Problem | Possible Solution | |
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| |
No audio | 1 Ensure the green audio cable is connected to | |
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| audio connector on the TV and on the computer. |
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| For the location of the connector on the TV see, |
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| "Using VGA" on page 20." See your computer |
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| documentation for the location of connectors |
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| on your computer. |
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| Do not connect the audio cable to the headphone |
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| jack. |
| 2 | Ensure the volume on the computer is not muted. |
| 3 | Verify that sound on your computer is working |
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| by checking the speakers. See your computer |
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| documentation for information on |
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| troubleshooting your computer. |
| 4 | Disconnect the TV from the computer and test |
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| to see if the TV volume works. |
PIP/POP/PBP not working | 1 Ensure the settings in the OSD are properly set. | |
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| Press Menu to enter the OSD, and select |
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| PIP/POP/PBP. |
| 2 | Swap the video and audio source. |
No video | NOTE: If you see a | |
| problem with your video card or you are using the | |
| wrong input source. | |
| 1 | Ensure the TV is turned on. |
| 2 | Verify that all the cables are properly connected |
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| to the TV, including the power cable. |
| 3 | Check to see if there is a blue or amber light on |
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| the lower, |
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| indicates the TV is on. An amber light, means the |
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| TV is in power save mode. |
| 4 | Ensure VGA is selected in the Input Select menu. |
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| See "Input Select Menu" on page 30 for more |
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| information. |
| 5 | Reconnect the computer. |
| 6 | Connect another device that you know is working |
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| properly. |
| 7 | Reset the original factory defaults. Press Menu on |
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| the remote control, select Setup, and then select |
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| Factory Reset. |
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Troubleshooting Your TV
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