Panasonic DMR-E100H warranty Troubleshooting guide

Page 64

Reference

64

Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or the website (http://www.panasonic.com).

In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an authorized Servicentre closest to you.

The following do not indicate a problem with the unit.

 

 

≥Sounds occurring periodically during disc rotation.

≥Video reception is poor due to adverse weather conditions.

≥Video becomes distorted during searching.

≥Reception problems due to a temporary stop of the broadcast

≥A sound is heard when the HDD goes into the SLEEP mode, or

signal.

 

operations are slow to respond in SLEEP mode.

≥“Press the RESET button” etc. message is displayed when

 

 

playing a card on other equipment that was dubbed on this unit.

 

 

 

 

Power

 

 

Page

 

 

 

No power.

≥Insert the AC power supply cord securely into a known active AC outlet.

5

 

 

 

The unit switches to the

≥This is a power saving feature. You can turn it off if you would prefer (Set Up—Off Timer—

51

standby mode.

Off). Press [Í, DVD POWER] to turn the unit on.

—

 

≥One of the unit’s safety devices may have activated. Press [Í, DVD POWER] to turn the unit on.

 

 

 

 

Operation

 

 

 

 

 

 

The unit is on but cannot be

≥Some operations may be prohibited by the disc.

—

operated.

≥Recording drive or playback drive have not been selected properly.

14, 18

 

≥The unit is hot (“U14” appears on the display). Wait for “U14” to disappear.

63

 

≥One of the unit’s safety devices may have activated.

—

 

Reset the unit as follows:

 

 

 

1.Press [Í, DVD POWER] to switch the unit to standby.

 

 

If the unit doesn’t switch to standby, press and hold [Í, DVD POWER] for about 10

 

 

seconds. The unit is forcibly switched to standby.

 

 

Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.

 

 

2.Press [Í, DVD POWER] to turn the unit on.

 

 

 

 

HDD activation is slow.

≥The HDD is in SLEEP mode. (“HDD SLEEP” appears in the unit’s display.)

11

 

 

 

Cannot eject disc or card.

≥You cannot remove the disc while playing/editing still pictures or SD VIDEO (MPEG4) pro-

—

 

grams. Press [RETURN] several times to exit the play/edit screen.

—

 

≥The unit may have a problem. With the power off, press and hold [∫] and [CHW] at the same

 

time on the main unit for about 5 seconds. Remove the disc and consult the dealer.

 

 

 

 

 

Picture

≥When progressive output is on, refer also to “Progressive video” below.

The images from this unit do

≥Make sure that the television is connected to the AUDIO/VIDEO terminal, S-VIDEO OUT

 

5

not appear on the television.

terminal or COMPONENT VIDEO OUT terminals on this unit.

 

—

 

≥Make sure that the television’s input setting (e.g., VIDEO 1) is correct.

 

 

≥When using this unit for the first time, the HDD has nothing recorded on it. You must record a

 

14

 

program etc. to the HDD before you can enjoy playback.

 

—

 

≥You have set “TV Type” to “Aspect 4:3 & 480P” or “Aspect 16:9 & 480P” in the TV Screen

 

menus, but the television isn’t compatible with progressive signals. Press and hold [∫] and

 

 

[TIME SLIP] on the unit at the same time for about 5 seconds. The setting will change to

 

 

interlace.

 

 

 

 

 

Television reception worsens

≥This can occur because the signals are being divided between the unit and the television.

—

after connecting the unit.

It can be solved by using a signal booster, available from audio-visual suppliers. Consult your

 

 

dealer if reception does not improve.

—

 

≥Due to inherent characteristics of the HDD, the picture may occasionally be disturbed. This is normal.

 

 

 

 

Screen size is wrong.

≥Check the settings on your television.

—

 

≥Check the settings for “TV Type”, “4:3 TV Settings for DVD-Video” or “4:3 TV Settings for

9, 53

 

DVD-RAM” in the TV Screen menu.

 

 

 

 

 

On-screen messages do not

≥Go to the Display menu and select “Automatic” for “Status Messages”.

53

appear.

 

 

 

 

 

 

 

The blue background does

≥Go to the Display menu and select “On” for “Blue Background”.

53

not appear.

 

 

 

 

 

 

There is ghosting.

≥Change the settings for “3D NR”, “Block NR”, and “Mosquito NR” to “0” or turn “MPEG-DNR”49, 50

 

off if it is on.

 

 

 

 

 

Play stops for a moment dur-

≥Play may stop where two play lists join, but this is not a malfunction.

—

ing Quick View.

 

 

 

 

 

 

 

Progressive video

 

 

 

 

 

 

There is ghosting when pro-

≥Set “Progressive” to “OFF”. This problemcausedis by the editing method or material used on

 

49

gressive output is on.

DVD-Video, but should be corrected if you use interlace output.

 

 

 

 

 

 

There is no apparent change

≥The effect is less perceivable with some types of video.

 

—

in picture quality when

 

 

 

adjusted with the Video menu

 

 

 

in the on-screen menus.

