TechniSat DigiPal 2 manual Trouble-shooting guide, Problem Possible cause Solution

11 Trouble-shooting guide

Problem	Possible cause		Solution
Various programmes not shown in	Wrong programme list selected	Select another programme list (see
the programme list		Point 7.2.3.1)
Sound OK, no TV picture	Radio mode selected	Switch to TV mode
Clock time not shown in stand-by	Clock time not downloaded	Go to ZDF or other major channel
mode		for 30 secs.
	Stand-by clock switched off	Switch on stand-by clock (Point
		6.2.5)
Unit cannot be operated	Defective data stream-->unit block-	Pull mains plug for approx. 5 secs.,
	ed	then switch unit on again
		Press stand- by key on unit for
		approx. 5 seconds
Remote control not working	Batteries spent	Insert new batteries
Picture temporarily shows blocks.	Antenna incorrectly positioned	Adjust antenna position
Unit switches temporarily to freez
frame, no sound. Screen temporarily
black with message “No signal”.
No picture, no sound, display on	Defective or no cable connection	Check all cable connections
	Antenna incorrectly positioned	Adjust antenna position
No reception when using an active	Antenna power feed (5V) not swit-	Switch on antenna power feed
antenna	ched on	(Point 6.2.4)
No picture, no sound, display off	No mains power	Cheack mains cable and plug
No reception of programmes previo-	Antenna defective, or incorrectly	Check antenna
usly received	positioned
	Programme now broadcast on	Perform scan (see Point 8.4)
	another channel
	Programme no longer being broad-	None
	cast
Unit cannot be switched on, or can-	Unit blocked	Perform flash-reset: Note! All perso-
not be operated		nal settings will be lost.
		>	Disconnect mains plug.
		>	Simultaneously press
			Programme up and
			Programme down keys on the
			unit and hold down.
		>	While Programme up and
			down keys are pressed, re-
			connect mains power plug.
		>	Keep keys pressed for approx.
			5 secs. until message *
			“FLAS” is displayed.

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