Troubleshooting
There is no power
Ensure the AC power cord is connected securely.
Ensure the plug is fully inserted into the wall socket and is switched on. Check fuse in the mains plug or adaptor.
Check that the unit is turned on at its rear panel switch
The player will not read the disc
Check the disc is not loaded upside down.
Check that the disc is not too scratched or dirty.
Check that the disc is of a compatible type.
There is no sound
Check that the speakers are connected correctly.
Check that the right source is selected on the connected amplifier or TV.
The disc is skipping
Check that the disc is not too scratched or dirty.
Ensure the player is on a firm surface and not subject to vibrations.
The remote handset will not function
Check that the batteries have not expired.
Ensure that nothing is blocking the remote sensor.
There is a hum coming from the speaker
Ensure that all cable connections are secure, particularly ground/shield connections.
There is unwanted background noise and interference
Move the unit away from other electrical equipment that is likely to cause interference.
In the event that the above solutions do not remedy your problem, please consult our frequently asked questions (FAQ) section on our website:
You can also use this facility to post a question to our Technical Support team.
For all servicing, in or out of warranty, please contact your dealer.
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