CyberHome Entertainment CH-DVD 635S manual Troubleshooting

Page 63

TROUBLESHOOTING

 

When there is a problem, it does not mean malfunction. Before sending for

 

repair, please examine your device according to the following:

 

 

The player does not power on.

• The AC power cord may be loose or not plugged in. Make sure the power

 

cord is secure in the AC socket.

 

• The power switch on the rear panel is switched off. Switch it on.

 

• The unit may be in standby mode. Turn the unit on with the remote control

 

“STANDBY” button or the button “ON/STANDBY“ on the front panel of the

 

DVD player.

The disc tray cannot be closed.

• The disc may not be properly placed. Please place in the disc again.

A specific disc does not play.

• You inserted the wrong disc type.

 

• The parental control feature is activated. For deactivating the parental con-

 

trol feature please read section “Password” in chapter “User prefer-

 

ences” (see page 60).

 

• The disc may be dirty. Try cleaning the disc.

 

• Make sure the disc is placed with the labeled side facing up.

 

• The region code of the disc may not match that of the player. In this case,

 

the disc cannot be used.

 

• The disc may not be compliant to an industry standard.

 

• You have selected or set the wrong channel number on the TV for the DVD

 

player. Select the correct channel number.

 

• The cables connecting the TV and the DVD player may be loose. Check the

 

cables.

No SACD and DVD-Audio output via

• The SACD and DVD-Audio signal can only be output via the analogue out-

the digital output.

put. Digital playback is not possible.

The remote control does not work.

• Make sure you are aiming the remote control directly at the player’s remote

 

control sensor, located on the front of the player.

 

• There is a technical problem. Take out the batteries from the battery com-

 

partment, wait for 10 seconds and re-insert them.

 

• Make sure there are no obstacles between the remote control and the play-

 

er.

 

• The batteries may be used up. Change the batteries in the remote control.

 

• You could be using the remote control too far away. Try within 4 meters of

 

the player.

No picture.

• Make sure the video cables connecting the DVD player to your TV or beam-

 

er are secure.

 

• The TV is not set to the DVD/Video mode. Set the TV to the Audio-Video

 

program (e.g. AV1 or AV2).

The picture appears stretched or

• The video aspect ratio may be set wrong for your television type. Enter the

squeezed.

setup menu and select the “Video setup page”. Try changing the “TV

 

shape” setting to Normal/PS 4:3 (Pan & Scan) if you are using a standard

 

TV, or “Wide 16:9” if your TV is a wide-screen type. Do not change the TV

 

shape setting based on the format of a DVD-Video disc. This setting applies

 

only to the TV’s aspect ratio.

No sound from TV or speakers.

• The volume is set to minimum. Raise up the volume.

 

• Make sure the audio cables connecting the DVD player to your speakers, TV

 

or receiver are secure.

 

• The sound is muted. Press the “MUTE” button on the remote control to

 

switch on the sound again.

 

• The movie is paused. There is no sound during pause or search modes.

 

 

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Contents D P l a y e r Content Troubleshooting Specifications Glossary Special features for DVD’sSpecial features for Video CD’s Additional features for Jpeg filesRegion code information AccessoriesRemote control IntroductionCompatibility Usable disc typesCompatibility of PC created discs Data transfer rates DVD-Audio compatibilitySacd compatibility Hdcd compatibilityTaking care of player and discs Operation of control panel OperationDTS and DTS Digital Surround are trademarks of DTS, Inc Operation of rear panelOperation MULTI-FUNCTION Display / Text Line Operation of VFD displayOperation of remote control Installing the batteriesMessages on the display Important notes about the batteries Using the remote controlRemote control functions B, aSlow IA Playing the first seconds +10Television connections Audio and Video ConnectionsAudio/Video connection to a TV with Scart socket White RED Stereo Audio Video Input Preparation Entering the setup menu to change the video settingConnecting the player using the component video cable Using a Progressive-Scan TVStereo Audio Input White L R RED Audio output connectionsLoud distorted noise comes from your loudspeakers Optical Digital Audio Input Receiver Inserting a disc Powering on the unitHow to insert a double-sided DVD? Getting StartedStop playing Pausing a discSwitching off the power Start playingPlayback General playback hintsPlaying a DVD Supported DivX versions Playing a DVD+R/RW, DVD-R/RW or DVD+R DL discPlaying a Super Video CD Playing an MPEG-4/DivXdiscDisplaying the DivX VOD registration code Playing DivX VOD contentAdditional playing functions When creating MP3 discs, please note the followingPlaying an Audio CD or Hdcd Playing an MP3 discPlaying a WMA CD Playing a Super Audio CDPlaying a mixed format disc Playing a Picture CDPlaying from a specific time Selecting a chapter using the DVD menuPlaying Functions Selecting a section of the disc to playPlaying a specific track, picture, title, chapter or group Repeating a track, title, chapter or group2 Using the repeat features1Skipping through tracks, pictures, titles or chapters Repeating an entire disc or playlist2Repeating a section of a disc Shuffle playPlaying a disc frame by frame Problem No sound during slow playSlow play Still the picture frame / Pause a discZooming in and out of an image Using position markers BookmarkUsing the Intro feature Intro function for DVD-Audio discsIntro function for Audio CDs and HDCDs Using the reverb effects Changing the audio settingsSuspending audio with the Mute button Navigate with the direction buttons Displaying disc informationDisplay menu for DVD-Video discs Press the Display button while a disc is playingDisplay menu for Video CDs Time displays for Audio CDs and HDCDsTime displays for DVD-Audio discs Special Features for DVD’S Using the DVD menuDisplaying subtitles Special Features for Video CD’S Using playback control PBCChanging the camera angle Selecting the play mode Navigating to a file or folderPlaying a file Making a slide show Additional Features for Jpeg FilesRotation of a picture Viewing thumbnails of your Jpeg picturesZooming in and out Creating a playlist of DVDs Creating a PlaylistProgram Track ExitNext Creating a playlist of Video CDs, Audio CDs or HDCDsOSD language Important notes for moving in the setup menuChanging the language settings User PreferencesLanguage codes DVD menu1Audio1 Subtitles1Video output Changing the video settingsTV shape TV typeScan mode Video modeVideo quality Video quality setupChanging the audio settings Speaker setupAudio output User Preferences Spdif output Spdif setupChannel delay Dual mono/DRCDual mono Sound setup Surround setupPro Logic Sample rate HdcdChanging the security settings Sacd modePassword Parental Change PSWScreen saver Changing the general settingsAngle mark CaptionsDefault DVD modeVersion Troubleshooting Troubleshooting DVD-Audio specifications SpecificationsGeneral specifications Audio featuresGlossary KHz Macrovision DVD-VideoDVD-10 DVD-18 InterlaceRegion code Optical digital audio connectorPan & Scan Progressive-ScanRevision 635-01 ENG
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