GoVideo GV2020 manual Troubleshooting

Troubleshooting

▲A strong static electricity shock, or other unforeseen circumstance, can cause the control system your VCR-2 to lock up. To reset the control system, unplug the power cord from the wall outlet for 5 seconds and plug it in again. If this does not restore all operations to normal, unplug it again for two minutes. You will then need to reset the clock. If this still does not restore all operations to normal, unplug the cord for two minutes and hold down the Front Panel Reset button while

plugging in the cord. This last step will clear all memories (deck speeds, Timer Recordings and Channel Memory) in your VCR-2. If these steps do not correct the problem, the VCR-2 must be serviced by an authorized service center. ▲

TROUBLE	CHECK THIS
No power.	Is the power cord completely plugged into the AC outlet? Page 5.
	Is the Power button turned on (Power indicator lighted)? Page 7.
Tape cannot be inserted.	Is the tape window facing up and the record safety tab facing you? Page 12.
	Is there already a tape in the deck?
Tape cannot be removed.	Is the power cord completely plugged into the AC outlet? Page 5.
TV programs cannot be recorded.	Is your VCR-2 properly connected to the external antenna or cable system?
	Page 5, 32. Is the record safety tab in place on the tape? Page 13. Is your
	VCR-2 tuned to the correct channel? Page 14. Is the Antenna Source
	selected on the Channel/Tuner Menu the proper one for your TV system?
	Page 26.

Timer Recording will not function. “Timer Record Error” message on OSD. TIMER blinking on Front Panel Display.

Play picture is bad or missing.

Are the recording start time and duration correctly set? Page 19. Is there a tape in the proper deck? Page 20.

Is the record safety tab in place on the tape? Page 13.

Is your TV tuned to the channel that is selected on the CH 3/CH 4 selector on your VCR-2? Page 5. Is the TV/VCR button set to VCR? Page 7, 9. Is the Tracking control correctly adjusted? Page 12, 7. Is the fine tuning correctly adjusted on your TV?

Remote Control does not operate.

Is the Remote Control aimed directly at your VCR-2? Are there any obstacles between the Remote Control and your VCR-2? Is the Remote Control battery fresh and correctly installed? Is there neon light near the Remote Control? Page 8.

TV programs cannot be viewed.

The tape is ejected when Record is pressed.

Tape does not Auto Play.

The blank tape is ejected when Copy Tape™ is pressed.

CLE blinking on Front Panel Display and OSD tape status ERROR message.

Can’t turn VCR-2 power off.

Can’t select Timer Recording from Main Menu or “Eeprom Error” message on OSD.

Other problems?

Is the TV/VCR button set to TV? Page 7, 9.

Is the record safety tab in place on the tape? Page 13.

Is Auto Play turned on? Page 23.

Have you removed the record safety tab from the tape? Page 10.

Is the record safety tab in place on the tape in Deck 2? Page 13.

Turn your VCR-2 power off, then on again. If this does not correct the problem, refer to the resetting instructions at the top of the page.

Is Timer Recording or Rewind in progress? Page 30, Auto Power Off.

The VCR-2 must be serviced by an authorized service center to restore Timer Recording functions.

Feel free to contact a Go-Video, Inc. field service engineer at (480) 998- 3400 for assistance or authorized service center locations.

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