 

 

 

 

 

 

 

RQT6986

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Contents Warranty can be found on ExampleFCC Note Before moving the unit, ensure the disc tray is emptyFollowing Applies only in the U.S.A RQLS0233 Inside of productFeatures Table of contents AccessoriesVideo OUT terminal Antenna and television connectionsComponent Video OUT terminal Remote control BatteriesUse Do notPress 3, 4 to select Antenna Sys Tem and press Enter If Plug-in Auto Tuning failsAdding and deleting channels VCR Plusi guide channel settings Press 3, 4 to select VCR Plusr CH Setting and press EnterCancel Station Guide Channel Channel settingSet up to match your television Television operationPress 3, 4 to select TV Screen and press Press 3, 4 to select TV Type and press EnterDisc information Discs you can use for recording and play Play-only discsDiscs that cannot be played Discs you can useHDD Hard disk drive SD/PC cardRemote control Power button Í, DVD PowerControl reference guide 100Main unit Unit’s displayPress REC Mode to select the recording mode next Recording television programsPress OPEN/CLOSE to open the tray and insert a disc left Inserting discsWatching the television while recording Recording from a video cassette recorder DV Automatic Recording DV Auto RECPress Functions Press 3, 4, 2, 1 to select DV Auto REC and then EnterSimultaneous rec and play Playing while you are recordingReviewing the recorded images while recording-Time Slip Playing discs Press OPEN/CLOSE to open the tray and insert a discUsing the Direct Navigator When a menu screen appears on the televisionPosition Memory Other methods of play Skipping a minute forward-CM Skip Selecting an amount of time to skip -Time SlipQuick View Marking places to play again-MARKERPlaying still pictures and SD Video MPEG4 programs Press 3, 4 to select Input and press EnterPress 3, 4 to select the folder and press Enter Press 3, 4 to select the drive and press EnterPress 3, 4 to select Slide Show and press Enter Press 3 To select Play Press EnterTo play SD Video MPEG4 programs DVD- Jpeg RAMUsing menus to play MP3 discs Press TOP MenuPress 1 to display the tree screen Press 3, 4, 2, 1 to select a group and press EnterChanging audio Press AudioWhile playing HDD, DVD-RAM or Video CD While playing DVD-Audio or DVD-VideoUsing VCR Plusr codes to make timer recordings Timer recordingSpecify a time to stop recording Manually programming timer recordings Auto Renewal Recording Press 3, 4 to select the program and then EnterPress 3, 4 to select on and then Enter Check programsChange or cancel the program Press Cancel or ADD/DLT to deletePress 3, 4 to select the program Or press Enter to changeSelect the recording mode Dubbing programs or play listSelect items for dubbing Select the dubbing directionOne Touch Dubbing Press DubbingPress 2, 1 to select Yes and press Enter Capacity for SD Video MPEG4 programsCreating play lists Press Enter at the start pointPress Enter at the end point Press 3, 4 to select Exit and press EnterPlaying play list scenes Playing play listsTo erase a play list or a play list scene during playback Editing play lists Re-edit MoveErase Editing programs Press 2, 1 to Select Erase Press EnterPress 2, 1 to set protection and press Enter Enter atEditing still pictures Press 3, 4, 2, 1 to select a still picture and press Enter Press 3, 4, 2, 1 to select Copy and press EnterSelect the copying drive To erase check marksSettings Format ProtectPrint Dpof FunctionsreturnPress 3, 4, 2, 1 to select Set Up or Cancel and press Enter Press Enter to complete ProcedurePress 3, 4, 2, 1 to select Erase and press Enter Press 2, 1 to select Yes and press EnterEditing SD Video MPEG4 programs Press 2, 1 to Select Yes Select StartPress Enter To complete Press 2 Press 2, 1 toHDD, Disc setting Disc ProtectionPress 3, 4 to select Item and press Select First playTo complete Press Press Enter Procedure Press 2, 1 to set discProtection and press Press Press 2 Press 2, 1 toUsing the numbered buttons to enter characters Entering textPress 3, 4, 2, 1 to select the character and press Enter To erase a characterOn-screen displays Changing the information displayedPress Status Display examplesUsing on-screen menus Common proceduresDisc menu Press 3, 4 to select the menuPlay menu Audio menuVideo menu On nextWhen User is selected 3D NRChanging the unit’s settings Summary of settingsSet Up ChannelVideo AudioScreen DisplayDTS Press Setup to show the menus Press SetupAudio channel for DV input Tabs Menus OptionsClock settings Press 3, 4 to select Manual Clock Setting and press EnterPress 3, 4 to select Auto Clock Setting and press Enter Press 3, 4 to select Time Zone Adjust and press EnterPress 3, 4 to select Channel Other channel settingsPress Home Theater Enjoying more powerful soundEnjoying CATV/Satellite broadcasts One cable TV box/satellite receiver Connecting a cable TV box/satellite receiverTwo cable TV boxes Connecting an amplifier or system component Recording to digital recording equipment or cassette tapesConnecting other video equipment Other antenna connection to the unit Other antenna connectionsOther antenna connection from the unit to the television How to hold a disc or Card Handling precautionsGlossary Disc handlingOn the television Error messagesOn the unit’s display Troubleshooting guide Will be the front two speakers only SionMaintenance DVD-RSpecifications Limited Warranty only for U.S.A Panasonic DVD Recorder Limited WarrantyDMR-E100H User memoLimited Warranty only for Canada Product ServicePanasonic Canada Inc Product informationGuía de referencia rápida en español Conexiones del televisor y de la antenaPara disfrutar del vídeo progresivo PreparaciónPulse REC Mode para seleccionar el modo de grabación Grabación de progr amas de televisiónPulse ¥, REC para iniciar la grabación Reproducción de discosIndex Electric Corporation of America Puerto Rico, Inc. PSC
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