-PUT IN CAPTION OFF MODE TO ELIMINATE BLACK BOX
Should this unit turn ON momentarily and then turn OFF, or fail to operate, unplug the AC cord and contact your Authorized Servicer for repairs.
Power Loss
Prolonged power interruption causes the following features to reset to their factory preset state.
FEATURE | FACTORY PRESET STATE | FEATURE | FACTORY PRESET STATE | |
POWER | OFF | CLOCK | NOT SET | |
VOLUME | SLEEP TIMER | NO/OFF | ||
CHANNEL | CH 03 | TIMER | NO/OFF | |
PROGRAM MEMORY | UNPROGRAMMED |
| CABLE | |
VIDEO MENUS | NORMALIZED | TVNIDEO | "IV | |
AUDIO MENUS | NORMALIZED | |||
NOISE REDUCTION | OFF | |||
STEREO/SAP/MONO | STEREO | |||
PIP FEATURES | OFF | |||
MENU LANGUAGE | ENGLISH |
|
|
- 43 -