Heath Zenith UT-6028-BZ Troubleshooting Guide, Technical Service, Regulatory Information

Page 6

Troubleshooting Guide

SYMPTOM

POSSIBLE CAUSE

SOLUTION

 

 

 

 

 

Device does not come on.

1.

Circuit breaker or fuse is turned off.

1.

Verify circuit breaker or fuse is turned

 

 

 

 

on.

 

2.

Switch on device is turned off.

2.

Verify switched device is turned on.

 

3.

Interrupted by another device.

3.

Change codes on transmitter and

 

 

 

 

receiver units.

 

4.

Does not respond immediately after

4.

Wait for 90 second initialization period

 

 

installation.

 

(remote motion sensor).

 

5.

Signals from transmitter are being

5.

Check for metal objects that could

 

 

blocked, or transmitter is out of range.

 

block the signal, or reposition the

 

 

 

 

transmitter.

 

6.

Weak battery in the transmitter.

6.

Check battery charge and replace if

 

 

 

 

necessary.

 

7.

Dip switches on transmitter and receiver

7.

Verify code settings on transmitter and

 

 

units do not match.

 

receiver units are set the same.

 

8.

Device is defective.

8.

Test using different device.

 

 

 

 

 

Device does not turn off.

1.

Same as 5, 6, and 7 above.

1.

Same as 5, 6, and 7 above.

 

 

 

 

 

Device comes on randomly.

1.

Short term power line failure.

1.

Next transmission from transmitter

 

 

 

 

will reset receiver to correct state.

 

2.

Another transmitter on the same

2.

Change codes on transmitter and

 

 

frequency.

 

receiver units.

 

 

 

 

 

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

Regulatory Information

This device complies with Part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions:

(1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The user is cautioned that changes or modifications not expressly approved by the party responsible for regulatory compliance could void the user’s authority to operate the equipment.

598-1296-02

Image 6
Contents Features Package ContentsCode Settings Code Switch Locations Code SwitchesInstalling Batteries Outdoor Wireless Motion SensorSelect Night or 24 Hour Mode Check Operation and AdjustmentMotion Sensor Coverage Area Adjusting Motion Sensor CoverageMotion Sensor Controls Motion Sensor SensitivityWiring Floodlight Receiver InformationFloodlight No Service Parts Available for this Product Troubleshooting GuideTechnical Service Symptom Possible Cause SolutionTWO Year Limited Warranty Calibraciones DEL Código CaracteristicasContenidos del Paquete Ejemplo 1 Calibraciones del código, sistemaUbicaciones DE LOS Interruptores DE Circuito Impreso Detector inalámbrico de movimiento para uso exteriorInstalación de las baterías Detector Inalámbrico DE MovimientoSeleccione modo nocturno o modo de 24 horas Instalación del detector de movimiento para uso ExteriorCampo de mira 180 21 m Alcance máximoSensibilidad mínima Sensibilidad máxima Regulación de la cobertura del detector de movimientoNegro Información DEL ReceptorReflector Cableado del reflectorInformación Regulatoria Guía de Análisis de AveríasServicio Técnico No hay piezas de servicio disponibles para este productoGarantía Limitada a 2 Años Réglage DES Codes CaractéristiquesContenu de l’emballage Exemple 1 Réglage des codes, SystemEmplacement DES MICRO-INTERRUPTEURS Micro InterrupteursDétecteur de mouvements sans fil extérieur Installation des piles Installation du détecteur de mouvements extérieurSélection du mode de nuit ou du mode 24 heures Détecteurs DE Mouvement Sans FIL Intérieurs ET ExtérieursSensibilité de détecteur de mouvements Commandes du détecteur de mouvementZone de couverture du détecteur de mouvements Réglage de la couverture du détecteur de mouvementsNoir à noir Informations SUR LE RécepteurProjecteur Câblage du projecteurGuide DE Dépannage Service TechniqueSymptôme Cause Possible Solution Renseignements de règlementsGarantie Limitée DE 2 ANS 598-1296-02 598-1296-02 598-1296-02